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Newest reviews for Best Western Tillington Hall Hotel

  • Richard
      United Kingdom
    August 27, 2014

    This hotel has gone through a refurbishment which has really improved the facilities including the quality of food in the resturant

    Everything met my expectations

    10

  • Geraldine
      United Kingdom
    August 26, 2014

    Reasonably priced

    Food was poor. Room service was poor.

    4.6

  • Jan
      United Kingdom
    August 25, 2014

    Good evening meal and service.

    Breakfast was appalling everything swimming in grease and not hot. Person on reception new and could not cope by herself.

    5.8

  • Richard
      United Kingdom
    August 25, 2014

    Excellent reception staff.

    Unfortunately majority of visitors turned up for breakfast at the same time, 9.15ish. Most of the hot food was going at the same time and we had to wait for, first for bacon and then for eggs, quite a few minutes and then only 6 eggs coming at a time. We were being checked for room numbers as we arrived so the kitchen should have been aware of an imminent rush as breakfast finished at 9.30.

    8.8

  • Bernard
      United Kingdom
    August 24, 2014

    Very convenient and quiet location.

    8.3

  • Andrew
      United Kingdom
    August 24, 2014

    Our overall impression was the staff were very friendly and helpful, the food was good; much better than expected and it's a very pleasant setting in a good location. Would definitely go back.

    Some of the staff although friendly, enthusiastic and willing were slightly inept resulting in erratic service. NB. Not a criticism but an observation. Generally very bland decor; magnolia plasterboard finish does not a great hotel make.

    7.5

  • Melanie
      United Kingdom
    August 21, 2014

    The hotel was perfect all staff very friendly ans breakfast was well worth the money

    10

  • Robert
      United Kingdom
    August 19, 2014

    Room was perfect & very relaxing after a busy day being Best Man for my best mate

    7.9

  • Steve
      United Kingdom
    August 12, 2014

    ease of parking

    breakfast terrible stairs dangerous heading upto second floor

    4.2

  • Manuela
      United Kingdom
    August 10, 2014

    Set back from road and quiet. Comfortable bad ensured good night's sleep after a stressful journey from Sheffield. Great breakfast.

    Sky tv reception not accessible, but this may have been an isolated glitch.

    9.6

  • Jennie
      Spain
    August 8, 2014

    The ground floor public facilities were very convenient and accessible. The dining room was easy to get around and the staff were very helpful.

    The room was not very good for a disabled person as it was not adapted, it was just a ground floor room. However we managed with it and it did not spoil our stay.

    7.9

  • Anonymous
      United Kingdom
    August 5, 2014

    Good customer service. Cleanliness of room. Nice breakfast

    7.9

  • Jacqueline
      United Kingdom
    August 3, 2014

    Good location, good value, have visited several times on business and I always recommend this place

    9.2

  • Frances
      United Kingdom
    August 3, 2014

    The main (only) positive in the hotel was the very large & comfortable bed.

    Had to go & search for staff at reception. Almost 5 minutes before we tracked one down. The shower in the bathroom was really difficult to operate, with no helpful guide. The TV was the same. There was only one member of staff in the dining room at breakfast & she was very harassed. The breakfast choices were disappointing.

    4.2

  • John
      United Kingdom
    July 30, 2014

    Very close to motorway. Quiet location. Comfortable good size bed. Fair size room. Thankful the window opened as hot night.

    7.5

  • Danni
      United Kingdom
    July 28, 2014

    The room was big and spacious, bed was lovely and comfortable and was a fan in the room which was a lifesaver!!

    We didn't like the breakfast very much, would of liked more of an option to have ie different types of eggs, tomatoes, mushrooms. Hash browns were quiet soggy too. Bathroom in our room smelt when we arrived which was a bit of a put off.

    9.2

  • Angela
      United Kingdom
    July 28, 2014

    Staff very helpful and accommodating especially the manager on duty whose name I didn't get but we stayed on the 7th July. Beds comfortable.Evening meal very well presented and tasty,breakfast also very nice,varied and ample portions.

    There was a smoke alarm on the ceiling in the bedroom which flashed on and off constantly.This was a real issue for me as I am epileptic but I don't think it is appropriate for anyone to have a light flashing on and off all night. This kept me awake as much as I attempted to hide from it. The duty manager suggested trying to cover it which my husband did but this didn't work. I appreciate that smoke alarms are necessary but I have never been as conscious of an alarm flashing the way this one did in any other hotel room.I was advised that all of the other alarms were the same so there would be no point in moving to another room. This would prevent me re booking at this hotel.

    9.6

  • Allan
      United Kingdom
    July 26, 2014

    Location was good Hotel was comfortable Staff extremely pleasant and helpful Evening meals good and not overly priced

    Only there for 2 single night and had no complaints

    8.3

  • Victor
      United Kingdom
    July 25, 2014

    Nice rooms and Good Food. Very friendly and accomodating staff. Impressive.

    -

    10

  • Melvyn
      United Kingdom
    July 23, 2014

    Very quiet. Located 200 metres back from main road. Safe adequate parking. Convenience store within 300 metres. One mile from Stafford town centre - good range of shops and restaurants. 2 miles from nearest M6 exit.

    Popular with holiday coach parties

    7.9

  • Melissa
      United Kingdom
    July 22, 2014

    Value for money Food The lift was very handy being disabled The smoking area was right outside the door Only five minutes in a car to the centre Friendly staff Sky with a good selection of channels

    WiFi wasn't that great No DVD player in the room The windows didn't open very wide and it was quite hot but there was a fan in the room.

    8.8

  • Richard
      South Africa
    July 22, 2014

    Uncomfortable bed, i.e well used mattress on solid board. Breakfast may be 'till 09.30 but if you're there at 09.15 expect congealed and cold offerings, fruit jiuce with more water than fruit and fruit straight from the can!! Left room at 10.30 with "Please Make UP" sign on door, returned 3 hours later with room untouched. Hotel is "OK", but really I wouldn't stay there again given a choice.

    5

  • Geoffrey
      United Kingdom
    July 20, 2014

    Food We also got a 5am wake up call we did not ask for and no real explaination why!

    7.5

  • Ian
      United Kingdom
    July 13, 2014

    Clean rooms, frendly staff, good food.

    The windows would not close completely.

    10

  • Phillippa
      United Kingdom
    July 13, 2014

    The rooms were very nice and clean the bed was comfy ,we had a very nice stay and very good breakfast.

    nothing

    9.2

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