The Vermont Hotel  

Excellent service from the staff, very helpful, nice room, good value for money

very good price vs quality deal ( booked special rate not overcheap but competitive with other hotels in town ), nice location, asked for a room with nice view and got it. Very quiet.

only minor things otherwise it would have been perfect

Booked the Vermont for the night of work's Christmas party, as it was being held there so was very convenient

The hotel feels generally a bit 'tired' and is in need of a bit of a refurb. The drinks and mini bar were very expensive

Location

It took over 1 hour to get breakfast, the restaurant was not very busy just not very well organised. the breakfast was good when it came.

Good location clean parking excellent

It felt very welcoming warm and cosy. My daughter and I booked the trip to do some Christmas shopping. The staff were were helpful and courtious througout. Our car was parked for us - the food was delicious - dinner exceptional for the couples deal. All in all a place to relax in after a days shopping.

The rooms seem rather overfurnished. - otherwise no complaints

The room was not up to tech standards. The tv remote did not work properly and the tv was very small and hard to see above the bed.

I enjoyed my night the only thing I didn't like was when. I walked in my room was a strong smell of sweaty bed covers it was awfull I had to take it off the bed it's not the cheapest of hotels and I think it's really not a nice welcome to your room

Growing up in Newcastle I was aware of the Vermont but had never stayed there. I was pretty disappointed at how tatty and dated it was. The Malmaison and the Copthorne have basically surged past it in the Tyneside luxury hotel market. I would encourage management to consider a refurb

Location

Dated for the price (and we apparently got it half-price from Booking.com)

Excellent location very close to city centre and quayside.

We stayed here not long after it first opened and this is the first time we've been back at least 12+ years later the hotel looks very tired indeed. Very disappointing really as it wasn't a cheap stay.

We were completely taken care of our entire trip. This started upon arrival with an upgrade to a Junior Suite, moving onto opening up the bar during the day to cater for mine and my family needs, with excellent service throughout the weekend. The room was extremely spacious and clean with a particularly comfortable bed. Another very welcome addition was the quiteness through the night. Being from the region and knowing the nightlife in Newcastle this was a unexpected bouns! Hotel was also in a great location for exploring the city and further afield in the North East. I would recommend this hotel above any other in Newcastle for a long weekend or city break.