Victorian House  

very comfortable, helpful staff and superb location.

the water tap was separate taps. one for cold and one for hot ,the thing that i really found inconvinient. but it's really a nausiance.

Great service good value for money free wifi all round good hote

Really this hotel b/b was a very good hotel in every respect including menu of breakfast. I will recommend all my friends and colleagues for this hotel and charge for a single night was also nominal.

The location of the hotel is not easy access because its one way traffic for the hotel.

The room Is clean

No hungers to put your clothes . The stairs needs painting and change the carpet. The entrance should be painted and big leveled the name of the hotel should be put in front of the hotel.

First room we got smelled of fresh paint, the second one was dirty as hell. Beds were uncomfortable. Food wasn't good. Just wanted to get out of there as soon as possible.

Room number 14, very nice, large and light.

Number 36 at rear was very small and dark, moved to number 14 at front. Breakfast times very limited, quality not good.

Close to city center.

Lots of stairs up to hotel as well as in the hotel.

The location is superb, Pubs and restaurants nearby. decent Breakfast and very friendly staff. Clean and spacious rooms.

Nice old building and everything in very close proximity. Right next to lots of bars, cafes, shops and within short walking distance of transport links. Just within a stones throw of the art college too. Perfect location.

The room was spacious, and the beds very comfortable. Excellent location, and the staff were very friendly and helpful. Despite shortcomings, I would most probably stay again.

The room could do with redecorating - a little shabby round the edges! Windows didn't open - as it was unusually warm the room was rather stuffy. The bathroom is very tiny.

The rooms were okay but a bit compact. Breakfast was nice

We were on the third floor and there was no lift. Lack of toiletries in the shower room and it had black mould on it. Also never had a saucer of teaspoon beside the tea coffee etc.

location

:-(

location, hotel exterior and architecture, value for money.

hotel needs an interior facelift and some attention to detail in bathrooms.

Helpful and friendly desk staff.

Option of evening meal would have been nice!

room was spacious, clean, was front room so windows with lots of light coming in. didn't do breakfast ill explain why in don't like section. female check in staff were friendly enough.

we were not told on check in that we had to put the key at reception when going out. a guy who i had never seen before stopped us on way out to dinner and said' oh are you going out please leave your key'. we thought he meant we were leaving. we went out to the shops later and came back and the same guy came running at the dorr and said abruptly ' what room you in' 'you have came in and out 4/5 times and not left your key'. next time advise customers that you have to put your key back when leaving, there wasn't even any posters telling you so. also don't be so abrupt to the customers. we did not come in and out 4 or 5 times, it was once. what business is it of your how much we come in and out anyway.

I had a very pleasant stay. the room was very good and the food was above average. keep up the great work. Ray

The location is great. Absolute central, in walking distance to most places I needed to visit. This is all I can say in favor - the rest is...

1. The receptionist asked for full payment for the whole stay at arrival (not an advance, not deposit - the full amount) before I could even see the room. 2. Which later made total sense, as a very awful smell greeted me entering the bedroom. It literally felt like sleeping on top of a sewer. Woke up to bad dreams several times. 3. It took the staff two days to fix the problem. Not really solving it: they basically filled the room with some very strong artificial odor and cleaning stuff. With the window wide open I tried to survive the three nights disturbed by the foul smell first then the "nice" odor. 4. When I, eventually, moved out two days prior to the planned check-out, the staff insisted no refund was possible. "Ask booking.com, if you wish" - was their response. Now I may be tempted to accept that via booking.com I got a nice package-price but this really isn't a very user-friendly and welcoming attitude. And they seemed absolutely ready and prepared to shake off the complaints without dealing with it... (The breakfast wasn't great either. Rich, true, but tasteless. All pre-prepared supermarket stuff heated up)

Really friendly staff, good location, good price

It was warm and plenty of hot water and convenient to City Centre

The room had an air of neglect. On arrival the en-suite door was shut and the inside smelt very unpleasant The curtains were hanging off. The sheathing of the shower piping was very dirty and partly missing. The mirror light in en-suite did not work nor did the desk light.

excsellent value for money, Good Central Location. Set in a quiet street but near to restaurants, pubs etc.as well as shopping , banks.

Excellent location and cheap parking

Close to facilities

Was rather basic

I came to the hotel for a sports event.it was booked st short notice.the staff were friendly.I have stayed in hotels next to the victoria hotel and I must say the breakfast was the best

The room was generally clean but there were some minor issues.I noticed on the bathroom floor there were hairs.

very comfortable and clean

Friendly staff, and good location. On a quiet street just back from one of the main shopping streets. Up a hill so for some this won't be ideal. Rooms are small and simple, all you need for a couple of nights in the city. I left too early for the main breakfast each day, but even at 5am there were staff at reception (24hrs) and a simple selection of breakfast foods available.

Can't really fault the place.