Old Mill Hotel & Lodge    

Location Staff

Payinv for wi-fi

The astonishing sight from our superior room on the river and surrounding country. The very romantic trip on boat for reaching the city center The restaurant room with a lovely sight

The poor room isolation

The staff were attentive and friendly. The restaurant served excellent meals.

The rooms in the Lodge were a little small, but adequate

the overall ambience of the hotel and the friendliness of the staff plus the excellence of the food

if travelling over the bridge an extremely sharp turn to the hotel is necessary ----suggest forewarning potential visitors to approach from the opposite direction

The staff were really friendly. the meal in the restaurant was superb

The mattresses on the bed were not at all comfortable. sheets and blanket seemed quite old.

The location, the size of the room, the interior design

Breakfast: not at the standard you'd expect in a similar location. The insulation of the room, which got colder during the night.

The location was good. The meal was excellent and the service was good. The young girls who served at dinner and breakfast were very friendly andpleasant.

We were disappointed that we couldn't get the boat into Bath. The stairs were a bit of a problem with our suitcases. I am very worried as to whether I will get back my money from the night we didn't stay.

The breakfast was really good and so as the entire staff of the hotel.

May be the rooms could have been a little more spacious !

Friendly staff, clean room, luxury walk in shower and outlook from breakfast room

Not being told in advance that we would be in the annexe, not being warned that there could be a parking problem and being charged for the use of a card for payment....understandable if used for a very small payment E.G.a coffee, but not for a payment in excess of £100

The location was idyllic. If you stay during the Summer months you can take a trip into Bath by boat from just across the bridge which saves you having to drive into Bath.

the staff of both the hotel and resturant were very good. the food was very nice to, i even had two desserts!

the shower was ok to turn on but you had to have the strentgh of a thousand men to turn it off again.

Location excellent. Staff very friendly. Room service very good. Breakfast very good.

Quality of evening restaurant food not up to standard. Room next to service lift, working until after 10pm one evening. Bedding below standard. Only shampoo and one small bar of soap provided in bathroom. Supposed to be superior room with toiletries. Would visit again but check the above first.

Food was good waitress very helpful

Rooms too small garden in disrepair, no wifi, extra charge when its even free ln local streets. Bed was roll away cot very uncomfortable. No chair inroom due to size, had to step over suitcase to get around bed.tv reception poor cut out frequently.

If you are looking for a quiet,beautiful and friendly escape,this is the place.

There is nothing not to like.

the surroundings were amazing, staff very helpful. Gardens very well maintained.

bed was a little small and I didn't like the blanket and sheet bedding, would of preferred quilt.

Location

Staff attitude Room size & facilities (suposedly superior room had very little free floor space virtually no drawer space. Hose from tap to shower-head flew off when tap turned on Value for money (accommodation bar and restaurant all overpriced for the standard provide) Food - Tempting menu but disappointing delivery (Melon served as starter was almost as hard as the plate)

The location was lovely. Breakfast was nice and views from room and restaurant were glorious. Didn't go into garden, but it looked lovely

Decor in restaurant was a bit dated, but that is just person opinion

Beautiful views and close to the centre.

Some of the decor a little tired.

Room 119 great view Excellent food in restaurant/good service Good response to shower issue (but really shouldn't have happened)

Room 119 really too small for a twin room. Bathroom looked great but shower broke. Hose came away from wall and clearly this wasn't the 1st time

The location was perfect

Tea and Coffee served at breakfast could be improved and breakfast could be hotter

The location of the hotel is fabulous with a beautiful surrounding

The furniture needs to be renovated and better cleaned.

Location, views, pleasant staff, relaxed atmosphere, nice restaurant, reasonably priced.

The location

The room was extremly small, it was rather like staying at Pontins. the staff were unhelpful

The view from the room was beautiful. Reception lady was very helpful will transport into Bath. Fridge and coffee facilities were useful and welcome. Location was ideal.

Nothing.

The restaurant good food at reasonable prices,Also the location was beautiful.