Tower Hotel  

The staff were friendly and accomodating. The room was clean and cleaned daily during my stay.

It definitely does not fulfill the four stars. There was a dank smell throughout the building often frequently overpowered by what appeared to be repeated applications of air freshners. The cost of wifi access was overpriced. The tv was badly positioned and only had five mainstream channels available. Whilst I am now aware that they are trying to get access to more channels this is way behind the times and the standard expected. The food at breakfast was dreadful, the standard was below what I would expect even for the worst greasy spoon, and I like my fry ups! Even the ketchup was clearly the cheapest bulk buy tub possible. I have no problem staying in basic accomodation if it is what "it says on the tin". However the tower hotel does not live up to its marketing. Definitely a disappointment.

The staff at the Tower Hotel were very pleasant especially the Bar staff and staff serving the breakfast in mornings. The food was lovely and reasonably priced. The hotel is very central to shops, sight seeing etc . I shared a room with my mother and the room we had had a single bed and double bed which was great and plenty of room. The bathroom was a big, clean and shower pressure was brilliant and didn't come out in a trickle!

We were disappointed when we first seen our room as there were stains on carpet, on pull out sofa, ( thank goodness we hadn't to sleep on that), the cushions on bed stained, the furniture was a bit battered looking despite this the room was clean and bathroom clean. The TV had no Sky news channels or teletext which is a pain if you wanted to check or watch news or check football results instead of having to ask other people as we didn't go out much at night after being out sight seeing during the day we were tired and wanted to relax.

ordered room service, was reali nice and the girl who brought it up was very polite

nothing really bad to say, would have been nice to be able to check out later

The location of this hotel was excellent, and the price would be hard to beat for what you get. Clean and adequate room.

We had no hot water as the boiler was not working. This happened around 6pm on our first night there, a critical time for getting ready to go out. I phoned reception they explained the problem and said they would phone back with more information, which didn't happen. When we came back in after dinner and a few drinks around 12.30am, water was working again, so I was happy that it had been fixed, however the next morning as we were getting ready to leave, once again..... no hot water; received by the same response from reception. I asked about the problem on leaving (which would not have been mentioned otherwise) and was only told to get in touch with management after I had checked out. Not acceptable, I would have expected better.

The beds were very comfortable and the the hotel bar was well laid out with a good food menu.

The room TV only had basic terrestrial channels and the hotel bar did not have sky TV to watch football.

The Hotel is in a great location,

Our stay was very short but hotel was very central, clean and staff very friendly and helpful. Will be back again.

Everything a1

Beautiful room. Delicious breakfast. Friendly staff.

Convienient

Ideal location to walk around city centre

Nice rooms!

Poor room service. Little parking and no entertainment.

It was within walking distance to all local shops and restaurants.

There was construnction work out side our room window which started at 8 in the morning they were extremally loud and you could hear them talking at half 7. also guest across the hall were very loud and slamming doors all night