Best Western Three Swans Hotel  

Value for money

lack of consideration from other guests, that being noisy at 2.30AM

Very good staff, and great location for Market Harborough. Rooms very clean and tidy, and food very reasonable and well priced.

Hard to find the car park first time!

The friendliness of the people and the village feel of the town which still has "proper" shops i.e. independent butcher/fishmonger/baker etc.

Helpful reception staff

food was fantastic and very friendly waiters.

It was central

Hotel was tired quality of bed but atmosphere was cold , the place was disjointed. for a superior room was synthetic and was under par

Loved this history of the old coaching inn. Market Harborough is a pretty market town surrounded by beautiful countryside. Food was excellent and staff very friendly and helpful throughout the hotel. Have been several times now and will return soon.

On this visit our room was above the conference centre where wedding reception was taking place. The party ended promplty at midnight but was too noisy to sleep before that. In fairness, the hotel did offer to change our room so can't complain. Just a note for others to be aware.

The locattion was good as you are right in the town

Room was so hot we could not sleep , opened the window and turned all the termostats down to 1 it did not make any diffrence . Outdated decor it does need updating . We have not been told that we can have breakfast even if we pay for it .

Good basic value

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The rooms were very clean, comfortable, plus they were nice and warm too. The breakfast buffet was superb especially at £7.50/head! Market Harborough is a nice little town and a good base for having fun in the East Midlands.

Location room size bathroom (bath and shower) parking plenty of hot water and heating

Food menu (a la carte), lack of choice. No bar menu in reception. Early morning cleaners no offers for guests, on drinks or meals

Warm, friendly atmosphere. Warm room (very cold weather and snow), comfortable bed, tea/coffee/biscuits in room good location in the town

in a nice town, fine hotel

parking possiblities are very small

Price, location, room.

Noisy locals watching Rugby on the bar television

Everything about your hotel the staff,food,location. And we will be back in September Look forward to seeing you all again. Yours truly June & Malcolm Barkworth. Canada

I have to agree with the man from the U.S.A. about the hash browns they were over cooked

The hotel was clean, friendly and the dinner was well prepared. The service was professionally slick

The breakfast had problems. Black pudding advertised was not available and the hash browns fried bread was dry and over cooked the bacon looked like it had been steamed. Not enjoyable Ques 5 - borderline

The location and layout of the hotel

We felt a little pushed away in the back of the hotel. Also I think the room would have been the same if I had chosen standard not superior.

Good breakfast.

Town church bells every 15 mins day and night !! Bad dinner service 40 mins between starter and main course no explanation why. (But only charged for one meal was a plus)

We had a lovely room with all facilities and a four poster bed. Bathroom was spacious and it was comfortable and clean.

Room very comfortable, well furnished & of a decent size.

Directions to rooms that are in various Annexes poor since signage on buildings inadequate.

Big comfortable room, character, very good breakfast.

Heating a bit low.

Warm clean rooms. Friendly staff. Spacious.

No fridge in room. Not enough effort made to promote meals/snacks etc. We breakfasted in town which was poor!!!

Lovely Breakfast Restaurant staff excellent customer service from all staff at breakfast. Room attendants excellent

Customer Service at reception a little below our expectations on arrival or should I say from the Manager not junior staff

Great price, clean, nice room, friendly staff.Restaurant and bars.Central position.Good atmosphere

Shower was hot or off! staff promised to check for next guest.

Room exellent Staff exellent Dining room staff very attentive Breakfast good quality and plentiful

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