Vale Resort  

The staff were friendly in all departments, The food is very good and reasonably priced, its in a good location away from the hustle and bustle! Will go back and would recommend to friends and family!

The setting in countryside was beautiful. Great for golfers.the rroms are spacious and beds are comfortable.

The food was terrible, it was unateable! The spas was dirty, massage the worth ever had.

We visited the Vale resort for a relaxing weekend away but due to the amount of youngsters in and around the health club it made our experience quite uncomfortable. There were young teenagers bombing in and out of the pool without any care for other users of the pool. On one occasion one of the youngsters threw a swimming float at his friend and hit a young baby who was with her partents at the pool. The sauna and steem rooms were extreemly busy to the extent that there was a cue at one point to enter the sauna. We feel that considering that there was no reduction in the cost of the stay within the times of the school holidays, nothing was done to set a time table to limit the uncomfort of our experience. It was also a little strange for the childrens facility off the bar area to be open so late in to the evening as there were still toddlers running around the bar area after 10 pm at night. All in all the food was extremly good, the staff were friendly but the experience was hindered by the whole stay

Everything, the location is great.

I think the location is fantastic when travelling from the m$ as is its close proximity to Cardiff for leisure. The staff are always extremely friendly and helpful and the bar off the reception area is very cool in design, we particularly enloy the Vettriano artwork.

I think the standard of food could be greatly improved - we choose not to eat at the hotel

The Golf Courses. The Quality & Comfort of the rooms.

The price of Drinks. The rather lax service & quality of food in the Golf Club Bar. The small sheet size of the toilet rolls. Not enough signage for car parks.

Lovely hotel in pleasant surroundings. I would highly recommend

Excllent setting. Great facilities. Not too far from Cardiff if you want to shop. A golfer paradise

The excellent restaurant.

Have stayed in the vale many times,like the location the views,cleanliness is of a high standard,staff are very friendly.

Dont really like making negative comments but there were a few things myself and my partner made during our stay.The appearance on some of the staff was quite poor especially in the restaurant didnt look as if theyd brushed their hair quite shabby,not very good first impression when being greeted for your evening meal.Had a lovely experience in the spa but one thing we would suggest is that some kind of door could be put between the lounge area and the water beds area my partner was trying to relax on the beds which is such a relaxing room but couldnt as the ladies in the lounge area were quite noisy,i know you cant stop people chatting but whats the point in having these lovely beds if your cant relax on them.We also had to keep asking staff where things were as they doesnt appear to be any signage eg restaurant spa etc.

The Spa was excellent and not too busy. The hotel was very quiet, and our room (Executive) was lovely with beautiful views. Would definitely return.

Relaxed atmosphere and friendly staff added to the benefits of location and facilities.