De Vere VILLAGE Nottingham - Hotel & Leisure Club  

Resteraunt food service and staff

As a disabled person I rang beforehand to check if the hotel had a room, no obstacles to my disability, I was informed no and allocated a disabled room. On arrival by taxi I was taken outside walked a fair way around the outside of building into a disabled room .informed it was some way from a lift and dining room and conferance ROOM.My sister who was my assister complained at reception and eventually we were taken to another room. However told to make a quick decision as they could let it. I was seeing if I could step up into shower asked rece[ptioist to wait. Reluctantly she did.I Will be informing the disability firms who reccomend places for us.

The staff were helpful and polite. Food was excellent. Beds comfortable.

Inadequate ventilation made the public rooms and bedroom especially very hot and airless making it difficult to relax, and at night well nigh impossible to sleep.

vegetarian choices for dinner wasnt enough

we have stayed at the village several times over the past few years and have always found the rooms clean and well equipped,however this time we found the bathroom grubby ie hairs in the bath on arrival and a stained toilet.our room should of been spacious with a seating area which appeared to be one chair in the corner.the room also seemed to be located over some form of generator or air conditioning unit which ran all through the night!!!

Areas were dusty. Eg the phone was thick with dust. We did ask for a change of room, as the first one was too noisy with a fan outside.

good service excellent facillities good value for money very enjoyable stay would recomend it to anyone

Breakfast on x-mas and boxing days was in a different room from normal and completely lacked any atmosphere especially at that time of year, it was like a work's canteen

The location is great. We had our dog with us and it worked well for her. Very good value for money. The staff coped well even though it was |Christmas

It was chosen as my family live in Chilwell and it was easy to visit them.

I stay at this hotel many times per year, and I have been satisfied. However on this occasion the food in the restaurant was poor. The number of people dining were few, but catering for a Christmas party in addition to restaurant service may gave been too much.

Dogs welcome, Black Sheep beer in the bar, friendly and helpful staff.

Poor accessories in bedroom, especially bathroom.

Quite room & not too busy. Swimming pool & other leisure facilities

Dirty bowls in restaurant

I like the staff they are always friendly. The rooms are comfortable and clean and the general atmosphere of the hotel is good.

The old part of the hotel needs new carpet!