Premier Inn Newcastle Team Valley  

We had a refund on our room as two groups of lads and a group of girls were situated next to us. It was very noisy all night till 5am then it went quiet then the music started again at 9am . We had approximate 6 hours sleep. Two hours before they got back to the hotel and then the four hours that they passed out.

Comfortable, spacious room. Friendly, helpful staff. Good directions for driving and easy to follow.

Location good as base for other places but as a location on its own a bit deserted and depressing after few shops closed. In spite of being deserted at night seemed to be a lot of noise outside and we were on the 7th floor. Don't know if it was people outside smoking.

The rooms was spacious and clean

The whole night as the hotel allowed a group of about 60 youths to stay on the same evening who caused serious trouble throughout the whole night which resulted in all of us including my 2 children to get no sleep during the night. If the staff had acted better they would have thrown a lot of the trouble makers out instead of giving them continuous chances to quiten down and cause mayhem. This was our worst experience of staying in a hotel and we do do this a lot. Yes we got a refund but we were still charged for our breakfast. My children were crying most of the evening due to the events which took place.

As at other Premier Inns I have stayed in, the breakfast was excellent and the room was large and comfortable.

There is no laundry service.

Excellent stay value for money and the staff were very friendly....

All staff very friendly, rooms spotless and very comfortable. The only fault would be lighting in the room, not very good, nice lamps but when you needed a better light, nothing available, appart from that food etc. was all first class. Since we have come home we have booked a stay at the Premier Inn Scarbourgh as a Christmas gift for my Mother & Father in-law. It will be their 55th Wedding Anniversay iin March and they spent their Honeymoon in Scarbourgh so we thought we'd send them back for a wee break.

The rooms were comfortable and offered good facilities, the breakfast was a little pricey but it was buffet style so there was a good choice, we stayed two nights and had one breakfast.

Seemed to be a lot of single sex groups. We stayed on the 6th floor and both nights were woken and kept awake by people shouting at each other in the corridor or doors opening and closing. It began around 1 and continued til 4 in the early hours. Shame because the rooms were fine. Not sure I'd like to stay again. We will be visiting once every couple of months, but next time will look for an alternative that can offer a peaceful nights sleep!

Clean, staff were welcoming.

We got woken up at 3 am by some young men partying on the landing I didnt get back to sleep till after 4 am when they eventually quietened down a bit.

Staff were extremely friendly, nothing was too much trouble for them.

Easy access to location, modern clean and cheefull, good food and breakfast.

Like the fact that the twin rooms have two double beds.

My only gripe would be the fact you have to list the names of the people staying in each room when you arrive & only those names would be allowed into the hotel after a night out so if you brought back a 'ladyfriend' (or manfriend if you're that way inclined), they were getting denied entry. Apart from this, the hotel is excellent!

The staff were very friendly and welcoming. The restaurant was brilliant great food at a good price. The hotel was modern and very comfortable. I will be looking to stay here the next time I do the Great North Run. I would have to say it is the best Premier Inn that I have ever stayed in....Thanks to everyone who works there, You all played a part in me and my family having a good time.

The only thing I can think of is not enough tea bags and milk provided in the room but when I asked I was given more so all in all nothing to moan about.

The front desk lady Michelle was exceptional. The staff were generally very good and the hotel is excellent value for money