The Upper Reaches  

Location of the hotel

Poor staff

We were upgraded to a suite

No bar meals available on Sunday evening

The location, the excellent room and the price. The hotel was at just over half price because of the time of year. The service was excellent, the breakfast was very good the only critique would be the shower was not as powerfull as I would have liked but I am spoiled with a combi boiler and overhead shower rose. We will definitely stay again.

Staff excellent lovely setting More signing coming from the Didcot way. Our room was very clean but needed updating. The fruit salad for breakfast was very poor. The price should not be the deciding factor as far as the fruit juices are concerned. But we would use the hotel again if we where in the area.

Location and breakfast was nice.

For a near town center hotel, the upper reaches is nice, quiet and relaxing. It also has character.

Shower could be a bit more powerful.

Useful re: location and view onto river. Not disturbed by loud guests or party etc. food was well presented, appetising and not overpriced Staff friendly and helpful

Perhaps the accomodation -( we stayed in room 43) was a little dark in decoration - understand the need for net curtains re: privacy

Lived nearby for nearly 30 years used hotel restaurant quite often when a resident. Have used Hotel since leaving for the West Country unless staying with friends. Location superb for me to visit old friends in quite a large surrounding area.

Attending funeral of a dear friend of many years, with my daughter accompanying me. Worst visit ever made - will not stay again - will use the George Hotel in Wallingford - which also have used quite often.....Breakfast (although good) I had to go to the kitchen to ask for milk (or small jug to help myself) - no marmalade or honey - again had to ask for toast - during this time could hear the waiters talking and laughing in kitchen - then the receptionist came in to talk to them - near my table and said she was bored! This at 9.40 A.M. Could go on but will not ... suffice to say will not use hotel again - also realise that the Osborne Hotel is part of the Group - I live virtually next door to the Osborne in Torquay!!

Location by the river is lovely We were a family gathering and the Hotel was very close to wedding venue The staff were helpful and made us very welcome.

Well...the room was small and cluttered with large furniture. Sorry but the dining room was poorly designed..chairs too large and immoveable, tables too small, plates too large, portions of food ...not really large enough..we left the dinner table not really satisfied. Vegetables were undercooked and the broccolli was rock like, Breakfast was ok and well presented. NO Marmalade ..at an English Hotel we asked and a hunt went on for the missing marmalade..2 little portions were found!! Toast was thin. The Hotel is in such a lovely location it needs to be more in keeping with the old town of Abingdon... Sally

Very convenient, good car park, friendly reception. Obliging late bar. Riverside location.

Would have liked access to the outdoor area from room especially as opening windows only small. Should have enquired at reception for the key! Bathroom (no outside windows) extractor fan needs a turbo.

Its position in Abbingdon and its friendly atmosphere.

It felt a little 'tired' in places

The setting with well maintained plants and comfortable seating, The very friendly and helpful staff -- all without exception appeared happy in their workplace and this reflected on the service they provided. I felt I wanted to return in the near future which is unusual for me.

The only think I did not like was the unpleasant smell as I walked up the stairs to my room. My daughter also commented on this. It became a talking point but did not take away from our very pleasant visit.