Village Hotel & Leisure Club Hull

The price for a weekend rate was expensive i can get cheaper rates mostly in the week when i am away first time i have used that chain of hotels

The pool facilities were great and it was very clean everywhere you looked.

I found the staff (particularly the reception and bar) unfriendly. I can't remember one of them smiling at us. I also found that the bar is not a good area for eating with two young children. There seemed to be a function on so I asked for our meals to be taken up to our room, which I then got charged a room service tariff for.

People very friendly and helpful. I left my coat in wardrobe and housekeeping manager returned it by post asap. Many Thanks for lovely stay and brilliant after service too!

The use of the pool

On the Friday night, three of us ate in the bar. As we didn't have much time we ordered burgers and chips, these were cold and to salty and we had no time to wait for a reorder. But breakfast was great.

The breakfast

The receptionist very unhelpful and sulky

Value for money and choice of facilities.

Food menu was a little limited - too much meat and not enough fish. Lamb was not available due to a kitchen error. Not really many vegetarian options.

good in all areas-food,room ,facilities good for my business purposes

Free Leisure club access, including the access for the kids into the swiming pool area at designated times as thgis gave the family something to do whilst I attended my 2 day training conference.

Very good facilities - The room was well laid out and comfortable.

On the Friday we were woken at 6.30 am by very load music (like a boom Box)which was coming form the aerobics class in the liesure facilities. Given that we were on the 3rd floor I was suprised that you could hear it. I rang the reception who kindly said that she would get the liesure manager to turn down the volume. We realised that the soound was coming from the aair vents on the roof right opposite our room. I was assured that the aerobics class would not be starting until 9am on the Saturday or Sunday morning. Yipee does that make it right?

The room was extremely clean with a great view of the Humber bridge. The restaurant was excellent and good value

The swimming complex was brilliant. The layout of facilities and general arrangement was excellent, together with the freshness of public areas and comfort of rooms made it a hotel I would recommend

The noise generated by unsociable guests in the early hours of Sunday morning. The hotel did apologise and compensated us for this.

Everyone was very helpful and made to feel at home, and excellent food as my wife is diabetic she had plenty of choice.

I used the gym facilites which was included i the price of the stay.

The breakfast did not have much selection, I have stayed at Newcastle and the variety of breakfast was far superior.