Vale Resort  

Ease of access to/from m4

Have stayed in the vale many times,like the location the views,cleanliness is of a high standard,staff are very friendly.

Dont really like making negative comments but there were a few things myself and my partner made during our stay.The appearance on some of the staff was quite poor especially in the restaurant didnt look as if theyd brushed their hair quite shabby,not very good first impression when being greeted for your evening meal.Had a lovely experience in the spa but one thing we would suggest is that some kind of door could be put between the lounge area and the water beds area my partner was trying to relax on the beds which is such a relaxing room but couldnt as the ladies in the lounge area were quite noisy,i know you cant stop people chatting but whats the point in having these lovely beds if your cant relax on them.We also had to keep asking staff where things were as they doesnt appear to be any signage eg restaurant spa etc.

The Spa was excellent and not too busy. The hotel was very quiet, and our room (Executive) was lovely with beautiful views. Would definitely return.

Lovely hotel in pleasant surroundings. I would highly recommend

lovely facilities in nice location, excellent service from the friendly staff and good food

Excellent standards of service and the room and facilities were above average. The bed was the best ever! Could not fault much. Staff very helpful. Smart colour schemes, clean, and impressively large. Seemed lots of choice of outlets. Golf nearby was the best and best valued course we have played.

F&B standards not bad but not up to the rest.

Excllent setting. Great facilities. Not too far from Cardiff if you want to shop. A golfer paradise

Gym and pool great

The hotel resturant service was very poor for dinner and at brekfast. we waited 10mins even before being greated and directed to our reserved table- disappointing

The position and the aervice from the staff

Because it was St valentine's weekend we could not book the restaurant at a convenient time for the children.

Excellent location and facilities, food was superb in restaurant.

Relaxed atmosphere and friendly staff added to the benefits of location and facilities.

Its location and, in better weather, access to the golf courses.

We were very disappointed that the restaurant was not open. The grill served what we would describe as "mediocre pub grub".

The Golf Courses. The Quality & Comfort of the rooms.

The price of Drinks. The rather lax service & quality of food in the Golf Club Bar. The small sheet size of the toilet rolls. Not enough signage for car parks.