Acorn Lodge Gatwick  

The food in the restaurant was quite good considering the size of the hotel

We stayed at the hotel for two nights the room was very small and not much furniture and the room was not cleaned the whole time we were th ere.We had to ask for more milk and coffee to have a hot drink.The driver who took us to the airport and picked us up on the return journey was totally miserable .When we picked our car up it had been moved to the sister hotel which we knew would happen but the car had been left in first gear and the lights left on the whole two weeks so we were so lucky after a ten hour flight and tierd the car started.We think that when you collect your car it would be fanatastic to be offered a complimentary tea or coffe and somewhere to freshen up as alot of people have a long jouney ahead.

None of the above describes Acorn Lodge, Gatwick Acorn Lodge is ideally placed for flights from Gatwick which is why nwe chose to stay there.. It is a clean respectable hotel. The rooms are comfortable and functional i.e. they have a comfortable bed an en suite and wardrobe/chest of drawers should you wish to use these. There is also a respectable restaurant offering a wide choice of meals. recommended as ideal for the purpose I have described.. Michael West Midlands

Proximity to gatwick airport good - not walking distance, but short cab ride. Had shuttle available for use. Had adjoining restaurant which was very convenient - not the cheapest, but food very tasteful and service good. Had a small outdoor patio that was was quaint. Premises being worked on (more landscaping?) which will be good for hotel in the future.

There seemed to have been a policy change effective April 15th, 2011 regarding the shuttle service. Only the shuttle from the airport to the hotel is included in the price; the shuttle service from the hotel to the airport costs 2 pounds each. We found that this was not clear on the booking confirmation.

The bedroom was clean and comfortable

Most of the staff could not speak decent English.When we arrived a new receptionist was being taught how to use the computer,and in the morning when I wanted to ask her questions about our transfer to the airport, she could not understand what I was talking about.I Had already spoken to some gentleman who came to the reception desk earlier,and he could not understand me either. When the transfer to the airport did come to pick us up it was 30 minutes late, because they had not got a driver, The room was clean and comfortable, but the bathroom I considered dangerous.It had been converted into a wet room but the tiles on the floor were not anti-slip or mosaic and were very slippery.If you used the toilet, after you had used the shower the floor was soaking wet, and so you had a problem keeping your clothes off of the wet floor. The prices in the restaurant were dear.We went to a pub, 400yds along the road and got an excellent meal at half the price.

The hotel was very clean and modern. The closeness to Gatwick Airport was just what we were looking for . The transfers from hotel to airport were very good and on return from our holiday at 10.30 pm we phoned for pick up and were only waiting 10 mins for our transport to arrive . An excellent service . Breakfast was nice with a good choice . a friend has already booked a room through my recomendation !

Acorn Lodge Gatwick was an exceptionally well run family business with everthing a guest could wish for, comfortable rooms well decorated and very clean. The Lodge had a bar and dining room. The food was excellent both for dinner and breakfast. The staff were very helpful, friendly and welcoming. Would highly recommend Acorn Lodge Gatwick to others travelling to and from Gatwick Airport. Acorn Lodge also ran a pick up and drop off service to Gatwick Airport which was extremely useful.

It is so near to the airport and 24 hr transfer the only drawback is when you get back to the hotel in the early hours, you are sent looking for your own car in the pitch black, they could not find my keys & then had to go looking for my car with a torch

You are left to find your own car in the early hours in the pitchblack with no lighting, which would be ok if it is in the main carpark not out the back.

The airport transfer and its flexibility

Noisy music in the restaurant at Acorn Lodge. (She turned it off when asked)

The staff were friendly and helpful. The airport transfer was excellent.

The hotel is very old fashioned and tired.

Close to Gatwick with a great deal on leaving your car. Very comfortable and clean and totally convenient.

Although the staff were very friendly and efficient their strong accents made them slightly difficult to understand otherwise excellent.

Close to Gatwick airport and shuttle service provided at a cost of £2 to airport and free to return. Staff Reception tried to help but the taxi firm they called to take us to the airport let them down and kept saying they would be there in 2 minutes in the end one of the hotel staff took us to the airport. On return the minibus driver was very helpful and efficient and even organised some fresh milk for us as I don't like the uht milk pots supplied in my tea. Didn't get up in time for breakfast which ended at 8.45

Bed small double but comfotable, but room to small for the 2 of us and 2 suitcases. The hotel knew the time of our return but did not have our car there in the car park ready we had to wait for it to be brought from there sister hotel. It wasn't clear at the time of booking that they moved the car. I wasn't happy about this but had to hand the car keys over on arrival as we needed to get to the airport for our flight. The bedroom curtains were unlined which is not ideal in the summer when dawn is so early

We stayed at acorn lodge for the 4th time now. It was perfect base for us to spend one night before going on holiday. Parking the car was very good value for money. The food is absolutely excellent.

We were travelling from Gatwick and the hotel was a good place to stay overnight. Car parking and drop off and collection from Gatwick was good. Hotel was clean and restaurant food good on the night we stayed. We had travelled from Hertfordshire/London and didn't want to look for a restaurant to eat that evening, so Acorn Lodge was a good choice.

We had requested a room for 3 adults. The room was far too small. There was no space and the 3rd bed had not been made up correctly. After complaning the bedding was changed.