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Show map Trinity Lane - Central Cheltenham

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Central Hotel

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Newest reviews for Trinity Lane - Central Cheltenham

  • Xue
      United Kingdom
    26 August 2014

    Convenient location

    Poor sound proof Wifi does not work


  • Anonymous
      United Kingdom
    25 August 2014

    As a group all in the one place Comfy enough night sleep Quiet neighbours Central to great eats and bars all in stumbling distance.

    No indication in flat how to join wi-fi Flat was a wee bit pokey.. If parking in car park opposite it's expensive and complicated as 10hrs max.


  • Neil
      United Kingdom
    16 August 2014

    Location. Cleanliness.

    Wifi not working properly. Sofa bed not good, poor quality sleep on that. Very limited parking.


  • Glen
    7 August 2014

    Nothing much

    Was in slum-like back alley Front door had been kicked in Sleazy men blocking entrance drinking and smoking Noisy at night - felt very unsafe DId not stay second booked night Refund not provided Floor vibrated when washing machine on Actually whole building vibrated


  • Jane
      United Kingdom
    2 August 2014

    Facilities and location.

    Picking up the key from a different location, poor instructions on how to find, and then get into, the complex.


  • Anonymous
      United Kingdom
    20 June 2014

    location, prices

    Parking not available on site, but a local car park is free 8pm-8am, 8pm-10am Sunday.


  • Anonymous
      United Kingdom
    8 June 2014

    Location , cleanliness . Overall is was good value for money

    Nothing major


  • Anonymous
      United Kingdom
    22 May 2014

    price - was purchased at a reduced rate location - very very close to town centre cleanliness - could not fault functional - had everything we needed Issues dealt with by staff quickly and in a friendly and professional manner (room set up as twin but had requested a double)

    Furniture looked good but was not very comfortable. Having said that, the bed was OK and that is probably for most the more important information. If I was staying for more than one night I would have appreciated a comfier sofa but in general we felt that what we experienced was reflected in the price we paid. The first room we were put in had the bedroom on street level and instead of curtains the very very large floor to ceiling window had vertical blinds - the privacy of this room could have been improved with curtains. This room had been set as a twin and we had requested a double. We rang through to the central hotel reception and they happily moved us to a new apartment which was larger as there was a second bedroom although the living area was smaller (we were only stopping for a night so this really didn't matter for us).


  • Runguo
      United Kingdom
    15 May 2014

    sense of family

    the manager's office is difficult to find, although it is not far from our room.


  • Abdullah
      United Kingdom
    22 April 2014

    Location and price (value for money)

    Flat's futnitures were old and over used which really needs to be changed. Flats in the upper floors are without lift so you need to climb up the stairs. No parking availablr wich was annoying!


  • Grant
      United Kingdom
    17 March 2014


    Double beds despite requesting single beds both by telephone and email. Adult males having to share double beds is totally unacceptable especially when paying heavily inflated festival rates. One of the showers did not work. General state of repair of the apartment needs attention.


  • Adam
      United Kingdom
    5 February 2014

    The sofa bed was uncomfortable and we weren't provided with any linen for it.


  • Joanna
      United Kingdom
    5 February 2014

    Very comfortable accomodation. Lends itself for family use. It was fresh and clean.

    The information given on booking did not indicate the actual location of the hotel reception. The address on booking form was niether the location of the appartment nor the hotel reception,. if one is to arrive late at night this confusion could cause great anxiety.


  • Andrew
      United Kingdom
    2 February 2014

    I liked the furnishings and modern layout. Facilities are great and it looks just as good as the picture illustrated on web site

    Difficult to find. Should have more information about where to go when you arrived. There was no information telling you where the office was to collect keys


  • Aldis
    21 January 2014

    Everythink fine!


  • Anonymous
    14 January 2014

    Convenient location, helpful and friendly staff in hotel reception, easy access to parking and decent restaurants and pubs nearby.

    Hard to think of a negative.


  • Alison
      South Africa
    8 January 2014

    Very nice location and flat

    Everything is so nice, but the Beds need attention.


  • Emma
      United Kingdom
    5 January 2014

    So well located and apartments themselves are perfectly adequate. I hired two apartments for a group of friends which were equally nice and well set out.

    There were a few quick repairs that had clearly been done to the apartments which let the standard down a bit but not to the point it was a bad experience. There was also a discrepancy between what kitchen accessories were provided between the two apartments. For example, one had a tin opener and one didn't and one had a freezer and the other didn't etc


  • Linda
    1 January 2014

    The apartment was spacious and decently appointed for a one night stay.

    Check in was at another location not communicated to us making a very poor first appearance. Lighting outside the apartment was non-existent and made us uncomfortable. Shower water was only warm not hot. That said it was a good stay.


  • Dung
      United Kingdom
    2 December 2013

    An apartment was excellent and very nice. strong recommend


  • Michael
      United Kingdom
    14 November 2013

    Nicely appointed apartment close to the centre of town yet tucked away in a quiet location. Very good value and an ideal base for exploring Cheltenham.


  • Cheridan
      United Kingdom
    13 November 2013

    Location and facilities.have stayed before and came back.

    broken tile on bathroom floor, broken towel rail.Double bed when twin beds requested, also third person found it difficult to sleep with boiler firing through the night. this flat was not as nice as last time


  • Natalie
    28 October 2013

    The living room and kitchen furniture were decent. The couch was comfortable. I liked the kitchen which was new.

    The futons hads "holes" where your body fell into them and need to be replaced-My mother and auntie had a terrible sleep. There was no laundry soap to wash our clothes in the washer. There was no soap near the sink in one of the bathrooms and the shower in one bathroom did not work-ICE COLD water. The rug needed replacing. The connectors of the rug at the seams needed to have FLUSH screws holding them down so that someone doesn't get injured. The apartment needs to be painted. The grout on the tile floor needs to be replaced.


  • Emma
      United Kingdom
    22 October 2013

    Resources and location

    We asked for twin but got doubles. Sofa was comfy but looked shabby.


  • Anonymous
      United Kingdom
    20 October 2013

    spacious lounge/kitchen area great to have two bathrooms Whole apartment spotless. Excellent location for shopping and easy to find.

    no space next to bed and no shelves/surface to put anything on in bedroom Heating wouldn't turn off so apartment very hot


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