The hotel itself is beautiful, the grounds and rooms were very nice indeed, would be amazing in summer. Breakfast was exceptional, cooked breakfast, my wife had full english and i had porridge and fruit, and it was very very good, the restaurant overlooking the gardens was superb, this was faultless and the breakfast staff polite and attentive.
Upon check in I was kept waiting for ten minutes whilst both receptionists spoke on the phone and didn't acknowledge me, but once I was checked in the staff were very friendly and helpful. In the evening we went into the main lounge and were quite abruptly asked if we were staying there, this made us both feel uncomfortable, i admit i w was dressed very casually and felt that the staff didn't think we were stayong in the hotel, we then sat in the bar and were ignored by the bar staff, so left the bar and headed into town, We were quite disappointed with being treated like this. Having stayed all over the world in some very good hotels, we've never been treated like this and it definitely spoilt our opinion of the hotel.