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Score from 32 reviews Exceptional 9.6/10

Newest reviews for Victoria Hotel

  • Richard
      United Kingdom
    August 29, 2014

    very friendly and helpful staff

    probably not for a business traveller :-)

    7.9

  • Janet
      United Kingdom
    August 25, 2014

    Food and staff very good, location excellent with amenities outside the door! Indoor and outdoor pools, full indoor bowls centre and falconry in the gardens.

    entertainment needs improving a little but good effort.

    9.6

  • David
      United Kingdom
    August 24, 2014

    Excellent 25 metre indoor warm swimming pool. The restaurant staff were excellent, very attentive and smartly dressed. Lots to do. Cater for all ages. e.g. All forms of dancing, 10 pin bowling, snooker, evening entertainment. Close to the town. Food was good. Plenty of TC channels if you wanted to stay in the room. Room kept clean and tidy - with coffee, tea and biscuits refilled every day. Our first time but will certainly go again.

    The family room had only a view of the roof of either the dining room or conservatory so you could not see what the weather was like. Room itself was very clean and tidy but needs some updating.

    7.9

  • Pauline
      United Kingdom
    August 19, 2014

    I liked almost everything about this lovely hotel, so much going on, lovely lounges for relaxing, beautiful inside pool and lovely outside pool with comfortable beds. Ballrooms with proper wooden floors and beautiful surroundings, room just right with easy to use shower, plenty of mirrors, great lighting in bathroom for make-up etc. staff very friendly, couldn't do enough for us, just perfect.

    We didn't like the fact the safe was on the floor, very difficult to get at, would be better placed on a shelf, had to get on hands and knees to operate it. Didn't like that the tables were so close together in the restaurant at breakfast time, would have liked more privacy.

    9.2

  • Taskin
      United Kingdom
    August 19, 2014

    Pools are very good if you have young kids

    The food was not up to standard and breakfast was not very hot on both days

    7.9

  • Christine
      United Kingdom
    August 11, 2014

    Indoor swimming pools, bowls green and Aztec centre.

    Nothing springs to mind we would definiately use this hotel again.

    8.8

  • Anonymous
      United Kingdom
    August 10, 2014

    seaview room..cleanliness..relaxed atmosphere

    nothing

    8.3

  • Ian
      United Kingdom
    August 10, 2014

    Value for money, lots for the family to do in the hotel and the area. Hotel lots of places to eat and drink.

    Did not like being near the fire exit, where the smokers would go, as the door kept banging during the night and early hours of the morning disturbing our sleep.

    8.8

  • Laurie
      United Kingdom
    August 8, 2014

    loved the staff and the facilities were brilliant! Loads to do to suit each person

    10

  • Antonio
      United Kingdom
    August 8, 2014

    Good location. Spacious rooms.

    Not much to say

    7.5

  • Louise
      United Kingdom
    August 5, 2014

    Being in Torquay

    Unclean bedroom on arrival ,dirty used towels ,pubs in used soap,someone else's clothes in wardrobe,uncomfortable bed,steam room smelt of sweaty socks ,no toilet roll in changing room for 16 hrs allowing child to be sick in pool and not clearing or cleaning pool and not replying to complaint and email to hotel shocking!!

    3.3

  • Bronia
      United Kingdom
    August 5, 2014

    Excellent staff - very helpful and efficient. Lots to do - the dancing was a bonus. Close to the seafront.

    Restaurant closes at 8pm. Car parking was tight. Some bits of the hotel need redecorating/new carpets.

    9.2

  • Anonymous
      United Kingdom
    August 5, 2014

    Location

    Couldn't find my way around and staff were not helpful. Hotel was noisy until late.

    4.6

  • James
      United Kingdom
    August 4, 2014

    everything !!!! staff fantastic

    10

  • Nigel
      United Kingdom
    August 3, 2014

    Large bedroom, close to centre.

    Beds rock hard son slept on floor after first night, could do with abit of updating.

    6.7

  • Anonymous
      United Kingdom
    August 3, 2014

    a spacious and comfortable friendly hotel in a good central position for everything

    It is perched half way up a hill but torquay is a very hilly place. My room was a bit noisy because it was where they delivered and emptied the bins every morning

    9.6

  • Anonymous
      United Kingdom
    August 1, 2014

    clean and spacious room, friendly staff, excellent facilities.

    room adjacent to noisy corridor

    9.5

  • Anonymous
      United Kingdom
    July 31, 2014

    Location, Friendly Staff at reception and Staff serving breakfast. Swimming pool.

    Mattresses are old and room can be too hot to sleep at night during the the summer.

    5

  • Tracey
      United Kingdom
    July 30, 2014

    Facilities, pool etc. great entertainment for children. Staff were very helpful. Couldn't fault them for helpfulness.

    Stayed in 3 rooms as moved from first room due to lift noise. Some rooms needed updating. Very hot so ok if not really warm outside. Didn't get told what to do at breakfast so felt a bit lost. One sarcastic comment about my daughter not wearing shoes, I agreed and had her shoes with me but its not a four star establishment!

    7.9

  • Anonymous
      United Kingdom
    July 26, 2014

    The restaurant staff couldn't speak English!

    7.1

  • Emily
      United Kingdom
    July 24, 2014

    Facilities for the children, indoor outdoor pool and games area.

    Not very well signed inside and few toilets.

    7.1

  • Alexandra
      United Kingdom
    July 16, 2014

    Indoor Pool

    10

  • David
      United Kingdom
    July 15, 2014

    Spa and food

    Room too hot no fan or aircon

    8.8

  • Leslie
      United Kingdom
    July 15, 2014

    The facilities & the breakfast was the best you could expect anywhere

    Nothing to dislike

    7.9

  • Steve
      Hong Kong
    July 15, 2014

    The hotel is close to central amenities. The apartments are spacious and the hotel has a number of amenities good for families.

    Our apartment was on the ground floor and had limited natural lighting. Decor could do with a much more homely/cozy touch.

    7.1

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