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Very good,
Score from 28 reviews
“Friendly helpful staff; wonderful food; great location for Ironbridge.”
Patrick,
Amersham
In the stunning Ironbridge Gorge, on the banks of the Severn River, this beautifully preserved Georgian country house offers luxurious accommodations, free Wi-Fi and an award-winning restaurant. Winner of Best Western's Hotel of the Year 2008, the Best Western Valley Hotel is located in the World Heritage Site of Ironbridge. The hotel is set in its own secluded grounds, surrounded by stunning European-award-winning parkland that sweeps down to the banks of the Severn River. The world-famous Ironbridge is less than a 10 minute walk down the river from the hotel. This 3-star country house hotel has 44 individually designed rooms with private bathrooms, some with queen size or four-poster beds and wonderful views. The Chez Maw Restaurant has an excellent reputation and has won 2 Rosette awards for the outstanding preparation of its food and the good quality of the ingredients it uses. Free private parking is available on site. Hotel Rooms: 44, Hotel Chain: Best Western.
GeneralRestaurant, Bar, Newspapers, Grounds, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safe, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Designated Smoking Area ActivitiesPlayground ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Laundry, Dry Cleaning, Breakfast in the Room, Honeymoon Suite, Packed Lunches, Fax/Photocopying
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Total Hotel Score:8
Based on 28 reviews Guest reviews are written by our customers after their stay at Best Western Valley Hotel. |
Score breakdown
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Score filter |
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Gordon
Mature couple
Belper,
United Kingdom
May 9, 2012
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Location central to Ironbridge with several attractions within walking distance. An interesting hotel layout and facilities and friendly staff made for an enjoyable stay.
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9.2 |
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David
Mature couple
Formby,
United Kingdom
April 11, 2012
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We enjoyed a leisurely stay and our room was clean and tidy. The staff were pleasant and welcoming and we enjoyed a first class meal on the evening of our one day stay with a firdt class breakfast the following morning. We did not stay long enough to truly evaluate the hotel but in the short period we were there we were suitably impressed.
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7.9 |
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David
Mature couple
Newton-le-Willows,
United Kingdom
April 7, 2012
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Great location for exploring the fascinating Ironbridge gorge. The iron bridge is a short stroll away along the bank of the River Severn and all the attractions are within an energetic day's walk. Hotel staff were all extremely friendly and helpful and dinner menus varied and prepared to a high standard.
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8.8 |
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Charles
Mature couple
Wrexham,
United Kingdom
March 20, 2012
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Can't fault the hotel. Friendly, helpful, efficient staff. Lovely food. Spotlessly clean rooms. Will recommend to our friends' Thank you for a wonderful short stay.
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10 |
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James
Mature couple
Altrincham,
United Kingdom
March 20, 2012
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Staff were friendly and helpful. The hotel is quite lovely with it's unique tiles, which are part of the areas history. Despite the power station being nearby it was shielded by the trees. The food was great.
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9.2 |
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Patrick
Mature couple
Amersham,
United Kingdom
December 15, 2011
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Friendly helpful staff; wonderful food; great location for Ironbridge. They couldn't find our booking at first, though it didn't matter as there were other rooms available, and they found the booking later.
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9.2 |
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Neil
Mature couple
Sutton Coldfield,
United Kingdom
October 24, 2011
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Good Location, Great Breakfast Could do with some cash investment - needs bringing up to the level of charges - I paid £95 per night - more like £65 hotel . The queen size bed was the worst I have ever had to sleep on -- very hard :o( The Service however was excellent
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7.9 |
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William
Solo traveler
Ealing,
United Kingdom
October 8, 2011
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The reception and bar staff were very helpful. I was there only one night so can say nothing about the other facilities.
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8.8 |
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Malcolm
Mature couple
Milton Keynes,
United Kingdom
August 18, 2011
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Quiet riverside location close to all the attractions of the Ironbridge Gorge area
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8.8 |
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Richard
Mature couple
Nottingham,
United Kingdom
June 11, 2011
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It is well located, comfortable, friendly - and near our family. Good breakfast, too.
