Thornton Hall Hotel  

Very warm welcome by staff at Reception including the manager whose smile must surely light up the whole of Thornton Hough! We were allocated a delightful ground floor room with a magnificent outlook over the grounds. The room had its own little outside seating area with two chairs and small table. On a summer evening this would be even more special. We had dinner in the Lawns restaurant - beautifully lit, quite atmospheric. The food was excellent, served by efficient, friendly staff. We could not fault anything so thank you to all at Thornton Hall.

The staff were excellent, polite and very helpful. Met with family and had meal in evening. First class food with first class service. Room was large, very clean, comfortable and airy. Would fully recommend to anyone wanting to stay on the Wirral.

The location for our stay in the Wirral area. Lovely room atan acceptable price.Thank you

These are not complaints, just observations. Room 232 our room needs a bulb in the vanity light above mirror. At breakfast, my wife would have prefered butter instead of Flora. And I realise that the Spa area maybe out side your remit but someone needs to enforce the non sitting in the cafe area by those wearing wet trunks etc. A vast majority of the material seats were wet and when sitting in my clothes ended with wet trousers (not pleasant) All of the above were mentioned at the time but not remedied before my departure. Please, these are not complaints only observations and did not detract from our stay thank you.

I was staying for a business function which was very well organised and the staff were extremely helpful particularly with my wife's dietary requirements.

I go to Thornton Hall every year, usually for a Spa Break with a friend, but this year with my husband. The Hotel is beautifully situated, the staff are always friendly, but professional and accomodation is excellent, even the standard rooms. You immediately relax in the surroundings. The Spa treatments are the best I have ever had. Strongly recommend, this Hotel & Spa never disappoints.

Every visit, I wish I could stay longer.

Just a chill out Break. Great food and a Great place to stay. Look like it Isaiah a great place to have your wedding. Hotel is in a great spot, will tell others about your hotel family and frends that will love it there.

thornton hall is a lovely location and makes both chester and liverpool easily accessible, by car or by train. it is very peaceful and relaxing and the spa is just lovely!the seven star pub just in the village offers a nice and friendly alternative to dining at the hotel if you want something more casual and the food is superb!

we had continental breakfasts each morning and the choice was very sparse! menu needs revamping!certainly not worth the £9.50 charge but eaten in a lovely dining room with friendly staff.

Spa facilities

the meal in the restuarant was very poor, spoilt a otherwise perfect stay

convenient location

little room for washbags in the bathroom . tv in the bathroom that didn't work . cooked breakfast served on cold plates . unable to switch off room light from the bedside.

The ambience and service are second to none and the spa is very inviting. If you like relaxing surroundings, good food, good wine then this is the place to go.

Fabulous room really clean and spaces and lived the bathroom with built in tv

Excellent hotel, keep price low!

I paid an extra £10 just because I left room at 12.00 instead at 11.00 am.

I paid for a Superior Room executive package.The room was basic and nothing executive about it. There was no package ie I was told I would have a fruit bowl, upgraded tea/coffee facilities, robe, slippers etc - nothing arrived despite me chasing this. In addition - my phone wasn't working in my room so I couldn't receive calls.All in all I was extremely disappointed with my stay