Mercure Bloomsbury  

La ubicación.

Reservamos dos habitaciones dobles con mucha antelación y nos dieron una en primera planta y otra en la tercera; una interior y la otra adaptada para discapacitados, incómoda para nosotras. Instalaciones: una ventana estropeada y un lavabo inutilizable y lleno de agua. Estubimos una sola noche y por la mañana a las nueve nos dicen nos han preautorizado las dos habitaciones en una tarjeta y que se desbloquearà en dos semanas (!!). La atención de la persona de recepción prepotente y nada eficiente (Marcin). Nada recomendable. El trato es de dos estrellas. Not will recommend never.

El hotel esta muy bien ubicado, al lado del museo británico, andando se puede llegar en 20 minutos a picadillo circus. El hotel esta muy bien, con wifi gratis en las habitaciones, limpio, nuevo, y equivalente a uno de cuatro estrellas de España, o tres bueno. Se desayuna muy bien epy esta cerca de las estaciones de tren.

Solo le falta la piscina

Muy bien situado. Recién remodelado, todo nuevo. Habitación triple muy amplia y confortable.

Su ubicación es perfecta, en el centro y con dos paradas de metro a 5 minutos cada una y las habitaciones que están completamente nuevas.

A pesar de lo que indicaba su página web, las obras no están acabadas y hay que entrar al hotel por el bar. Además una de las habitaciones daba a un patio mínimo, también en obras, lo que hacía imposible literalmente abrir la ventana.

La ubicacion centrica, en la zona universitaria, podiamos ir andando a los sitios.

El precio un poco caro.

I quite enjoyed my stay here. It was quiet, clean and the desk clerks were polite. I selected the hotel because it was a good quality hotel in the location I needed and I expected good service.

My plans changed and I asked the clerk to cancel a reservation I had in a few days' time. I confirmed the cancellation with the desk clerk when I booked out of the hotel. I was unpleasantly surprised to be charged for a night's accommodation as a no show. I was told that their policy was that their staff could not cancel on line bookings and, because I was not told by their staff to cancel the booking on line, they charged me for the no show. They refused to discuss this, claiming it is their policy even though the reservation booking only states that cancellations 'can be' changed on line, not 'must be'. Their attitude has been hostile and very unpleasant. So be warned. This hotel will hide behind their policy when they make a mistake or mislead you and you will pay the cost. Nice, easy way for them to make money on customers who live overseas and can't easily take them to court.

Location was really good. Staff really friendly, Marcin was extremely helpful in helping us to find a particular location and gave us a map to find our way around. Breakfast was expensive so decided to go to local cafes which are nearby. Scaffolding up around the hotel but this was no bother as I'm not going to look at it when in the hotel! All in all a pleasant stay!

Excellent central location. Cheaper than many London hotels we looked at, but still of a high quality.

Staff were very helpfull, food was very very good

The clean room and excellent service of the staff. Our room was at the back of the hotel and it was quite even with a window open.

We did not like the cost for breakfast and went to a cafe around the corner and paid £12 for 2 persons and the breakfast was good.

I got upgraded from a single to a double room. The hotel had just been refurbished and the rooms were very clean and comfortable.

As the refurbishment was still going on, room service wasn't available.

The room was fairly clean. Nice lights.

Horrible experience! I would never stay at this hotel again. The fire alarm rang twice at around 3am. The cleaner came to knock at the door at 9 am. The toilet seat is in the corner between the window and the sink, which makes a small place. Me and my friend got hit by the sink a few times. The shower was loose.