De Vere VILLAGE Newcastle - Hotel & Leisure Club  

I made the bookingfor my cousin. He really found the hotel was way above the average for a 3 star hotel. He was impressed with the facilities. Teh reception staff were extremely helpful and knowledgeable about availabiolity fo services outside of the hotel as well as internally. Breakfast apparently is very good.

Good size room which was clean, tidy and comfortable. Good location for coast / countryside

Recently refurbished, all the usual excellent facilities of a village hotel,

There should be some discount on buying a bottle of wine as opposed to paying by the glass,

Swimning pool was not crowded and of good size

The cooked breakfast could have been a bit warmer

I really enjoyed the pool and sauna facilities

The room could of been a little more clean as there was alot of dust and didnt look like the room had been hoovered from previous guests

A comfortable, clean room with everything needed for a short break. The staff were very kind and helpful, nice to see people smiling at work. Delicious breakfast- could not fault the hotel in any way Excellent.

Be aware it is out of Newcastle it cost approx £14 each way into Newcastle not bad if 4 sharing but makes the hotel not as cheap.

excellent facilities no need to even leave the hotel.Fantastic breakfast fresh no matter how busy or what time you ate.

only one thing wrong, only one coffee machine which when busy the que was too long!!

i like the swimming facility

i didn't like the bogey on my towel and i didn't like the pricing in the restaurant or portion sizes

The room was big and the bed comfortable

There was no bin in the room. Out of three days our newspapers were not delivered on two days we informed reception and yet we were expected to pay for them. The breakfast 'restaurant' was more like a down market holiday camp. No weetabix, poorly cooked breakfasts, hot water urn leaked boiling water all over foot, fresh fruit was not fresh. The included dinner on the first night was from a 'special' menu and additions had to be paid for. We have stayed at de vere village hotels on many (over 10) occassions and this hotel twice before and it has gone down market significantly in terms of its offer and the clients. We will not be stopping again. The receptionists were very pleasant but completely clueless.

It is a very welcoming hotel, staff are excellent especially in the Buca restaurant.

I asked by email if I could bring my dog, but did not receive a reply so had to ask a friend to "dog sit" for me, which was a shame.

The location provides access to all areas - we visited the Barbour Factory & collected an item from Middlesborough - using excellent roads without the major traffic congestion associated with towns the size of Newcastle. The Reception staff were pleasant & helpfull. The Food was excellent and served in interesting surroundings.

The way that able bodied people parked their cars in the area designated "disabled parking" and got out carrying their bags for the gym was irritating. There was no space left for leasure in the swimming pool - all of it was laned off for serious swimming. For this reason & the fact that I found no play area(s) for small children I would not stay there with my grandchildren.

We travel frequently and have stayed at other Village hotels aroung the country. Beds were terribly uncomfortable, children did not sleep in the pull out bed - we had an important event the following day and no one was able to sleep. The restaurant food was very expensive and was no better than pub food. Very disappointing - we will not stay again.

The staff were very helpfull and pleasant

Noisy at night