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Property highlights

Free WiFi Free parking

Places of interest:

Walworth Castle (0.1 miles)
Show map Best Western Walworth Castle Hotel

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Newest reviews for Best Western Walworth Castle Hotel

  • Carla
      United Kingdom
    12 August 2014

    Location

    Bathroom door didn't shut. Room was dirty - long, black, curly hair everywhere. Behind bathroom door had not been cleaned or swept. Bathroom in very poor state of repair. Bath chipped, generally needs a coat of paint and silicone replacing.

    6.3

  • Marcus
      United Kingdom
    6 August 2014

    Comfortable accommodation in castle room, fine breakfast, superb steak dinner in bar and helpful staff. Close to Darlington, Walworth Castle is an historic place with real wow factor - the absolute antithesis of modern 'box' hotels. A great find.

    9.6

  • Raymond
      United Kingdom
    4 August 2014

    well sistuated with in easy reach of places to visit ie high force water fall, lake district and north yorkshire moores

    9.2

  • Joan
      United Kingdom
    1 August 2014

    The location was excellent. Lovely building with peaceful grounds. The staff could not have been more helpful and food was excellent. Our room was large and spacious with lovely views of the grounds.

    Nothing

    9.6

  • Robert
      United Kingdom
    31 July 2014

    Staff were very polite and helpful.

    We stayed in the West Wing. The room was very very small , very poorly decorated, the shower was of very low power and not fixed to the wall properly so that when you adjusted the height it all fell off the wall (I reported this) there are no real wardrobe facilities or means of making a drink . Travel Lodge rooms are almost half the price and three times the value for money. Window frames in the building were rotten or badly in need of paint, I would not recommend this hotel to anyone, what a shame we had so looked forward to our first trip away together.

    5

  • Diane
      United Kingdom
    29 July 2014

    Everything but the room

    Cheap mattress on sloping slatted base, creaked at every turn. Loo in tiny space between wall and shower screen,. No shower cap, No light above dressing table. Cheap decor

    5.4

  • Sharon
      United Kingdom
    23 July 2014

    Location and historic beauty of premises

    I advised the hotel prior to visit i was disabled but the accomodation i was given was totally unsuitable due to steps in bedroom and also in corridor to bedroom, lack of handrail supports in bathrooms and the car park was gravelled so not the best for those with limited mobility. I would have rather been told when i rang hotel that it wouldnt be suitable for me.

    4.6

  • Walter
      United Kingdom
    22 July 2014

    The building was just awesome

    Nothing really

    8.8

  • Noel
      United Kingdom
    13 July 2014

    Friendly and courteous staff, very helpful.

    8.3

  • David
      United Kingdom
    11 July 2014

    casle setting

    Room over kitchens, smells, noise of bottles being recycled and the constant sound of the kitchens extractor unit. The food was good but had to take long journeys around the castle to reach the trestuarants, particularly for breakfast - as we were booking out at reception waiters were passing us with other peoples kippers!

    6.7

  • Keith
      United Kingdom
    9 July 2014

    Most of the staff were very good. Room was a reasonable size with good en-suite facilities.

    Room was obviously near the kitchen and so the room smelt of cooking morning and night. For a two day stay we did not have a working TV (World cup matches missed!) and we were promised after the first night that it would be fixed for the second night - it wasn't! When we brought this up on the second night we were told "there is a TV room in the hotel". (Apparently there was no working TV in anyone's room for those two nights which for such a hotel I think is very poor - how much longer had this gone on for or how much longer did it go on for after we left and worse it was not mentioned to us at check in). After walking 12 miles that day we just wanted to relax in our own room with the promised TV working!! Unfortunately, I have to say that we would not use this hotel again.

    5.4

  • Laura
      United Kingdom
    9 July 2014

    friendly approachable staff. Very good services Lovely room Lovely surroundings overall a brilliant stay.

    10

  • John
      United Kingdom
    8 July 2014

    room to small .unable to wash hair in shower as it was to small no tea/coffee facility did not feel value for money stayed following night at premier inn half the price bigger room and bathroom able to use both shower amd toilet with ease will not be returning to walworth castle.

    5.4

  • Beverley
      United Kingdom
    6 July 2014

    Castle in nice setting

    Breakfast was poor value for money. The price was not well advertised. For £12.95 I would expect a lot more. Poorly stocked cold items.

    7.1

  • Lauren
      United Kingdom
    1 July 2014

    Food was great, grounds are beautiful

    No lift which made it difficult with small child in pushchair

    7.1

  • Anonymous
      United Kingdom
    1 July 2014

    Pretty castle tho wasn't staying in it. Lovely location tho our stay was determined by a friend's wedding.

    Rang the castle prior to the stay and staff attitude was appalling. Why the lady who was answering my questions was in the hospitality industry I will never know!! They were unhelpful, to say the least! (I found her being equally unhelpful to an elderly gentleman on my arrival too!)

    5.4

  • Anonymous
      Germany
    1 July 2014

    Beautiful setting, friendly staff. Good breakfast.

    Room interior somewhat dated and in need of modernisation.

    7.5

  • Neil
      United Kingdom
    24 June 2014

    Beautiful surrounding area and grounds, very friendly staff and the food was super 10 out of 10 for the food!

    Was disappointed with the quality of the room, ours was a 'quiet' room located right at the top of the hotel. Having requested to be in the 'castle' part of the hotel we expected the rooms to be furnished in a castle style. Whilst the bed was comfortable none of the furniture matched and the en-suite was so small my Partner had to reverse into it to go to the loo!

    8.3

  • Lily
      United Kingdom
    9 June 2014

    Beautiful location...friendly helpful staff..

    9.2

  • Ian
      United Kingdom
    4 June 2014

    Location, Friendly Staff tried to accommodate request to change room. Food was good

    When booking photo use for room was misleading and was not correct room. Photo used was of Four poster studio room , not standard Four poster room Initial room hade no bath as requested, had to change rooms which was on next floor up, which was an issue as my wife is disabled

    8.3

  • Alison
      United Kingdom
    3 June 2014

    The staff were warm, welcoming and professional - they couldn't do enough for you.

    Very little really. If anything having the same menu every night was a little restrictive on a 3 night stay.

    8.8

  • Charles
      United Kingdom
    3 June 2014

    Location, room

    Some wine and drinks not chilled

    9.2

  • Anonymous
      United Kingdom
    3 June 2014

    Location.

    Room did not have tea making facilities, also we hot no hot water in shower so left early to return home for shower.

    6.7

  • Anonymous
      United Kingdom
    30 May 2014

    We were lucky enough to get the king james suite on a last minute deal with booking.com and were very impressed with the size of living room and bathroom. The bedroom was in the tower. Our kids had room to spread out and also had lots of fun in the playground, woods and bird sanctuary which are all within the grounds.

    9.2

  • Karen
      United Kingdom
    25 May 2014

    Beautiful building and location. Great venue for wedding reception. Gorgeous views from the terrace. The old boy on the bar was ace.

    Reception staff were not very personable on check-in. Internet was down during the visit and frustrating and inaccurate updates saying was working when it wasn't. Fixed later. Bed terrifically uncomfy, cramped room, etc. Didn't expect much though.

    6.3

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