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Newest reviews for Thomas James Hotel

  • Pierre
      Ireland
    2 September 2014

    Disco downstairs until early morning hours. Wet carpets. Dirty bathroom.

    3.3

  • Luke
      United Kingdom
    2 September 2014

    The staff were very nice

    Too noisy from the street

    7.5

  • Christine
      United Kingdom
    31 August 2014

    The location was ideal for what we needed.

    The mattress was terrible springs poking through the toilet flush button was broken I had to stick my finger in the top of the cistern to flush it and the shower door did not close .

    4.2

  • Richie
      United Kingdom
    28 August 2014

    Not much

    Hotel not clean and not cheap

    3.3

  • Marilyn
      United Kingdom
    26 August 2014

    Location

    We were on the top floor and we found the stairs extremely narrow and steep. The room was very small and the hotel is in need of a complete makeover and maintenance plan.

    5.4

  • Martin
      United Kingdom
    26 August 2014

    cooked breakfast not available! Dirty

    2.9

  • Peter
      United Kingdom
    24 August 2014

    excellent value for money staff couldn't have been any more helpful

    the steep stairs to the top floor room

    10

  • Anonymous
      United Kingdom
    23 August 2014

    Leaving........

    Everything else.......

    3.3

  • Keith
      United Kingdom
    21 August 2014

    Great Location Great Value Quiet Large TV Pub at bottom floor so easy for drinks

    Bathroom light was very dull

    8.3

  • Ben
      United Kingdom
    20 August 2014

    Shower and bed.

    Bathroom floor was in need of a bit of love.

    8.3

  • Colin
      United Kingdom
    20 August 2014

    Nothing

    Location No Parking Facility Built over shops Difficult to find Entrance

    4.2

  • Anonymous
      United Kingdom
    16 August 2014

    Room was clean good shower

    climbing 4 flights of stairs would warn anyone about this if they intended to book

    7.9

  • Maureen
      United Kingdom
    15 August 2014

    Nothing

    Standard so poor

    3

  • Sharmishta
      United Kingdom
    12 August 2014

    Towels and beds sheets clean. The location was very central.

    Carpets dirty and sticky in some places. Loads of noise from the bar visitors and the music quite loud. Overall very disappointed with my booking.

    3.8

  • Kevin
      United Kingdom
    12 August 2014

    value for money

    bit noisy but was ok on top floor

    7.1

  • Ronald
      United Kingdom
    6 August 2014

    price

    no sugar at breakfast

    7.1

  • Janet
      United Kingdom
    6 August 2014

    Location

    Rooms were a bit too hot?

    6.5

  • Rudy
      Netherlands
    5 August 2014

    Big flatscreen TV in the room

    Breakfast (continental) was poor Noisy No hotel parking. Must use public parking (charge) Neighbourhood

    5.4

  • Anonymous
      United Kingdom
    5 August 2014

    We got a full refund and no charge on our cancelation of a weeks stay a couple of weeks later. other than the fact the staff were understanding absolutely nothing

    DIrty, wouldn't even take my shoes off as carpet was that dirty. Mildew all over bathroom ceiling, everything broken, double room was more like a single with a double bed in it, glass in windows ready to drop out, and the list goes on and on. Would NEVER think of staying again, how anyone can put a good review is beyond me, please if you read this save your money and stay anywhere else, its disgusting.

    3.8

  • Jason
      United Kingdom
    4 August 2014

    This was just what we needed for a short break the staff were friendly the room was clean and it was just as described. Yes there was a bar that played music below us but it didn't disturb us. I would definitely recommend this hotel as it is ideally placed to explore Leamington Spa :)

    10

  • Dolores
      United Kingdom
    3 August 2014

    The food we ordered for our lunch in the adjoining bar/grill was quite good, and the atmosphere was inviting in the bar/grill. In the room the bedding was clean and the beds had been made. At breakfast time there was a toaster we could use if we wanted to make ourselves toast. The cooked breakfast I ordered was cooked to perfection and tasted really good, as the sausage and bacon were free range.

    On arrival, we had to seek out a member of staff in the bar, to come to the hotel reception to book us in. We had to take our own bags up. Our booking was non existent on their booking system, so lucky for me I had printed out the confirmation email of my booking and taken it to the Hotel with me, as this was the proof I needed to ensure we given our booked room. After we were shown to our room, we were simply told the check out time for the next day and when the 'free continental' breakfast would be served the next morning. We were told the wrong timings. Breakfast cereals, jams, margarine, cold thick slices of reformed ham, thick slices of cheese, sliced loaf of white and wholemeal bread and a bowl of fruit was the 'continental' breakfast served in the bar/grill and it was help yourself. There was a toaster if you wanted toast. Not our idea of a 'continental' breakfast.In the room there was less than half an inch of space between our twin beds. The two upholstered armchairs were black with dirt. The carpet, was quite literally the dirtiest, stained carpet I have ever seen. There were cobwebs everywhere in the ceiling of the room. There was so much dust and dirt under the beds, I dread to think how long it had been since anyone had cleaned underneath the beds.In the en-suite bathroom, the bottom of the shower cubicle was not clean. I had to clean it myself before using it. One of the panels fell off as I tried to close it, so I had to carefully rehang the shower panel and warn my daughter to be extra careful with it when she had her shower. When I asked for the use of an iron and ironing board, the first iron, did not work and the cover on the ironing board was very stained. The second iron was so dirty, I had to spend time cleaning the sole plate, then steaming the iron,until the steam came out clean and no longer left brown stains.

    3.8

  • Chloe
      United Kingdom
    29 July 2014

    Good location

    Small rooms, not very clean and the curtains were falling down. When we returned there was very loud music from the bar below which we were unaware of when we booked. This went on until 2 then when everyone was kicked out the noise on the street was ridiculous! Had to close the window which made it very uncomfortable on a hot night.

    5

  • Siu
      Hong Kong
    29 July 2014

    good powerful shower water though out of order when we check in the afternoon, helpful staff but often out of reach. Nice breakfast

    some shabby facilities

    6.5

  • Anonymous
      United Kingdom
    24 July 2014

    Good location. Great shower, comfortable bed

    Cleaner didn't make the bed and took away the bath towel that I would've used again.

    7.5

  • Linda
      United Kingdom
    23 July 2014

    The staff were very friendly and helpful and was a short walk from all the town has to offer

    The room was very small, a single, I know, and at the top of three flights of stairs.

    8.3

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