Waverley House Hotel

This reviewer provided a score but did not have any comments

clean and comfortable, staff were polite. good value for money.

quiet clean nice size rooms and a great breakfast

Good location, clean, felt safe, late breakfast and checkout

Could do with a lick of paint, breakfast a bit uninspiring

Friendly and helpful staff, happy to think outside the box. Well placed for what I wanted.

shopping, theatre, sightseeing, restaurant meals.

good location, friendly and helpful 24 hr staff, wide choice for breakfast, all parts of the hotel were clean and comfortable

bedroom and breakfast room were very hot and the en-suite toilet wouldn't flush

The bright reasonably priced Bistro/restruant within the Hotel, a really good atmosphere with good food. Goats cheese started was particularly nice.

Breakfast service was a bit frenetic and the staff did not give guidance on the self service buffet.

Staff

Having to pay for internet. No iron available late at night,

It could be the only thing that I liked during my stay at this hotel is its location in the heart of London near to many facilities: British Mesum, subway station, Oxford street and so on.

Except the location of the hotel in the herat of London, this hotel has nothing TO DO with 3 STARS! even the room space was quite good, the bathroom could be anything EXCEPT that of 3 STARS hotel! I was used to stay in different hotels rank, it was the worest hotel that I have never seen elsewhere. There is no Internet connection in the hotel! You should pay to get few minutes connection. Compared to hotels in Japan with the same rank, Absolutely, there is no any comparison that could be done! The people working in the reception were not so polite and helpful! When I compalined about the quality of services there, one of the staff of the reception has told me "YOUR OPINION DOESN'T MATTER FOR US". I think that's enough for this pseudo hotel!

The breakfast was good and well cooked. The venue was central.

I think a 4'6'' bed is quite unacceptable. This was sold as a triple room - we were 3 sisters and I think a king or superking size bed is essential. The noise of the street was terrible. We opened the windows on arrival and we could not get them shut again. Consequently the air conditioning was useless overnight. The first night the TV would not work and the windows would not close properly, and it was quite miserable.

Breakfast on the streetside terrace was great. Location is handy to many sites.

I chose this hotel because it advertised that it accepts the one card I want to use, Diners. When I arrived the machine would'nt take Diners. Its irritating when you don't know how you are going to pay. Twin room was tiny and minimal wiith no view. For 139 pounds, even in mid London, I expect better.