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Village Urban Resort Birmingham Dudley
Castlegate Park, Birmingham Rd, Dudley, Dudley, DY1 4TB – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 28 at 6:42 PM from the United Kingdom.
6 Reasons to Choose Village Urban Resort Birmingham Dudley
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8 properties in Dudley
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244 verified reviews
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Village Urban Resort Birmingham Dudley's staff speak: English
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Racquetball, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge in a crib.
Free! Up to two children under 12 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Village Urban Resort Birmingham Dudley accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Pets can be accommodated for a charge of GBP 15 per pet.
During the festive period there will be limited dining available at the hotel due to private functions and we strongly recommend that you contact the hotel before arrival for more information. Contact details can be found on the booking confirmation.
Children’s swimming times apply. Please contact the Leisure Club for further information.
Please indicate the number of extra beds and baby cots needed when booking a family room.
Guests can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Up to two children under 12 years stay free of charge when using existing beds and applies to Family rooms only.
Based on 244 reviews
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Room and facilities were excellent. Breakfast was tasty and plentiful with a nice selection including childrens section. But for one waitress who was extremely rude, all staff were friendly, cooperative and accommodating. Wifi was brilliant. Room had everything we needed including a fan which was fab.
We enjoyed our stay and were pleased to see some staff use sign language to communicate with deaf which is important.
Nothing that we dislike - we are completely satisfied.
Was made to feel very welcome on arrival great customer service great location as there was a cinema and food restaurants throwing distance from the hotel will definitely be going bk
There wasn't anything I didn't like but I suppose if I have to say something maybe have more tea and sugar in the rooms
Reception staff outstanding
Bit chaotic at breakfast
Reported phone in room not working nothing was done about it. Ordered food in bar but was told to go back to reception to register card which should have been done on arrival. Nice girls behind reception but hotel has a run down feeling to it.
location for business meetings
overly hot and stuffy in the rooms bathroom in standard rooms was tatty wi-fi was very poor
rooms ok and a bit dark corridors need painting ,breakfast excellent, but evening meal very poor
Breakfast very good..bed comfy
Noise from kitchen fans, lorry noise from nearby factory, room furniture heat marked, tiles in bathroom need attention ...wall and floor tiles,
LOCATION, BRECKFAST, LIGHTBULB IN ROOM CHANGED VERY FAST.
DOWNSTAIRS BAR COULD BE CLEANER.
bar prices especially bottled cider
Comfortable and clean hotel with a modern decor, superb spa and gym. The staff are very nice. I also liked the spacious outdoor parking and the coffee shop with an outdoor terrace.
There wasn't a second key available for our room.
Free wifi Friendly staff Bar food
Booked a table in restaurant which was also for a 1year old. It was great a high chair was there waiting but no offer of a children's menu. We ordered him garlic flat bread which was huge (& undercooked) only to find the kids on the next table did have a children's meal. Starter of deep fried Brie was also cold. The decor is quite dark & bathroom could do with updating.
Great facilities, good food and great choice, great room with good extras.
For a Saturday evening the bar closed very early, there were plenty of people still around and we were told by other hotel staff that the staff behind the bar pleased themselves when they closed, this was the only real negative during our stay.
location, bar, gym, pool everything really.
The leisure facilities were excellent and the bar area did good food and a relaxed atmosphere
The bathroom needed some tlc
if you had any complaints about Anything that wasn't quite right all the staff were more than happy to put it right for you immediately. Breakfast was superb, swimming pool was great, as i have problems getting in and out of swimming pools this pool was great as it had a rail and gradual steps so it was easy for me to get in and out.
The first room I was given was much to hot, although a fan was provided it was much to noisy so was unable to sleep, there was also a constant noise like a engine outside, but it was soon sorted for me/
Comfort in the room bed was lovely
Grime in corner of the shower enclosure, inadequate seating on the terrace at evening no mirror near plug point for my partner to do her hair !
The food was poor The breakfast was poor chaos the seats were dirty in the restaurant The tiles in the bathroom were all racked the carpet was dirty i would say a 2 star hotel designation would be about right Instead of staying for breakfast on day 2, i went out and paid for it locally
All of it to be honest lovely room.
Nothing but would have liked to have breakfast included.
Friendly staff, clean room
Was far too hot in the bedroom, twin room slightly small
No air condition in the rooms in this hotel
Having a range of facilities on site was super Staff were very friendly We appreciated the easy parking
Décor a bit dark Headboard hard - needed more cushions / pillows The lift had a broken button
Receptionist was very friendly and welcoming
Big red stain on bedroom carpet next to bed looked like red wine spillage. Cooked breakfast the bacon was only warm and the sausages did not look cooked.
The staff were very helpful and wanted to make sure our day was all we wanted it to be ..... This was a wedding with a difference probably the first pagan celebration held there and the staff were wonderful
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