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The Vermont Hotel
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7.4
Top
Based on
62
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Andrea
Mature couple
ABERGELE,
United Kingdom
July 9, 2009
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This reviewer provided a score but did not have any comments |
8 |
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Wouter
Mature couple
West Calder,
United Kingdom
July 6, 2009
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The concierge was absolutely fabulous. The room was kind of small, but clean and had everything we needed. It would be nice to have a hot breakfast buffet (i.e. eggs, bacon, sausage). |
9 |
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Ian
Solo traveller
Berwick-upon-Tweed,
United Kingdom
July 1, 2009
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Very central. Staff excellent. Service first class. |
10 |
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Alan
Mature couple
Middlesbrough,
United Kingdom
June 24, 2009
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The staff were very friendly, helpfull and courteous. The restaurant served quality food that was value for money. The view from the restaurant was also good The bar was un- inviting, did not feel like staying for a second drink |
9 |
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Alistair
Mature couple
pateley bridge harrogate,
United Kingdom
June 22, 2009
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This reviewer provided a score but did not have any comments |
7.5 |
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Peter
Solo traveller
Liverpool,
United Kingdom
June 22, 2009
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competitive price; close to the station it suits me; others might find the decore a bit 90s |
8 |
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David
Mature couple
Aughton,
United Kingdom
June 19, 2009
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I found the staff very welcoming particularly the concierge. I had to ring the hotel as I had left something in the room and again the staff were very couteous and helpful. The hotel was central and parking was easy. (the concierge did this for me). I would definitely recommend the Vermont. Well done to all the staff. The room was a bit gloomy and the lighting not very bright. Also, only Only one window opened and only by a few inches. Also, I tried to contact housekeeping to ask for an anti allergy pillow as my husband is allergic to feather pillows, but got no response. Would suggest one pillow be left in the wardrobe to give guests a choice. |
8 |
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Caroline
Mature couple
Maryport, Cumbria,
United Kingdom
June 10, 2009
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Excellent staff, accommodation, and food. |
9.5 |
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Mary
Mature couple
Southam,
United Kingdom
June 1, 2009
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Due to a family reunion we only used the hotel for sleeping and washing! The situation of the hotel was perfect for our 2 day stay in Newcastle and we found it very comfortable. On discovering the mixed nuts and pringles in the room on arrival my immediate thoughts were how welcoming however I then saw the price list and felt rather disappointed! Why not provide the nuts and crisps as complimentary? It would be a really nice gesture in these times of financial hardship!! |
10 |
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Helena
Young couple
leeds,
United Kingdom
May 27, 2009
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easy access to the cities attractions the rooms were disgusting, wallpaper peeling from the walls, stains on the carpets, extremly disappointing for the money we paid to stay |
3.5 |
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Anonymous
Young couple
United Kingdom
May 25, 2009
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Staff were very friendly and helpful. Room was clean and comfortable. Excellent central location |
8.5 |
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Anonymous
With friends
United Kingdom
May 13, 2009
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Friendly staff, nice hotel, great location. Good, fresh breakfast - even after tiping up 2 mins before it closed.Stayed on 11th floor which had fantastic views of the river, bridges and Baltic. |
10 |
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Janet
Young couple
WIRRAL,
United Kingdom
May 6, 2009
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the hotel room seemed quite basic but clean. It is ideally situated for city centre attractions Could have provided more sachets of coffee and tea. Quite stingy and had to ask for some milk, |
5.5 |
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Anonymous
Solo traveller
United Kingdom
April 8, 2009
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Excellent staff |
6.5 |
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Roy
Mature couple
Carryduff,
United Kingdom
April 8, 2009
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Staff were first class. General ambience of bars and reception areas very good. Good location for Newcastle city centre. Room average could do with decoration. Cooked breakfast average at best. |
8.5 |
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Fiona
Mature couple
scotland,
United Kingdom
April 1, 2009
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closeness to amenities,good to get to no,found the hotel excellent for all needs |
9.5 |
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Anonymous
Mature couple
United Kingdom
March 23, 2009
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Free valet parking, central position. |
8 |
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Amanda
Young couple
Oslo,
Norway
March 23, 2009
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The staff were excellent and the hotel was perfectly situated right in the centre of town but managing to be in a quiet area. The hotel is slighty dated. |
7 |
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Elizabeth
Mature couple
Co. Waterford,
Ireland
March 23, 2009
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The Concierges were excellent. The location was excellent. Lovely hotel. Extremely slow service. Staff were few and far between with limited English. On arrival we were missing teacuos in our room which they promised to send up. They never arrived. On our first night we ordered barfood which took about 40 minutes to arrive and was cold when we got it. The next night we ordered Baileys coffees for a nightcap. Another 40 minutes and again cold. Service was not good. |
6 |
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Claire
Young couple
darlington,
United Kingdom
March 11, 2009
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During our stay we ended up getting stuck in the hotel lift for half an hour and missed our dinner reservations. At the time we were quite distressed about it but did not have time to complain as we were meeting friends. We were not asked about our stay when we checked out and i felt awkward complaining at this point. Also our room was very cold even though the heating was at maximum. |
6 |
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Hilary
Mature couple
chesterfield,
United Kingdom
March 10, 2009
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location and view |
10 |
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Anonymous
Mature couple
United Kingdom
March 6, 2009
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Central location, friendly staff, value for money Rooms slightly shabby (wallpapering poor, out dated) Area around hotel in need of cleaning up, debris from pubs all over, broken glass, food and worse. Breakfast dried out |
6.5 |
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Anonymous
Young couple
United Kingdom
March 3, 2009
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Convenient location in nice quiet area really close to the center and amenities. Very close to the train station and the river bank. The room was clean but the bed sheets and duvet could have been cleaner. Also the railway runs very close to the hotel and the room we were given in the first place was facing them and was like 8 meters away from it. Overall, good hotel though. |
6.5 |
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Lynne
With friends
Peterlee,
United Kingdom
February 24, 2009
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This reviewer provided a score but did not have any comments |
10 |
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Anonymous
Group
United Kingdom
February 24, 2009
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The hotel was very convenient for the centre and in a nice location with free car parking. I think the hotel is a little tired and with minimum effort could be improved a lot. Reception area is poor |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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