Thorlee Guest House  

Room we stayed in was nice - large windows, high ceiling, comfortable.

Noisy room (despite the double glazing) as above a fairly busy road next to the docks. Also v thin curtains so bad for those who like their rooms dark!

It was in a good location for what I wanted to do. Breakfast was excellent.

The room was too warm at night for me but may suit others.

Excellent & Friendly

No Complaints

Convenient position, breakfasts were adequate. Not particularly good value for money.

Lack of staff on view We did not see anyone except at breakfast. We did not know who to contact if a problem arose. There was aproblem in the room with a leaking window and no one to tell except the cleaner.

The location of the Guest House in the centre of Stornoway is ideal for arriving off the ferry from Ullapool and to use as a base for touring the Island of Lewis. It is handy for shops, visitor attractions also and the bus station. The staff were very friendly, polite and went out of their way to be helpful. The quality of the rooms are good and very fairly priced.

Excellent location in the certain of town,overlooking the harbour. Good-sized room with tasteful decor. Tea/coffee facilities and courtesy red and white wine - a nice touch. Welcoming host, interested in guests' comfort.

Comfortable and clean beds and most satisfying breakfast with plenty choices and portion size. Vacate rooms at 11 a.m. - excellent, therefore no rush after a hearty breakfast !

Very nice rooms, clean, great location right in town, across from the ferry, easy access to restaurants. Excellent breakfast, service and food. We were late (after 1900) getting there; the key and information packet was laid out for us with my name on it. Free parking across the street. M. Kelly

We were supposed to have a room with double/queen bed; got two singles instead; staff apologized next morning; apparently out "designated" room was undergoing some renovation. Beds were nice; had a problem with the bathroom light; fixture was shorting out; they tried to fix it but it still didn't work. Overall, nothing happened that would prevent me from staying there again. M. Kelly

Room was excellent. Breakfast was superb. Would thoroughly recommend to others

Nothing...!

Considering the facilities I have decided to book thorlee guest house. On the day of my arrival No one at reception and No contact details to contact in case of emergency or need. No one at reception during night time. Wifi was not working at all on 1st day, 2nd day Wifi router is next to my room and very poor reception. Parking facility is right across the road and after 5pm you will get plenty spaces. Secondly for shower facilities arrival was good and once you use the showe gel they dont bother to top up or supply new one incase you need any linen no one to assit you. Break fast not properly cooked. forms of request is left for you have to fill it and then when you arrive they dont bother following your request. bacon cooked inappropriate. sausage stinks and just butter for your bread. All went wrong in this trip.

Really friendly reception and attitude. Excellent room, location , creature comforts , and breakfast. I have stayed 5* hotels which do not compare !

Room tidy but very cold and noisey due to bad weather at time.