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Newest reviews for Macdonald Tickled Trout Hotel

  • Alan
      United Kingdom
    26 August 2014

    The staff and quality of the room was excellent.

    No tea making facilities in the room

    9.2

  • Nick
      United Kingdom
    24 August 2014

    Nice room clean and tidy. View from room over the river

    Cost of breakfast

    9.6

  • Anonymous
      United Kingdom
    13 August 2014

    comfortable good value decor lovely good bathroom

    can't think of anything

    10

  • Clive
      United Kingdom
    12 August 2014

    Great food Excellent staff who were friendly and helpful. Couldn't have been better. Good sized rooms which were clean and comfortable

    Bathroom door handle (room 342) was broken. As we stayed at a weekend it was not rectified

    9.6

  • Anonymous
      United Kingdom
    12 August 2014

    Breakfast ...waiting a long time for coffee and also the cooked breakfast. .don't think staff knew what each other was doing..

    7.1

  • Catherine
      United Kingdom
    10 August 2014

    Comfortable room Friendliness and efficiency of staff Easy access to M6 Petrol station and shop on doorstep

    Kettle but no tea/coffee in room

    9.2

  • Angela
      United Kingdom
    10 August 2014

    Very comfy bed and room. Very clean.

    Room was a bit too warm, but it was a very hot day/night.

    8.3

  • Joseph
      United Kingdom
    9 August 2014

    Very efficient staff, great food at reasonable cost.

    There was nothing to dislike about this hotel.

    7.9

  • Alan
      United Kingdom
    9 August 2014

    Very comfortable night's sleep with good bed and an inner door that kept any corridor noise to a minimum - I slept like a baby. This hotel has improved - it used to be a bit sole less - new decor and friendly welcome has changed that.

    Wifi was not the best :( Slow and unresponsive.

    9.6

  • Brian
      United Kingdom
    5 August 2014

    Extremely poor service at dinner. This was a joint Anniversary celebration (40 years) with friends. With the reputation of Macdonald hotels we expected to have a really enjoyable meal. Instead there were many options not available, the food arrived very late and cold. The evening was only saved in part by the intervention of the customer relations manager who listened to our complaints. Even Breakfast service was very slow - about 40 minutes for cooked food.

    7.1

  • Samantha
      United Kingdom
    5 August 2014

    Room was spacious. Heated mirror in bathroom a definite plus!

    Cleanliness. A thick layer of dust under the bed. Room was very hot. Needed to keep window fully open at all times.

    7.5

  • Rui
      United Kingdom
    5 August 2014

    Very nice and comfortable.

    We asked for a quiet room but there was a wedding party and some guests stood outside, smoking and talking... Just below the bedroom window! Couldn't keep the window open and it was really hot :( Couldn't get decent Wi-Fi in the bedroom.

    7.5

  • Debra
      United Kingdom
    3 August 2014

    Plenty of lounge space to sit and relax after busy day. Very welcoming and helpful staff

    Lack of air conditioning. The corridors were unbearably hot.

    8.8

  • Anonymous
      United Kingdom
    2 August 2014

    Staff were excellent

    The rooms were exceptionally hot

    9.6

  • David
      United Kingdom
    30 July 2014

    Location Breakfast

    Prices of drinks - especially a glass of wine!

    8.8

  • Ronnie
      United Kingdom
    30 July 2014

    Staff

    Room too hot!

    5.4

  • Janice
      United Kingdom
    30 July 2014

    Almost everything

    It was very hot, window on ground floor over car park not too secure

    8.8

  • Anonymous
      Ireland
    30 July 2014

    The Staff was very professional and helpful at all times. The breakfast was very good with the free range boiled eggs. Good all around.

    As I was using Public transport I found the hotel little out the way for this service. For my short stay visiting family members in the location.

    10

  • Anonymous
      United Kingdom
    29 July 2014

    Very well presented, nice furniture and fittings.

    Price of drinks was very high. The room was very hot, because the window only opened slightly.

    8.8

  • Greg
      Australia
    27 July 2014

    Close to the city & the Brockholes

    Room was warm at night with no airconditioning

    7.5

  • Kevin
      United Kingdom
    27 July 2014

    Friendly staff, good breakfast.

    No air conditioning in room which was very hot and stuffy unable to open window due to restrictors. No fridge in room

    7.1

  • Katie
      United Kingdom
    26 July 2014

    Wonderful and helpful staff. Food was just beautiful overall a wonderful stay.

    Room was extremely hot, even with the addition of a fan. Outside decking area had rubbish on the floor. Our room wasn't set up when we arrived.

    9.6

  • David
      United Kingdom
    23 July 2014

    Convenient. Clean. Friendly. We got in late and staff were very helpful.

    We had a room next to multiple ventilator outlets so we had to keep our window closed and we were very hot.

    8.3

  • Janet
      United Kingdom
    22 July 2014

    Sorry nothing.

    I asked for a quiet room. It was very noisy from people standing under window. They were smoking and it filled the room with smoke.my son has a baby 4 months old and a 3 & 5 years old. The room was very hot you could not open the window. Asked for ice did not deliver we had to go down for it. Following day requested iron had to go for this has well. Not helpful at all. Very bad.

    4.6

  • Anne
      United Kingdom
    21 July 2014

    Very helpful, courteous and competent staff.

    Bit of a wait for breakfast.

    9.6

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