Macdonald Tickled Trout Hotel  

It was an ideal location for our two day stay visiting Blackpool one day one and Southport on day two.

The only concern we had on booking out, we were presented with a bill for£212-40 and not the £106-20 as quoted when we booked on-line with yourselves,and it was only after we showed them a copy of your e-mail confirmation that it was reluctantly accepted.

It was easy access from motorway and close to area we visiting,comforable good meals.

I think the price of the breakfast is far to expensive. With a small evening meal the total bill came to nearly a £100. £17+ is for 2 pieces of toast, tea, cooked breakfast with 1 egg. The online price is therefore deceptive £49 as to what you end up paying. Vegetarian options not that good.

It was very comfortable, well located and staff were in the main helpful and friendly.

We understand that it was between Christmas and New Year but the restaurant menu was very restricted with many items, mainly fish, being unavailable. During the night, about 12:30 am we found water pouring through a light fitting in the bathroom. Despite ringing for assistance and going to the reception desk nobody was available and we had to wait until we checked out in order to report it. The girl on reception was very courteous and apologetic but that was as far as it went

Appalling - was like Fawlty Towers!! First of all, the window blew open twice, so we requested another. There was a massive ugly grey tv. Old, yellow broccoli was served at dinner. The 'Specials' suggested starters were £4, but were £6. The computer was cordoned off with red/ White tape as there was a leak, but we were told we could use it - then lost our money! Not a good place to stay.

Comfortable, relaxed atmosphere; good location and very good room prices.

Room not a clean as usual, but still acceptable. Food prices ok, drinks a bit high. Staff good, friendly and helpful.

Buffet fried breakfast

clean and comfterable

expensive for food and drink

The food was excellent - staff great - location fantastic

View of the river

Poor service at dinner and breakfast proximity to the motorway - not made clear in the description

Clean and comfortable room, very nice bathroom. Individual members of staff pleasant and helpful

Service in the restaurant was very poor. We waited 50 minutes for our meal and eventually left without having had coffee. Made a cup of instant in our room.

Good size room overlooking river, good food, had dinner on 1st night both meals were good and breakfast on both mornings were very good.

After reading other reviews was a bit unsure of what to expect, stayed at a few other macdonalds hotels and must say the Trout is not up to the usual standards I have experienced before, I think some of the other reviews were a little harsh, overall not bad for a 3 star, more suited for lunch meetings and over night stop overs than a break with partners, also not happy about the charge for bread with evening meal when my wife had soup, should be offered free of charge, tv in room was hopeless only 3 channels and had to swap it with one from another room, which I had to do because staff had gone home and did not want a female member of staff to lift tv, poor location close to m6 so some noise if window open, dont think I would stay here again unless it was for one night, restaurant needs a refurb and outside looks untidy.......

Location

Outdated and in need of refurbishment. No attempt has been made to remove heat/scorch marks on desk. Non slip mats not available for H&S reasons???? Do you mean too difficult to keep clean? I have not experienced this at other hotels. TV certainly needs upgrading. Not too pleased being given an Executive room overlooking a large flat roof with extractor fans. Bit more thought on room allocation would not go amiss