Best Western Ufford Park Hotel  

I think the best thing about ufford park were the staff.No soap in bathroom, only dispensers that could only be reached if standing for shower,3 tissues left I box I bathroom.Towels were hard,tiles in bathroom needed spring clean.When I spoke to duty manageress after I had given myself time to reflect on our stay she told me that I paid basic and that was what we got.Isaid I had paid less in hotels as far as Fiji and back arouned the world but we at least had a bar of soap, she said I should have gone to reception and asked for a bar, she then sais the dispensers should suffice I said that she should go sit in one herself and see how far she could reach.I Live 30 minutes from Ufford Park and was so looking for a small bit of luxury and sadly had none at all.My room was 410 and if I had known it was along corridors and a small flight of stairs I would have asked for a lower room. Mrs g a cook.

Nice firm beds. Very clean rooms. Good-size portions in the bar restaurant. Quiet, for the most part. Attentive staff. Plenty of parking.

Comfortable, staff were very good and the leisure facilities were good In general it was a very pleasant stay, apart from the comments below.

The room was satisfactory apart from the duvet which had human hairs from the previous usere. Also the room ask for was a quiet one but the people nest door were loud and not very considerate by shouting at 1 am in the morning of the Satruday night.

We liked the fact the room was spacious and looked out over the golf course. The swimming pool was fantastic and we did the two mile walk which was great. It is a fabulous location and felt very relaxing.

Our room was a non smoking but it smelled of smoke anyway. The hotel is a little bit down at heel but charming. The breakfast had been sitting around since 7am and so by the time we got there it was pretty horrible. The dining room was quite basic. The overall experience though thanks mainly to the staff was very pleasant. Slightly overpriced bearing in mind the state of the furniture and fixtures and fittings (the curtains in our room were hanging off the rail!)

Spa treatment was lovely would go again! View from the room was lovely too.

Had cigarette ends on the balcony, and its a none smoking room reported it was told they would clear it but never! Room for a superior a bit disappointing for price, quite small and dated.

Location close to Woodbridge as we were attending a wedding with friends Hotel staff were extremely pleasant and helpful

Rooms were too warm as there was no air conditioning and built on one low level meant that the heat was concentrated A long walk with luggage from reception to the allocated rooms with no offer of help to do so

The swimming pool and walking track

Inability to get a mobile signal on the lower ground floor.

Large room and space in the dining room

Room needs a good clean, especially the carpet. Parts of the newspapers delivered to the room were missing. No chance of a lay in because of the noise from the mowing machines.

Location, outlook and facilities. Very comfortable beds.

Didnt think the bathroom was illuminted enough, especially the bathroom mirror for shaving.

Food was good, staff very helpful, spa facilities were good

on arival the room allocated was not acceptable. small and overlooked a roof no window only a door to open on to a dirty small balcony. approached one member of reception who was unhelpful attitude was tough take it or leave it! on approaching a second member of reception she could not have been more helpful and relocated us to a better room.

The scenery, location and facilities.

Only criticism is no water in the rooms

Helpful staff, good menu choice for bar meals during the day and evening.

Breakfast choice was good, but cooked breakfast items were served on a buffet basis. When we went to breakfast at 8.45am, items looked as if they had been there for a long time, and not very appetising.

Facilities and staff very good. Ability to take meals at any time in the bar was a useful bonus. The surroundings and views from the public rooms were very good and well designed.

The shower over the bath was not easy to access with no handles on the bath or any convenient and the bath was very slippery.