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Newest reviews for Twin Oaks Hotel

  • Eve
      United Kingdom
    11 September 2014

    Excellent food and lovely staff, very comfortable room ( we had a suite)

    Dreadful coffee in the morning! The outside could do with a make-over

    8.3

  • Stacey
      United Kingdom
    2 September 2014

    Everything was fantastic really can't wait to go back even though there was a wedding on all the staff made us feel very welcome

    10

  • Simon
      United Kingdom
    26 August 2014

    The staff made special effort to ensure my daughter and son-in-laws wedding night had those special finishing touches. The room / bed was decorated with some lovely finishing touches. MANY THANKS TO ALL THE TWIN OAKS STAFF FOR YOUR ATTENTION TO DETAIL.

    8.8

  • Alison
      Jersey
    14 August 2014

    Loved the terrace and the shower, fantastic pressure.Staff could not do enough.

    Room could have been a little cleaner, authough not dirty a little grubby around skirting boards. Edge strips in corridor not very visible would suggest contrasting colour.

    9.6

  • Anonymous
      United Kingdom
    12 August 2014

    It was quiet Lovely view from the breakfast room. It looked green and fresh dispite the rain I would not mind staying here again

    The room was stuffy The bed was only very slightly hard and could be improved by adding a thin layer of memory foam to each mattress. You could do one per month to keep cost down

    7.5

  • Karin
      Belgium
    7 August 2014

    The hotel is ideally located when you are travelling on the M1. We liked the cleanliness and the decoration of the room. The bed was very comfortable. We also enjoyed the evening meal we had at the hotel. Bed and dinner were value for money. In general, we enjoyed our stay at this hotel.

    Unfortunately breakfast was not value for money. There was only one person responsible for breakfast and he couldn't cope. I had to ask for coffee, croissants and fruit (included in the continental breakfast) myself. I never got the fruit. The toast was burned because of the toaster not working properly.

    8.3

  • Val
      United Kingdom
    6 August 2014

    The staff were very accommodating. Rang as soon as booked to tell me there was a large wedding party in the hotel on Sat evening. When I asked for a quiet room they upgraded me to a suite at far end of faclity and apart from a false fire alarm ( not the hotels fault) everything over my 3 nights stay was peaceful.

    8.8

  • Louise
      United Kingdom
    5 August 2014

    Nice hotel with friendly staff

    9.6

  • Philip
      United Kingdom
    3 August 2014

    Restaurant was excellent

    Mattresses were very obviously cheap or worn out It was like sleeping on a door That aside everything else was good

    6.3

  • Christina
      United Kingdom
    2 August 2014

    We had a suite room with a balcony which was perfect. Decor was 1st class bed was extremely comfortable as were the pillows. The restaurant had a good choice of meals excellent value for money and excellent quality. Breakfast choice was also excellent.

    10

  • Malcolm
      United Kingdom
    2 August 2014

    The mattress needed replacing

    8.8

  • Barbara
      United Kingdom
    30 July 2014

    Cleanliness Size of beds Manager very helpful when booking

    Nothing

    9.6

  • Anonymous
      United Kingdom
    27 July 2014

    Excellent food and friendly staff , couldn't ask for more ,great location for travelling ideal stopover

    10

  • Lisa
      United Kingdom
    22 July 2014

    Everything

    There was nothing to dislike

    10

  • Keith
      United Kingdom
    15 July 2014

    Staff lovely

    Room too hot. Heated towel rail had been on full blast on boiling hot day

    7.5

  • Ian
      United Kingdom
    8 July 2014

    Nice bar and restaurant. Staff very helpful and comfortable rooms. Good food.

    Odd location, the outside appearance was drab and bland. Inside exceeded expectations. All charges were quoted 'less VAT'. When added the costs were quite high.

    8.3

  • Anonymous
      United Kingdom
    8 July 2014

    A good overnight or short stay base just off motorway even though in the middle of nowhere. Very friendly staff. Both breakfast and evening meals were enjoyable. I particularly liked the 3 price/ choice option on breakfast menu.Room seemed a little small but was very clean and comfortable.

    I thought approach to property let it down considerably and presence of Saturday morning car boot a bit off putting but these were the only negatives.

    7.1

  • James
      United Kingdom
    4 July 2014

    Easy off the motorway. Clean and tidy. Nice staff.

    Shower a little small. Need taxi into town.

    7.5

  • Ian
      United Kingdom
    24 June 2014

    Food was excellent, and the staff very attentive and friendly. We stayed in a suite which was spacious after our busy days out sight seeing.

    Bit in the middle of no where if you decided to eat out. (We didn't)

    8.3

  • Andrew
      Spain
    9 June 2014

    Location and friendliness of staff. Evening meal was very good

    7.5

  • Anonymous
      United Kingdom
    20 May 2014

    Excellent service

    10

  • David
      United Kingdom
    14 May 2014

    Good room, good food and good location. What more could you want.

    7.5

  • Jo
      United Kingdom
    8 May 2014

    Cleanliness was second to none

    Exceptionally large bed, but so uncomfortable. The mattress seemed very thin. When we had previously stayed at this hotel, we were given a standard room, which was superior in comfort and the bed had a memory form topper. With this in mind, we thought a deluxe room would be heaven. Very small room and uncomfortable,

    6.7

  • Collin
      United Kingdom
    6 May 2014

    Excellent atmosphere and staff

    No decaf tea or coffee in rooms

    9.6

  • Anonymous
      United Kingdom
    6 May 2014

    There was a slight problem with the cards used to access our room and they had to be replaced.

    7.5

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