The Vermont Hotel  

A very nice clean hotel with effecient, friendly staff. Can't really comment on anything else as I arrived, went out drinking on the Toon and woke up naked next to a fat girl. But the hotel was nice.

I like room in hotel.a lot of space.

Location is unbeatable. All my business partners are within walking distance. Also for the evening, hotel is right at quay side, Newcastle's nightlife with plenty of very good restaurnant, vibrant nightlife and entertainment. Free parking right outside the hotel is brilliant.

The decor is old, dimm, rimm and very tired. Carpet in my room was heavily stained. And the place has seen better days. Undefinable wall paper colour, stained from age. Dimm lightbulbs in corridors and rooms add to the dark and depressing atmosphere. My room had an unpleasant, stale smell from dirty curtains and carpet. Staff in urgent need of customer training. No airconditioning, and windows can only be opened a small strip. Hotel in desperate need of some tlc and a face lift.

The cost of the 2 rooms I booked was very good.

There was not a great deal to like, We were told we could get into our rooms at 2.00pm but arrived early so I asked if we could possibly get in earlier and was told no,we were in Newcastle to see a football match Newcastle's last home game of the season, I was told to come back after the football and our rooms would be ready.We arrived back at the hotel at around 5.00pm only to be told there were no rooms ready and could we wait a few minutes whilst this was sorted out.It took around another 45 minutes before we got our rooms.The hotel had not provided a sofa bed as requested when I made my booking although this was remedied,The plumbing in the bathroom was very bad and in fact I repaired a leaking pipe under the sink and also had to plunge the bath because the water was not going away.Overall the hotel is in need of total updating the decor is dated and drab and there were leaks in communal areas of the hotel.The bed in our room was very uncomfortable and there was not enough tea, coffee,milk, or cups in our children's room.

1. Location/Convenience - I was visiting friends in Newcastle and was able to reach all the facilities I wanted without using my car after the journey from home. 2. Parking - I was able to leave the car immediately outside the hotel and had it been necessary hotel staff would have parked it for me. 3. Overall Service - All very calm and efficient and no unnecessary delays.

Close to town , the price, grand outside,

Rooms need updating, huge lack of comunication though web site I booked up with to hotel though, not good from that respect,

Excellent location, carpark facilities, Unfussed friendly & efficient staff. Due to shortness of stay was unfortunately able to take advantage of impressive facilities. Especially liked the peaceful noise free environment(Sign of age methinks)

it's in a great location . friendly professional staff.

Location & External appearance

Dull dark dated rooms & coridors - crt Portable TVs (very poor)

Location and on site parking.

Not enough staff to serve in the bar. Unable to check in on time. Bedding had make up on it.

very good price vs quality deal ( booked special rate not overcheap but competitive with other hotels in town ), nice location, asked for a room with nice view and got it. Very quiet.

only minor things otherwise it would have been perfect

Booked the Vermont for the night of work's Christmas party, as it was being held there so was very convenient

The hotel feels generally a bit 'tired' and is in need of a bit of a refurb. The drinks and mini bar were very expensive

Location

It took over 1 hour to get breakfast, the restaurant was not very busy just not very well organised. the breakfast was good when it came.