Tigerlily  

The hotel is truly luxurious and perfectly placed to explore the City of Edinburgh, and is set in a more quiet part of the City.

The bar and restaurant were excellent and the decor sumptuous.

We liked the atmosphere,warm and welcoming. The decor is of a high standard both in the hotel areas and the rooms. We had a great experience and would defiantly stay there again.

Overall everything was good,however our room wasn't ready when we arrived.Little extra touches like being offered a complimentary drink while we waited would have been a nice touch rather than having to buy our own.

I liked the decor and styling throughout I liked the hotel staff being polite, yet friendly I liked the large shower and design of the bedroom and bathroom I liked the room facilities

It was very difficult to work out how to use the lights in our room I thought the man reminding us about the checkout time (we were 20 mins delayed) could have been friendlier Service could have been better in the restaurant - we waited a long time to be seated, and waited a long time to be served etc as there was only one girl waiting on. The stains all over the lounge and restaurant furnishings downstairs was quite off putting. The newspaper was supposed to be free according to booking.com but it wasnt (£1.70)

Lovely contemporary design. Simple high quality fittings. Extremely friendly and helpful staff..

Water not replenished at turn down.

Thought the hotel and restaurant was fantastic and would stay there every time when visiting Edinburgh. Thank you for a great experience

Pillows were a little hard (so nothing really that's just me being a wuss)

Great location, gorgeous pink and white bar, flowers, etc, excellent staff, delicious breakfast

Person in room above was walking around in what seemed like hob nail boots.

Very comfortable. Staff excellent and obliging. Very good food - excellent breakfast.

The staff - amazing people, very friendly and attentive. Room - stunning and so quiet for Edinburgh city centre. Food and drink - wonderful. We only get to Scotland every year or so but will be making TigerLily our regular haunt!!

The location at the end of George Street was lovely; close to quality shopping and restaurants, within walking distance of the main rail station and the main tourist attractions.

Although staff were very friendly and very helpful, we had to ask more than once for things; we asked 3x for express check-out but never got it, asked early one morning (9:20) for an electrical plug which they said they would send someone out for right away and would be brought to the room - at 4:00 P.M. it wasn't there and no one had any record of the request. At the second request it was provided. That kind of thing.

Room lovely, staff came to door with ice to top up ice bucket, nice touch.

Thanks for the prosseco ,and water in the room .

Problems with the tv , no sky sports , no bbc , no maintenance man ,desk sent up one of the staff who unfortunately was not able to reset the tv , this guy delivered our breakfast next day ,so was obviously not technical staff .

The bed ....it's really comfy we had stayed before and the reason we stayed on this trip to edinburgh rather than choosing Hotel Du Vin as last year (annual vacation to scotland) as it's closer to shopping and all the Historical stuff

Maybe I was just lucky the first time round but this time it was all a little "frayed around the edges" ....still solid amenities like ghd straightners in the rooms, amazingly comfy beds, gas fire... Ok room service. But two fire alarms in one night and no reference or apology on behalf of probably the usual guest who set it off, looked at and then ignored by bartenders on entry for breakfast "as obviously not their job to seat the guest" freezing cold restaurant (some other guests had their coats on) a waiter who forgot the toast, butter, coffee..... Maybe he was woken by the fire alarm also.... Not sure would stay again based on this experience....shame. But maybe we were just unlucky.