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Show map The Waterside Hotel and Galleon Leisure Club

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Newest reviews for The Waterside Hotel and Galleon Leisure Club

  • Anonymous
      United Kingdom
    August 17, 2014

    Reception staff very helpful. Breakfast ok.

    Room too small. Shower area included washbasin and toilet so that when shower used toilet and toilet roll got wet, Shower area did not drain properly. Poor bar area.

    5.4

  • Amanda
      United Kingdom
    August 17, 2014

    Service from staff was good and the location was nice and very convenient for Manchester Airport.

    Rooms small and a little dated and not as clean as I would have wished. Lots of leisure facilities but, again, looking tired and dank. Place just needs updating as location and service is good. If you are expecting something like the Village Hotel you will be disappointed - worth paying the extra!

    6.7

  • Kenneth
      United Kingdom
    August 14, 2014

    Good location. Nice pool, helpful staff. Good value for money.

    Bathroom was quite grubby. Stayed in nicer hotels in Cheadle.

    7.1

  • Roman
      United Kingdom
    August 13, 2014

    Location Ease of booking in Toiletries As much breakfast as you can eat,

    Bathroom a little tired. Only one bedside cabinet Only one chair

    7.5

  • Ryan
      United Kingdom
    August 11, 2014

    The pool jacuzzi the room was okay bit small cheap value for money

    The food wasn't all that good wasn't that clean around the hotel either and outside on the balcony near the bar the shelter was falling down looked like it had never been cleaned

    6

  • Neil
      Ireland
    August 7, 2014

    location

    dirty bathroom - mould all around the bath. Chipped boards at the back of the toilet. Heater fallen off the wall. (room 209)

    4

  • Zoe
      United Kingdom
    August 1, 2014

    Buffet breakfast. We were exhausted so ended up checking out an hour late and nobody minded. Only two tea bags in the room but staff were more than happy to give us more (we asked for more 3 times).

    Perhaps a tiny bit expensive for our budget.

    7.5

  • Julie
      United Kingdom
    July 29, 2014

    The friendly staff. The included breakfast, parking and wifi.

    We were failed to be informed that the pool was closed for repairs which is the main reason we stay there with our grandson who is an avid swimmer!

    7.5

  • Anonymous
      United Kingdom
    July 27, 2014

    Comfortable bed and nice clean bedlinen

    It's in need of a complete refurbishment. They should look carefully at the poor cleanliness in the bathrooms - especially the problem with mould on door shower rubber surrounds and grouting. Friendly young staff, but poorly trained - especially in bar area..

    4.6

  • Robin
      United Kingdom
    July 24, 2014

    Leisure facilities including the pool were very good

    Room was small and drab with no aircon on the hottest day of the year. early morning call system did not work

    5

  • Anonymous
      United Kingdom
    July 24, 2014

    Food - Excellent

    Main reason for booking was that there was a pool. When I arrived they were about to shut it for maintenance. Room was very tatty, with wires held in walls with tape and a broken bedside lamp.

    6.3

  • Michael
      United Kingdom
    July 22, 2014

    Nice pool, good gym,comfy bed, nice breakfast, pleasant staff.

    Wet room for bathroom, water didnt drain away ended up having to wade through two inches of water when needing to use the toilet.

    7.5

  • Paul
      Canada
    July 21, 2014

    The staff were generally very helpful and friendly. The breakfast buffet was good each morning.

    The rooms are very in need of renovation. Some lights didnt work. The carpets were worn out Rooms were very small.

    6.3

  • Gregg
      United Kingdom
    July 20, 2014

    Staff friendliness, leisure, good food

    Room was v poor - felt like a spare room for staff, v poor value

    5.4

  • Philip
      United Kingdom
    July 20, 2014

    Rooms slightly dated

    8.3

  • Anonymous
      United Kingdom
    July 17, 2014

    The leisure centre is good, although I didn't actually use any equipment.

    Room on the small size. Hairdryer old and stopped working after a minute or so.

    5.8

  • Paul
      Australia
    July 17, 2014

    Great location

    Our initial room and bathroom was extremely small (could not sit on toilet !). Excessive signs of mould in bathroom. Condition of double bed was very bad. Second room larger but still many signs of mould in bathroom. In our opinion, the rooms need serious refurbishment to justify the amount paid per night. We were very disappointed !

    5.4

  • Michael
      United Kingdom
    July 13, 2014

    health club ,comfortable beds friendly staff,

    poor shower,rooms needs modernising.

    7.5

  • Stephen
      United Kingdom
    July 12, 2014

    Leisure Club, Excellent Gym and 25 M Pool

    Rooms are very small and look like they were previously council offices. The hotel décor is dated

    6.7

  • Anonymous
      United Kingdom
    July 8, 2014

    Red the Receptionist on the evening we stayed was extremly helpful and resolved an issue of being located in a noisy room quickly

    Rooms/decor tired - iron burn on carpet, could do with lick of paint. windows flithy, need a clean generally Cleanliness in the bathroom not adequate - extractor ran no working. Had to wait at breakfast as not enough hot food cooked at time of attending

    6.3

  • Howard
      United Kingdom
    July 5, 2014

    Leisure facilities only good thing about this hotel

    Very dated and tired looking, rooms small and not value for money paid

    4.6

  • David
      United Kingdom
    July 2, 2014

    layout of hotel, excellent breakfast, really well equipped gym and pool, comfortable bedroom

    some restrictions on wifi

    10

  • Anonymous
      United Kingdom
    July 1, 2014

    The food and the leisure facilities were excellent. Staff were polite

    Room was small and smelt of smoke Bathroom fan was broken and when you showered the room became a skating rink, water all over the floor. Had I been elderly I probably would have slipped. Mould in the bath sealant, not a good look! Key didn't open the door to the room, receptionist looked at me as though I was stupid. Manager came and tried it and indeed it did not fit. New keys had been cut and the wrong fob was on the key. Low ceilings everywhere made the whole place very claustraphobic. Only one socket in the room to charge phone, laptop etc and that was under the TV with no shelf. Slow service at the bar even when there was nobody there to serve. Card machine didn't work in Reception area had to move to the bar area. All very comical really.

    5.4

  • Matthew
      United Kingdom
    June 29, 2014

    Overpriced Red hot room

    3.8

  • Anonymous
      United Kingdom
    June 24, 2014

    Friendly and helpful reception staff

    Walls rather thin, bathroom fittings were damaged, breakfast was busy and service could have been faster

    6.3

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