The Walnut Tree Hotel  

All the staff were friendly and helpful, nothing was too much trouble. The room was very comfortable and the food was excellant a very pleasant experience. I cannot praise your staff enough they are a credit to your business.

Have stayed here before & will stay here again. Staff are excellent - friendly and helpful. Room very pleasant, and food good.

We know the Walnut Tree very well and stay there twice a year, usually. It is small, comfortable and friendly. The Manager knows us and makes a point of greeting us on arrival. Many staff have been there for a long time and it is relaxing to meet so many friendly faces. It has the facilities to host quite large events - weddings and conferences - but even when busy we have never felt pushed to one side. This time the hotel was quiet so we had long chats with several of the staff. One small complaint we had regarding the shower in our bathroom was dealt with immediately.

It is always possible to find fault if you try hard enough. I do feel,however, that the corridor lights would be better on automatic switching since it can be trying for some elderly people to try to locate switches in the half-light. Of course,once you know where they are it ceases to be a problem! Alternatively, reception staff should include this in their general duties.

The room was large and the breakfast was good. We were going to a wedding opposite so for us it was a perfect location.

The decor was interesting and the bathroom looked very tired. Far too expensive for a country side Hotel. I wouldn't stay there again as it is not worth the price.

The size of carpark. A very ordinary average hotel

This was a return visit, and the booking was first rate, and the Hotel just as we remembered previously, if somewhat more expensive!

Unfortunately we had thought all rooms were on the ground floor, having stayed several times previously, but this time we were upstairs which was difficult for my wife with a fairly recent broken leg. However this was not a fault of the booking or the Hotel.

We had arranged a birthday party for my sister and booked the Somerset Room. We also booked 7 rooms for family. Everything was handled very well. Buffet was excellent.and service was very good. Breakfast was also tip top.

Friendliness of staff

First class hotel staff very helpfull food very good i would certainly stay there again

Breakfast

Evening Food

The whole atmosphere was excellent generated by the friendly staff. The room was large, clean and had everything we wanted. The breakfast was very good indeed.

friendly staff

very long passages to get to room

Arrived on bikes, soaking wet. Staff were so helpful providing us with a secure place under cover to lock our bikes, and dry our outer clothing. Food menu was good. Liked the rooms which was bigger than many hotel rooms.