De Vere VILLAGE Manchester Cheadle - Hotel & Leisure Club  

Friendly helpful staff

Original room booked as a family room. When we arrived the room was occupied by someone else! We took a non family room instead as we no longer needed the extra beds. The hotel did refund me the difference in cost but not until I asked the following morning. It was not offered which I was disappointed about. Room was of low standard for the price paid. Had been decorated but detail is poor. Overpainted doors, loose door handles , ours came off. Also had to wait 20 minutes for a table for breakfast as the room is too small for all the guests. But they do have room for a Starbucks next to the breakfast area? Generally ok if you need just overnight accommodation but would not recommend for any more than that.

We like the hotel because it is family friendly. Your staff are friendly and welcoming.

We ate in the hotel only on one occasion. I was extremely disappointed with the food. We had the special on the curry night. The meal basically tasted like a tin of tomato soup poured over some chicken. The platter of nan and onion bajis that accompanied it was okay but the rest was really bad. We are Irish and it is not our custom to complain so we ate as much as we could and just didnt eat there anymore. We also had friends and family that we were visiting and we went else where to eat on the other occasions.

We have stayed at a no of village hotels in the past &always found the staff/facilities very good

The price of drinks from the bar!!!!!!!!!!!!!!!!!!!!

The gym

the breakfast was a bit lacking in choice

I liked the location great for families, very relaxed and the facilities are excellent including large tv in each room, pool, spa jacuzzi and gym coffee shop and food available in the large bar throughout the day

I didnt like the waiting times for food ordered in the large bar or that as a paying guest in a group of 15 staying at the hotel we returned to the big bar to order a meal each and beverages as there was w football match on the tv the bar was very busy and open to passing trade, when I enquiered about table and seating I was told they are all taken wait for the match to end when the bar would clear, my group had to sit in the conservatory on one settee, two chairs a windowsill others had to stand as the match was not even at half time it was a long wait both for seating and food and when it arrived the food was cold. The breakfast service wasnt much better having to repeatedly ask for pot of tea and cutlery, while staff were nice it all felt a bit conveyor belt. The beds were pure comfort but the lighting is very poor and the feature wall is almost black I frlt like it was permanetly a dark evening not great for women who like light when getting ready for an evening out

Easy parking and check-in. Room good size, comfotable bed. Good traditional English breakfast, easy check out.

This was a business trip so all my needs were catered for. The staff were friendly and helpful. The food was nice. The hotel amenities were good too.

I was given a 'disability' room - as I'm 6' tall, the sink came to my knees! As it was still classes as 'Christmas holiday' time, they didn't serve breakfast until 8am for the week which meant I had to skip it every day, despite it being included in the price.

Modern, good location, family friendly, value for money, great staff

Good value for money close to Traford Centre if I was returning to Manchester I would stay at De Vere again.

Was not happy with Bar prices was charged 3 prices for the same drink found it to be expensive.

Food was good. Facilities good.

The double room was too small. It was very hot in the room. The bathroom was shabby.

Nice layout of dining area & good facilities & good location for Cheadle Hulme

Two extra pillows instead of one in the bedroom could have improved the luxury stay.

Are stay during Christmas was ok

Not keen on your policy of paying before we stay, also the bar credit poilicy you have. Hotels where we have stayed before get paid when we leave, and we can put drinks on our room bill without out a credit limit, but this is your policy.

Excellent service and rooms were exceptional