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Newest reviews for Thomas Arms Hotel

  • Kevin
      New Zealand
    September 2, 2014

    Meeting local people in the bar especially noël jones. Staff very friendly and helpful Easy walk to town centre

    Nothing

    10

  • Alison
      United Kingdom
    August 29, 2014

    The staff were exceptionally helpful and accommodating both in the bar in the evening and at breakfast. Lovely warm, clean well decorated hotel and spotlessly clean room. Lovely food and service.

    10

  • Jeffrey
      United States of America
    August 28, 2014

    Hard working friendly staff. Great food. Safe atmosphere. Short taxi ride or comfortable walk to the train. When we informed the staff that we were delayed they made arrangements for a late check in, if we needed it, and they kept the kitchen open. It was like coming home.  A true 10!

    10

  • Angie
      United Kingdom
    August 21, 2014

    Clean and modern accommodation with friendly staff. Food on site very good. Perfect for a couple of days away.

    7.9

  • Chris
      United Kingdom
    August 10, 2014

    Squeeze car park

    9.2

  • Pip
      United Kingdom
    August 3, 2014

    Good value, decent dining room and facilities

    Room overlooked a busy road with no double glazing. Room was sweltering which we put down to the hot weather - until we discovered the radiator was on full tilt!

    6.7

  • Sarah
      United Kingdom
    July 29, 2014

    Everything was lovely...

    They need air conditioning!

    8.8

  • Elleen
      United Kingdom
    July 28, 2014

    When available the staff were friendly

    The dustbin in my room had not been emptied when I first checked in. Also staffing at breakfast times was not good so often had to wait or just try to sort myself out.

    4.2

  • Clive
      Australia
    July 27, 2014

    Everything was excellent, apart from the fact it does not have air on!!

    No air on!!!

    6.7

  • Vera
      United Kingdom
    July 25, 2014

    very limited parking

    7.5

  • Rachel
      United Kingdom
    July 25, 2014

    Perfect for what we needed

    10

  • Peter
      United Kingdom
    July 24, 2014

    The friendliness of the staff & especially the manageress, who was very vey helpful, nothing was to much trouble, if she hadn't given us her huge fan, we would never have been able to sleep, many thanks for that, the food & service was excellent

    several points, 1.no double glazing, as near main road, 2. no Air-conditioning, (room was like an oven), 3, no soap or shower cap in bathroom, 4 shortage of sugar (only 3 sachets) & milk on the tea coffee tray 5. which is my own preference, there was no PERNOD in the bar lol

    8.3

  • Nicholas
      United Kingdom
    July 20, 2014

    Convenient overnight stop with a reasonably short walk to town centre. Popular bar and probably good food because many people were coming in to eat although we ate out

    Lack of air-conditioning in the room and a busy and noisy road outside plus a very small car park unsuitable for the large functions which it promotes.

    6.3

  • Ulrika
      Sweden
    July 19, 2014

    Nice restaurant with good food and an extremely busy but charming waiter. Large room and bathroom. Staff was very helpful, and the breakfast ladies were excellent and so was the breakfast.

    The room was clean, but the staff hadn't emptied the bin with a dirty diaper from the previous family.

    7.9

  • Joseph
      Switzerland
    July 16, 2014

    The town

    We did not receive the meat we ordered! After our claim the responsible staff never showed up

    6.7

  • Joseph
      United Kingdom
    July 15, 2014

    Room. Menu Staff. General seating area.

    10

  • Susan
      United Kingdom
    July 12, 2014

    Very comfortable friendly hotel, curry night was excellent, breakfast was freshly cooked.

    It was a little noisy with the traffic, could do with double glazing

    8.3

  • Donna
      United Kingdom
    July 11, 2014

    unfortuately there was a wedding taking place so we had no where in carpark to park so had to park up the road

    10

  • Mark
      United Kingdom
    July 6, 2014

    Excellent staff, lovely clean rooms, very comfortable beds

    Nothing to dislike

    10

  • Michael
      United Kingdom
    July 3, 2014

    Clean spacious hotel. Good size dining area. Nice bar and helpful staff.

    Unfortunately the breakfast arrived with cold sausage and fridge cold mushrooms. The plate was taken from me, placed in a microwave and returned to me within 60 seconds. Not quite the Traditional Welsh breakfast I was expecting.....Microwave sausages and tinned mushrooms....

    7.9

  • Jane
      United Kingdom
    July 1, 2014

    Friendly staff Value for money Clean rooms

    Not much parking As a pub be prepared for noise at a weekend,however did not bother our stay too much

    7.5

  • Basil
      United Kingdom
    June 26, 2014

    Location excellent what I required. Relaxed atmosphere and informal.

    Traffic noise . lack of toiletries,soap etc.Attention to room tea,coffee was poor. Evevthough the restaurant was described as "busy"waiting for almost an hour for a simple one course supper was a Liitle too long.Welcome was not too warm!!

    7.5

  • Philip
      Australia
    June 23, 2014

    Large room

    Dirty bathroom. Very limited breakfast choice.

    5

  • Andrei
      United Kingdom
    June 19, 2014

    nice and clean,and a great food

    they give me the room near to the heater but was cheaper,they didn`t tell me to the arrive.in rest was good

    7.5

  • David
      Ireland
    June 18, 2014

    There was not anything to dislike

    After breakfaeeast toilet had no paper

    9.2

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