Udny Arms Hotel  

Location, wanted to revisit area I had previously lived in. Had previous good memories of this hotel including my Sister's wedding some years ago.

Sadly, if suggestions that is improving then had sunk very low. Very poor standards compared to past. Very slipshod refurbishment and a little attention to untidiness would have helped, with odd bits stored in corners of public rooms, and in entrance lobby. Currently very dark public rooms despite bizarre use of mirroring on bar walls. Restaurant closed without warning on website (and was closed next lunchtime for 'staff training' with no warning. Very basic pub menu and previously famous sticky toffee pud dreadful compared to old recipe. First room bath full of dust obviously not checked. Windows very rattly. Breakfast parsimonious with bland microwaved cooked option. Obviously naive to think that would match previous standards, albeit of 25 years ago.

The location was excellent- near to nice scenery but in the centre of the village. The staff could not have been more friendly and helpful. The bed was very comfortable and clean. They thoughtfully put a great selection of books in the room. The food was some of the best I've ever had! I'd thoroughly recomend eating in the restauraunt

The shower took a very long time to warm up. The tv in my room only received three channels (although there is a lounge available with more channels if you'd like them)

Close to the estuary and beach - good walking

My room was small and in poor decorative condition. I had to use the single chair as a bed side table as well. dining hours were also limited.

The staff were very friendly and helpful and supper in the hotel was enjoyable.

The food was good

The rooms were cold with no heating or very little heating on. This was demonstrated by having a drink in my room that had ice forming around the top. I was wasnt the only who thought the rooms were cold as at breakfast I over heard 2 other guests complaining how cold it was. I was up on business and had no access to wifi which i had requested and payed for. The rooms are very dated and certainly need up dating. The TV was a nice wall mounted flat screen but the picture quality was terrible. If the same attention was spent with the rooms as they have with the food it may be up to the standard of a good 3* hotel.................but at present falls a long way short

1. I received room with window directed straight in to kitchen ventilator outlet, so I hade room full of smell of fish, chips, onion and all other meals just served in hotel's restaurant. Noises of this device and of other kitchen instalations was as well hard "to accept". 2. Seling in bathroom terrible dirty after water flooding upstairs. 3. Hot water tap driping. 4. Very big television instaled to low with jib on the wall in the midle of room, so I hit some times with my shoulder on it walking between wardrobe and bathroom. 5. Main door to building very narrow. 6. No lift at home and acces to higher floors possible only with sheer stairs.

All of the staff there there were very helpful and friendly. The food and service was of a very high standard. Being able to walk a short distance to the beach from the hotel (15 minutes) and then to be able to watch the wildlife there, including the huge colony of seals was an added bonus for us. The location is quite but also handy for Aberdeen centre, only a short drive away.

Good food in the bar, good breakfast, local area lovely with seals just around the corner. A memorable part of our trip around Scotland.

Very obliging staff and excellent food.

All staff were very freindly and helpful.The restaurant and bar areas are very pleasant and well decorated. The food was excellent, particularly breakfast, althought the evening meals are a little extravigantly presented.

The bedrooms are looking 'tired' and althought the bathroom had been 'moderised' with a few tiles and a lick of paint a full remodelling would have paid dividends in the long run.

Quality of the welcome

It's a bit jaded

Staff were all lovely, food was amazing, overall great place to relax and stay