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9.6 |
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Christine
Mature couple
Dunstable, Bedfordshire,
United Kingdom
June 5, 2011
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The view from our bedroom window over the gorge with beautiful trees and flowers in the well maintained garden. Excellent breakfasts and service, although coffee was only lukewarm so went on to hot tea!!. (Full English). Loved the history of the hotel - being a Darby home and later the Maws - both great links with the area. The hotel should promote this fact more - we found one display in the stables area but none in the main hotel apart from one photo on our floor. The very helpful receptionist lent us the hotel history reference book on our last day. The extremely creaky floorboards above our room woke us very early every morning and interfered with our late afternoon rest. We were unable to change rooms unless we lost our view. Being seated near the door away from main area for dinner on our first night when the rest of the restaurant was empty apart from one group of 6. We were well dressed in expensive clothes and are mature people. This affected our planned decision to eat dinner (excellent by the way) in the hotel for the next 2 nights so we ate in Ironbridge instead where we were made to feel very welcome at The Maltings.
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6.7 |
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Denise
Mature couple
Worcester Park,Surrey,
United Kingdom
April 17, 2011
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Friendly, helpful and informative reception staff. Good facilities in room. Well cleaned. Comfortable bed. Excellently located for Ironbridge tourism. Smallish room dominated by large bed. Concerned that if there was a fire blocking doorway exit then egress via the small window may not have been possible. Overall pleasant stay tainted by arrogant and unhelpful staff in overpriced and pretentious eatery attached to the hotel.
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7.5 |
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Anonymous
Mature couple
United Kingdom
July 4, 2011
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The relaxed friendly atmoshere. Access to Dale End Park and the river walk. Closeness to historic Ironbridge. The options above do not really cover these aspects. Althogh comfortable the room was a little small
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8.3 |
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Anonymous
Mature couple
United Kingdom
July 12, 2011
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Perfect location for the Iron Bridge Gorge and museums and the hotel staff were very helpful. Food was very good and service in the dining room was exemplary - friendly, polite and quick. Very interesting staying in what was an grand old house, decorated in typical style of the area. Lovely garden. Bedlinen needs updating/improving though it was clean/freshly laundered. No fan in the en-suite.
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9.2 |
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Anonymous
Young couple
United Kingdom
April 4, 2012
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This hotel was used as a wedding venue for a friend which was the sole reasoning for staying here. On arrival the staff proved themselves to be exceptionlly friendly and pleasant. However, disppointment set in when we found our room. Athough I had booked a double room we were allocated a room with a 'queensized' bed, i.e. 2 single beds with a big sheet. There was also a distinct lack of natural light; the only window (small) looked out on to an internal corridor. The bathroom was pleasant enough, although it was nigh on impossibel to get into the shower without smashing the glass 'curtain' against the sink. Dispite this critique of the hotel, in all it was a possitive experience.
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5.4 |
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Anonymous
Solo traveler
United Kingdom
May 16, 2011
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Mostly very good - view out of the room across the roof - not brilliant but was only for one night. Excellent value, location, surrounding country side., although the location of the cooling towers spoilt it a bit. This is only one part of the area and the tourist part of the area and beyond is lovely.
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8.8 |
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Anonymous
Young couple
Netherlands
August 30, 2011
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niet heel kleine kamer, zonder veel daglicht. er werd een buffet voor trouwerij voor onze deur gehouden.. lawaaiig. Wifi werkte meer dan niet dan wel.Slechte prijs/kwaliteitverhouding. door weinig raam te kunnen openen benauwde kamer met "luchtje".
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5.8 |
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Anonymous
Solo traveler
United Kingdom
March 20, 2011
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Quiet riverside location, with friendly efficient service. Restaurant food well above average, but not exceptional. This hotel is good for a relaxing break with easy access to sleepy Ironbridge and local walks. Room size and quality very good. The huge cooling towers of the nearby power station are a slight distraction, however.
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8.8 |
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Anonymous
Mature couple
United Kingdom
March 30, 2011
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The friendliness of the staff. Food was very good
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8.3 |
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Anonymous
Mature couple
United Kingdom
October 24, 2011
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Location is good for Ironbridge museums Restaurant is too structured.
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8.3 |
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Anonymous
Group of friends
United Kingdom
June 11, 2011
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Not a lot - I will never stay there again It has zero mobile phone coverage - rubbish - it should not be allowed to be a hotel
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4.6 |
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Michelle
Mature couple
Coseley,
United Kingdom
September 11, 2011
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There are no comments available for this review
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7.5 |
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Anonymous
Solo traveler
United Kingdom
January 22, 2012
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There are no comments available for this review
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5 |
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Raymond
Mature couple
London,
United Kingdom
April 13, 2012
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There are no comments available for this review
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7.9 |
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Roger
Mature couple
Stockport,
United Kingdom
March 13, 2012
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There are no comments available for this review
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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