Village Urban Resort Manchester Hyde  

Friendly staff Great Breakfast

No net curtain fitted. TV no freeview & reception. Heat off but room HOT couldn't open window due to noise from A/C units. Lots of slamming doors and shouting through to after 01:30. Would only stay if part of the noisy brigade or don't need much sleep. Sat Nav cannot find postcode.

Breakfast Pool was excellant

No toiletries, not even a bar of soap. Mould in bathroom. Would not take daily mail token because they charge £1.50. Will send in complaint with photograph of mould in bathroom.

staff were very friendly and very helpful food was very good and good value for money

pillows smelled of smoke from previous customer side dishes in resturaunt all served in soup bowls i.e baked potato,branston pickle served in gravy jug instead of say a ramekin bowl would have made presentation of food so much better

very convient

poor parking for guest suggest allocated spaces for people stopping

Rooms were clean and comfortable

Needed air vent in the bathroom. Rooms were very warm

The food and was great value for money and both the staff and entertainment were excellant.

Nothing much

Rooms not ready. Too crowded with noisy non-residents

my experience at the village is to say poor,i booked a room for our wedding night,the room considering it was supposed to be a suite was rather shabby,the head board full of dust the bed sheets marked,something i didnt expect from the reknown devere chain,as you could imagine wed been up from 5.30 am so getting to our room at turned 11pm we were shattered, so i reported it to the reception desk on check out the receptionist said she would report the matter at the house meeting and someone would get intouch with me but no one has,considering it was our wedding night and i just wanted everything to be perfect it certainly wasnt.our stay at the village hyde was not good at all

Spa not working, which was main reason for choosing this hotel

The hotel was clean, comfortable and had good facilities. Value for money. Staff friendly and helpful. Although the location is in an urban area of Hyde it was ideal for what we needed.

Nothing.

very nice & staff were excellent

too far away from anywhere

Nothing really the restaurant wasn't bad

Superior room very poor. Decor was tired "living area" was a joke. No toiletries provided. The tribute nights were very badly organised and the staff couldnt even get our newspaper order right.

Pool

change of room quietness of room good breakfast good atmosphere in bar good parking

disgusted with room given had a terrible smell of smoke !! could do with make over in areas

The pool was excellent, a good length in which to swim laps, good changing facilities with very friendly staff and the gym was very well equipped. These facilities enhanced our stay. Good location, direct train to Manchester 8 minutes walk, and a direct train to Glossop 22 minutes walk.

Residential location meant that the Victory pub and the Verve grill were the only two very close locations to eat and drink, howbver the choice and quality in both is good if a little pricey, but the Victory pub offered discounts if eating early.

Location. Reasonable food.

Impersonal

All of the stay, very lively hotel with lots to do.

I liked it all

The leisure facilities were extensive

Decor of the room was looking tired. The fact that the leisure club is open to the public meant that the pool and gym are over crowded

Very clean warm hotel with very helpful friendly staff

near to where I wanted to be and reasonably priced. Room clean and warm.

room too far away from lift/entrance. . a long walk. Breakfast not good. Eggs either rock hard or raw! Plenty to eat but not appetising.We are used to better but we pay a high price so we had a fair visit to Hyde.

Clean room

The coffee at breakfast was very poor!

Friendly staff. Good sized pool. Relaxed and friendly atmosphere in restaurant (eps with children). Good sized bedroom.

Noisy room (next to heating system). Bed uncomfortable. Poor choice of kids drinks in restaurant (no fresh apple/orange juice etc)

Staff helpful and friendly. Swimming pool good.Evening meal good value. Breakfasts good. Easy access onto the Internet. Really convenient for rail station. (Please don't pass on my e-mail address to a third party; I don't want a deluge of promotional garbage.)

Seeing food eg pizza crusts and other litter in the corridors Sunday morning. Car parking was a bit tight.

Great value and user friendly,staff excellent and facilities second to none :o)

Staff were rude and uninterested, bar staff collected my glass whilst there was still beer in it, when I pointed this out to him he simply dropped it back on the table.. I suggested he could take it away as he had now had his fingers inside the glass, no apologies or even eye contact! Also main dining area not open on Sunday nights.