Trout Hotel  

the food was great, the room was of a good standard

could open not open a window due to it being painted shut

We were very impressed with the hotel and it's location on the Derwent, the staff were friendly, the room was great with space,a large t.v.king size bed,very comfy.The food was very good, with a good choice of dishesin both resturants including the breakfast, top marks.

nothing

Great staff, good food, nicely decorated bedrooms, excellent locations and well tended garden.

Chaotic breakfast due to the Hotel being full

Excellent staff service, use of local staff, good traditional food, super clean room, all equipment functioning. Best hotal stay for years!

No complaints whatsoever.

The breakfasts lovely. Great atmosphere, old worldly with history. excellent staff. Lovely location by river and shops. good bar.

Staff food cleanliness comfort good size room

carpet up the stairs looked dirty - a minor point

A nice hotel Not superb as described. Staff very good. Rather expensive considering what was on offer.

Car park too small.

Food is very good.

Hotel is right on a main road so be prepared for a little bit traffic noise if you get a room at the front like we did.

The location

The fact that the hotel took the wrong room charge from my account, which was resolved with the help from Booking.com. Also the view from the room - it was supposed to be an 'Executive Double Room", however we were put in the attic with tiny windows. Plus the floorboards need worked on, very creaky and loose.

We were upgraded to a river view room. The "short menu" in the restaurant was good value. The location is in the centre of Cockermouth. I had requested soya milk which was waiting for me at breakfast.

Quite pricey. No leisure facilities so if it is raining which it often is in the Lake District there is nothing to do in the hotel.

Room excellent Food Very good

Staff friendly and courteous. Up-graded to a suite which was a nice touch.

Nothing- everything ok.

Very relaxed atmosphere whilst being welll managed and efficient.

The room was large and it was nice to have a bath. The breakfast was also very good. The place was very clean and the restuarant was nice.

I felt the staff at reception were cold and not really interested in guests. Every morning was the same even though the staff changed. This is not a good introduction to a facility and needs to be changed.

lovely hotel in a lovely setting. Rooms are clean and modern with a cosy feel and in a perfect location

I did find it annoying how you couldn't book the bistro. Although we were offered to wait in the bar until a table was free, this was difficult as the bar was busy and had no sitting place. We ate out during our stay as we found the restaurant a bit pricy. You seemed to have a half booked restaurant and a bistro bursting at the seams.

Lovely room and one of the best breakfasts we have had in a hotel. Will stay again and recommend.

Nothing negative

The setting was lovely and the hotel was well maintained.

The bar was a bit gloomy.

Great hotel

Room 222 beds shudder when the entry door downstairs bangs shut.

Excellent hotel, very clean, well presented, good service, good quality food and real ales. Can recommend!

Very clean lovely good sized rooms that are well equipped

Wee bit pricey

Hotel was excellent -food, cleanliness and staff. We were even upgraded when we arrived.

Perhaps fresh flowers on the dining room tables

Executive Double room was spacious, clean and very comfortable for my 2 night stay. Tv channels were fabulous. Bathroom was great with White Company products. Breakfast room was nice and elegant, but a little cramped. Terrace and outdoor seating is lovely along the river, shame the weather wasn't warm enough to enjoy it. Dinner in Derwent restaurant was lovely.

Place is a little like a maze - in order to get to the rooms you have to pass informal dining area where non-residents and residents may be having drinks/high-tea. So not much privacy when going in/out of rooms. Massages/Spa facilitiates are actually a separate shop 10mins walk from hotel (in the little town). We thought it was part of hotel. Limited parking on a Saturday, get there early to get a spot. Breakfast/dinner in Derwent restaurant is a little cramped. Most of the tables are cramped so you are seated very close to strangers. Ruins the ambience a bit I think, so try to get there early and select your own tables. Daily cleaning forgot to replenish toiletries and replace 2 small facetowels I left in the bathtub- but a quick call to reception fixed that.

Staff very friendly and helpful

Small niggle. Though not disabled, we were given a disabled access room. Strange that the door was so stiff we had a job to push it open! The lack of a bath and the high wc and low washbasin were a bit inconvenient for us

The bedroom in the hotel overlooking the river. The food was lovely.

Not being able to book a table in the bistro. When we arrived the restaurant was full and we could not book for bistro so had to hang about waiting for a table and was then sat in a walkway.guests should be guaranteed a table.

A lovely, clean and comfortable hotel. The rooms were very nicely decorated. The breakfast was great, with lots of choice