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Castlegate Park, Birmingham Rd, Dudley, Dudley, DY1 4TB, United Kingdom – Show map
|Superior Double Room|
|Special Offer - Double Room with Dinner, B&B|
|Family Room (2 Adults + 2 Children)||
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9 properties in Dudley
Including hotels, apartments, villas and more.
278 verified reviews
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Village Urban Resort Birmingham Dudley's staff speaks: English
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Racquetball, Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool
Food & Drink
Restaurant, Bar, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
Up to two children under 12 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 278 reviews
Value for money
Show reviews from:
In a waterfront setting, overlooking the canal’s marina, this modern 4-star hotel offers 138 rooms, ample free parking and a convenient location in the heart of the Black Country.
Score from 369 reviews Very good
The Quality Hotel Dudley has free Wi-Fi, free parking, and a restaurant and bar. It is within a 20-minute drive of Birmingham city center, a couple of miles off of the M5 highway Junction 2.
Score from 242 reviews Review score
Opposite Dudley Castle, in the heart of the Midlands, the hotel is just a 5 minute drive from highway M5, exit 2, and offers affordable rooms, free parking and a bar and restaurant.
Score from 192 reviews Good
Situated 1 mile from the centre of Dudley, the family-friendly Premier Inn Dudley Town Centre offers free parking and a restaurant.
Score from 106 reviews Excellent
room in need of refurbishment carpet did not look to have been hoovered
The bed was comfortable. Shower was powerful. Room service was available
Location (once I found the way in). Friendly, professional staff. Great cooked breakfast. Nice room.
Leisure facilities are excellent for a hotel group. The Upper Deck room was well situated away from the main building meaning there was no noise when in the room.
This hotel is popular and is regularly booked for parties such as weddings so the hotel can seem to be taken over by these groups.
The room was beautifully decorated, and clean and felt very plush. The bar, food selection was appropriate and really nice.
The bed was uncomfortable compared to what I'm used to! I used the bar area, but found some of the clientele unsavoury! One rather (loud) drunk gentleman present went unnoticed whilst my son was asked to remove his hat!
Brilliant location, tastefully decorated. Friendly staff,
Paid £115 for a double room without breakfast only to find it was two singles pushed together, still comftable but not what I expected
When asked if I was able to have some herbal to bring to my room they replied on this occasion I can but they didn't normally . But I still didn't get any after beening twice that I would
i liked the staff, food and service was good.
the paint work had dirty hand prints on, and marks.
* Check-in was very efficient and reception staff were helpful. * The pool was a really good size and changing rooms were clean. * Full English Breakfast was tasty
* We were advised not to go to the restaurant at 7pm at it gets busy so we went at 8pm. It was mostly empty except for a large group and three tables of 2. We were told there would be a wait due to the large group and them being short staffed so we ate elsewhere. * For the price of the room (£100+), I was surprised to see it looking a bit tired and in need of a paint.
Range of facilities Size of room Free parking Quality of breakfast
lack of TV channels in room Lack of maintenance to pool side areas (rusty RSJ's, misted double glazed units)
Comfortable bed also good shower no noise will stay again
The staff we friendly and catered to our needs, the rooms were better value for money then I expected and I will definitely be coming back!
Rooms were comfortable with good facilities. Plenty of eating choices for evening
was told breakfast was £9+ so went to premier inn up road but then friend who also stayed had breakfast there and was charged £5+ per person so very annoying! Quite noisy in hotel corridors
Water in de shower was cold and when told reception he said he coudnt do much so next day had a shower in cold water again...but got a refunded half the money
Swimming pool &gym is great. The staff were brilliant, nothing was too much trouble, when we made an error and missed breakfast, they did produce cereal and juice for us.
As a family with a child who has just turned 12 we find the sofa bed uncomfortable for two children, but object to having to have two rooms, really need to find a way to accommodate families
Very enjoyable stay
The bed was very comfortable - excellent night sleep.
We had to wait to be served in the restaurant - staff seemed very stressed and were abrupt. When we mentioned this to reception staff we were quickly seated and enjoyed an excellent meal with attentive staff. We also received a telephone call from the manager to discuss our experience.
Postion for Black Country Museum and swimming pool
Settee bed for 6 year old "past its best" by a long way!!
Location, facilities and lively bar
Complementary WiFi was non existant
Dear Sir/Madam, When we booked the room we expressed the need for an extra bed because it stated on the booking form that the sofa bed would only be appropriate for children up to the age of 6 years. Our children are 7 & 10 years respectively. When we arrived at the hotel the duty manager advised that they had received no such request. Not a very auspicious start. However, the room we were allocated had an interconnecting door to the adjoining room, so the duty manager arranged for the interconnecting door to be opened and let us use both rooms with no extra cost. Thank you.
The miscommunication between the hotel and the Booking. Com Company.
Upgrade to upper deck room with docking station , Starbucks mugs & drinks etc Nice comfy bed Friendly staff Good treatments in Viva spa Good value breakfast
gym pool and comforty
hash browns were still frozen
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