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Newest reviews for Troy Hotel

  • Alan
      United Kingdom
    September 13, 2014

    The staff were very friendly in reception. Made for a very warm welcome

    The mattress on the bed was very hard and a little old and thin.


  • Agnès
    September 1, 2014

    Perfect location, a few steps from Bayswater Road in a quiet and safe area. The luggage room for the last day in the city without my suitcase. The staff was nice and polite, except for one man...

    It's my second time in this room (308), and the carpet is worse and worse. The shower is extremely small and there's nothing to hang your towel next to it. And I've been "welcome" by the same person, who seems as bored as last year : doesn't feel like speaking, no smile, barely audible.


  • Anonymous
      United Kingdom
    August 26, 2014

    Breakfast was very limited and the same daily apart from the Monday when the only difference was they had no croissant but no replacement


  • Gary
      New Zealand
    August 25, 2014

    The location and the quietness

    I loved the hole place but if I had to have a negative I would say more selection for breakfast.


  • Anonymous
      United Kingdom
    August 21, 2014

    A warm welcome on arrival. Clean, well kept frontage which was inviting. Comfortable room with all the facilities expected. Everything was in good working order and well maintained. Excellent breakfast. I felt safe and comfortable. Will book here again.


  • Monique
      United Kingdom
    August 18, 2014

    Location, staff, facilities

    We liked everything


  • Anonymous
    August 17, 2014

    Great location, good size of rooms, windows open, for London very quiet

    WIFi at least on 5th floor hardly existing, breakfast very basic, nothing fresh, rooms too hot


  • Cristina
    August 14, 2014

    Very clean and quiet. Close to the tube station, the bus stop, restaurants, a pub and a couple of supermarkets. We could even reach a lot of attractions on foot. The Italian girl and the dark hair guy at the reception were very kind and helpfull.

    The mattress was very noisy. The room was quite hot. The blond guy at the reception was absolutely unfriendly nd not very keen on giving informations (we use to call him Mr. Sgrunt, which was the noise he made whenever asked).


  • Glynis
    August 14, 2014

    Staff were great, friendly, helpful and willing to give you time. Location is superb! Comfortable room. Breakfast had variety.

    Nothing really, although I did think rates were expensive but for that great location I imagine all hotels in that area would charge similar amount.


  • Carole
    August 11, 2014

    staff excellent spacious twin room good old-fashined taps in bathrooom! Hate designer washbasins &showers Comfortable accommodation

    Fan instead of air-con, weather was sultry.


  • Anonymous
      United States of America
    August 10, 2014

    Free wifi worked well. The price was lower than many other places.

    Room was hot and noisy. I had to pay to use the computer in the lobby in order to print out our airplane boarding passes. Location in Bayswater was good for Kensington Park and underground, not good for avoiding sleaze or finding decent food at a reasonable price.


  • Karen
      United Kingdom
    August 9, 2014

    Hotel was clean, staff friendly and breakfast had a good selection of food. Twin room was a good size with a generous bathroom. Hotel just 2 minutes from Queensway tube, so easy to get anywhere in London. Just opposite Hyde Park, peaceful and very little traffic noise.

    satisfied with everything


  • Miguel
    August 8, 2014

    The whole floor was old carpet


  • Anonymous
      United Kingdom
    August 7, 2014

    The location was absolutely fantastic! Room (standard double) was very spacious, so was en-suite. All very clean. Very nice staff.


  • Ricardo
    August 7, 2014

    Good location, fair price, friendly staff, good wifi, safe, clean.

    The hotel does not have air conditioned, and i could not sleep the first night as my room was extremelly hot because it was at the top floor and the sun heated it too much. The next nights i had my room changed and it was ok.


  • Rebecca
      United Kingdom
    August 2, 2014

    Good location and nice clean hotel. Bit hot in the room but it is summer and the room was much bigger than any central London room I've stayed in before! Would definitely recommend.


  • Anonymous
      Hong Kong
    August 1, 2014

    Good size of bedroom and English breakfast.

    No air conditioning.


  • Anonymous
      United Kingdom
    July 30, 2014

    Very good value and location Very polite staff

    It was all good


  • Anonymous
    July 29, 2014


    air conditioned would be desirable. room was too warm


  • Imran
    July 28, 2014

    Location, staff

    Wi-fi be improved. I had to go to the lobby to use the internet even though I was on a first floor room


  • Anonymous
    July 27, 2014

    Best location Friendly & helpful stuff

    No air condition Not very clean poor breakfast Very small Facilities


  • Keith
      United Kingdom
    July 25, 2014

    Very nice hotel and great location Breakfast also very good

    Nothing it was all good


  • Paul
    July 22, 2014

    Location Cleanliness

    Room too warm. No A/C Poor breakfast


  • Anonymous
    July 21, 2014

    Very friendly staff who couldn't do enough for you. Free wi-fi. Two underground stations within a few minutes walk.

    View from the room window was a wall - but not unusual for London in this class of hotel.


  • Anonymous
    July 21, 2014

    The location

    No air conditioning


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