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Newest reviews for Tufton Arms Hotel

  • Clive
      United Kingdom
    3 August 2014

    We had a free upgrade to a fabulous suite. The dinner was good and the breakfasts excellent

    There was no cold white wine the evening we dined in.

    8.3

  • Amanda
      United Kingdom
    30 July 2014

    Being in the heart of Appleby The food Peaceful

    Bar service a bit slow White wine served a bit warm

    8.8

  • Richard
      United Kingdom
    22 July 2014

    Everything

    10

  • Stephen
      United Kingdom
    20 July 2014

    Restaurant food was excellent, hot plentiful, good quality. I enjoyed my stay and would readily recommend.

    Staff could have done with cheering up.! Young people doing the very best they can in the circumstances. In the bedroom folder was the 2008 tariff for fishing breaks. Really...

    9

  • Anne
      United Kingdom
    30 June 2014

    Very nice staff. Lovely room, spotless, modern and very comfortable. Decent breakfast. All excellent value for money. Would stay there again.

    TV didn't work very well - the signal frequently got stuck.

    8.8

  • Rita
      U.S.A.
    10 June 2014

    Spacious suite with a separate living area. Cookies and tea were a delight. Centrally located with a more than adequate restaurant for evening meal and breakfast.

    No elevator. Bags very heavy to carry up the stairs.

    9.6

  • Stuart
      United Kingdom
    19 May 2014

    helpful staff, dinner served until 9 o'clock. Lovely bedroom, which appeared to have been recently refurbished.

    not enough parking for all guests, and outside parking is chargeable from 0800 (although we were refunded the short stay charge) .

    8.3

  • Anonymous
      United Kingdom
    18 May 2014

    Wifi wasn't available in our room

    10

  • Geoffrey
      United Kingdom
    16 May 2014

    Good location

    Room was more basic than expected

    7.1

  • Krystyna
      United Kingdom
    1 May 2014

    Wonderful menu and wine list. I had the Gumbo which I think is the best meal I have even eaten in my life! Truly!

    No lift as my husband and I both suffer from mobility problems, but the receptionist very kindly took luggage up for us

    9.2

  • Andrew
      United Kingdom
    23 April 2014

    Great reception staff. Lovely room. Great location. Nice decoration.

    Tea pot left with someone else's tea! TV in the suite's lounge area did not seem to work. Bit of a lack of toast and milk at breakfast on the second morning.

    6.7

  • Pamela
      United Kingdom
    23 April 2014

    I thought the hotel was a gem and the staff were very professional and friendly. The restaurant food was lovely. I wish we had stayed more than one night.

    7.9

  • Marie
      United Kingdom
    23 April 2014

    The staff were friendly and helpful, the bedroom was well equipped, clean and comfortable. We chose to eat our evening meal in the restaurant and we were not disappointed. The food was exceptional and the service was fantastic. We were pleasantly surprised to find two wrapped white bathrobes in the wardrobe which we were glad of after a hot bath.

    We cannot think of anything we didn't like about this hotel.

    9.6

  • D
      United Kingdom
    22 April 2014

    Lovely room/mini suite (Room 14.) Pleasant staff but waiting staff ineffective.

    Coffee not available at 9.30pm on a Friday night. Appleby is under provided with quality restaurants so I ate in the hotel both nights. Chef obviously rates himself highly, unfortunately I didn't. Food was at best average to poor. Very disappointing. Suggest the chef googles how to cook chips. It's not rocket science. Also if customers have to wait 20-30+ minutes for food including breakfast, and yes I understand cooking to order but that's ridiculous, try offering bread or breadsticks to the hungry souls whilst they endure the wait!

    5.8

  • Christine
      United Kingdom
    22 April 2014

    The food in this hotel is excellent. Staff are very friendly and helpful. Overall a very pleasant stay and would definatley recommend.

    No seating area outside, very little parking.

    8.8

  • Stephen
      United Kingdom
    19 April 2014

    Friendliness of the staff and good food

    Parking rather tight. Parking in the square outside subject to traffic regulations

    7.5

  • Michael
      United Kingdom
    9 April 2014

    Staff, service exlcellent

    No out side seating area

    9.6

  • Christine
      United Kingdom
    8 April 2014

    Staff were pleasant & helpful. Food was very good.

    Decor in the lounge bar dining room a bit dreary - they could really improve this. A few of cooking smells seem to lurk in some of the corridors slightly off putting.

    7.1

  • Anonymous
      United Kingdom
    3 April 2014

    Seemed short-staffed. Asked for a bottle of wine at table BEFORE the meal and had to wait 40 minutes for it to arrive. Nobody attending to restaurant customers for long periods.

    7.1

  • Tim
      United Kingdom
    2 April 2014

    Upgraded to suite at no extra cost - very nice! Excellent central location in town. Great area for walking, tho not a lot to Appleby itself. Also lovely food (breakfast and evening meals).

    More fresh fruit at breakfast would just top it off!

    9.2

  • Stephanie
      United Kingdom
    1 April 2014

    Everything was great. Breakfast excellent. Bed really comfy.

    Tried to go back to our room quietly as we were late getting in, but the stairs really creek, not the hotels fault, just an old building.

    10

  • Anonymous
      United Kingdom
    20 March 2014

    Warm, friendly attitude of the staff

    9.6

  • Anonymous
      United Kingdom
    19 March 2014

    Dinner. I was put in the bar and then forgotten.

    8.8

  • Denis
      France
    26 January 2014

    The food was excellent and a good wine menu.the bathrooms were very clean and well equipped ,comfortable beds

    9.6

  • Susan
      United Kingdom
    14 January 2014

    Staff were very helpful. food excellent all round good hotel would recommend.

    7.5

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