Townhouse Hotel  

Brohen tiles on the bathroom floor which i cot my toe on, & it bled through my sock all night, shower tray flooded the bathroom & my wife slipped, windows did not stay open & building work right outside first thing in the morning spoiling our sleep.

The staff at reception and the staff team responsible for breakfast were all helpful and pleasant to deal with.

The room needed redecorating. There were stains on walls and holes in the plaster and the bathroom door. The full length net curtains were grey with dirt. The television was at an awkward position to watch satisfactorily. The bathroom was unacceptable. The tiles and shower curtain were dirty and there were visible signs of damp across the whole area of the celing. The toilet brush was disgusting. Apart from that the room was great.

Location is good. Nice Victorian house. Breakfast was very nice - made as requested.

Cleanliness of room - specially bathroom - was not so good.

The closeness to downtown glasgow

The bathroom was disgusting, it had mold in the shower and smelled like musty water sitting around....the ceiling in the room had water stains on it and the hotel itself smelled musty....all of this is too bad because it has some huge potential to be an awesome hotel but someone needs to sink a little bit of money into it to bring it up to proper standards....wouldnt stay there again unless it was updated.

Everything. The staff were useless, and that is no over statement. They were very unhelpful (upon arrival there were no pillow slips or towels in the room, and no cot! When we asked for them they seemed put out that they had to actually do wome work!)

Good value for money and friendly staff, light airy cool room.

Disco music from nearby on the friday night into saturday morning (stopped about 5.30, the time I usually wake up!). Probably ok with window shut, but it was a hot night requiring open window.

nice old house. acceptable price from huge room.

big room , cold

We stayed at this hotel as it was close to the arena, within walking distance and because it was cheap. It was good for both these purposes. The breakfast in the morning was also nice

We stayed in a room in the basement, and there was some issues with damp as the curtains were mouldy, as was the ceiling where the shower was. However other than this the room was nice. It was also raining heavily when we stayed, and there was water leaking in from the ceilings onto the staircase. In all honesty I would not of liked to have stayed for more than a couple of nights, but it did us for what we needed it for.

Very good location, just 10 minutes from secc and right next to Kelvingrove Museum / Park.

Very good except for water leak in breakfast room, staff did apologise for it though. Rooms basic and fairly comfortable but a bit on the noisy side. Staff ok but not brilliant.

it was very comfortably breakfast execellent plenty to choose from plus plenty to eat rooms very comfy staff very helpfull would stay again thank you

The people are so nice.. And the breakfast is really delicious.

I'm not quite sure about the room is clean or not. And the heating isn't work very well. Television didn't work but I didn't need it anyway.

The TV did not work in my room. The breakfast was cold. A bit disappointed. I know we did not pay too much but you do expect the use of the TV if there is one in your room and you also expect to have a hot hearty breakfast . Very Disappointed as this was a treat from my boyfriend who travelled from Pitlochry and it was a surprise for him.