Old Mill Hotel & Lodge

setting and reception staff

bathroom, dirty

the staff and location were good

do not stay in the lodge at the hotel it was cold and very small so the friendly staff moved us into the hotel when you book specify the hotel and not the lodge as the hotel is lovelly

The room, although small in the annexe, provided all the facilities needed - even a comfortable spot to work

The extreme cosiness of the bathroom was not a surprise (I had read previous guests' comments, but the dismally slow water flow from the shower (Room 228) was unacceptable

Idylic location. A good 3*. Friendly staff. The food standard was good and breakfast rated as very good. View from the front superior rooms is good overlooking the river avon.The hotel was located outside Bath with several options available to get into Bath for siteseeing etc.

The hotel needs a face lift in the bar and lounge area. The on suite bathroom in the advertised superior rooms are fine for guests of normal statue, if you are on the larger side you will find the shower restrictive due to its small size. Parking may be dificult during busy periods or if your are the last to arrive.

Relaxing with friendly helpful staff, beautiful setting within walking distance of public transport.Reasonably secure parking.

Staff were very friendly and although the hotel was a bit tired in appearance the rooms were clean and bed very comfortable with all the usual amenities. Breakfast was lovely and on the whole had a lovely stay with beautiful views over the countryside

As stated needs updating in terms of decoration

The location was lovely with access to river walks and a boat trip into Bath. The food was quite nice, although a little pricey! Staff were friendly.

The room was tiny, as was the bathroom. You could barely walk around the bed. Very old style. Mould and mildew in the bathroom. Bathroom was not cleaned daily, despite room being 'made up' daily. Wifi not in bedrooms. Bedrooms were in a motel style at the back of the actual hotel - views to the carpark. Double room was just a twin pushed together - which is ok if you dont get the middle of the bed I guess!

The room was really small. The double bed was like a super single so its small even for 2 adults.

The food was very enjoyable

Fabulous location. Staff very nice.

Annex needs updating. En-suite facilities very compact.

Good location for nice walks into Bath along the canal.

Room was noisy throughout the night due to the constant rumble of air conditioning plants around the hotel and the walls of the room are so thin one can hear every sound from adjacent rooms.Room was grubby and staff did not changes towels left for changing, just hung them up again to dry after being left in shower tray! Quality of food in the restaurant was mediocre for the price. Got stung for an extra night when checking out early which was quite exasperating! Staff on the whole arrogant and rude!

lovelly location apart from that nothing

Hotel room 102 was the worst room i have ever stayed in bed tiny and so soft we kept ending up in the middle had to ask for extra pillows which the older receptionest was not very nice about. Bathroom was the smallest i have ever seen in a hotel you could not turn round in it only had one towel between two but did not want to go back to reception as the older receptionest not helpfull at all. Our room was on the roadside and was very noisy i think this room was a single and not a double room hotel more like 2 star never worth £190 for 2 nights B&B