Webbington Hotel  

Period feel, inside and out. Good spa, although separating wet areas by the gym is poor design. Good breakfast, excellent service from the staff.

Bedroom (room 102) very small - OK for 2 nights, but I would hope there are bigger rooms for longer stays.

Excellent staff and good standard of food.

Drinks were quite expensive.

Checking out and driving away as fast as possible! Its that bad.

Drove past front entrance due to poor signage. Room very small.Spiders were very big. Bathroom smaller. Leisure facilities poorly designed. Changing rooms tiny and no complimentary shampoo or gel. Pool tiles not non-slip. Messy layout. Served room temperature white wine at dinner, waiter did offer to change it. The chef can't cook a steak! Very basic stuff! Asked for medium and got well done. The fish dish was not as described, it had prawns so both main courses rejected. Breakfast was no better. We asked for 3 poached eggs but for some reason they could only cook 2 at a time, odd One of us had to wait 5 minutes for their breakfast .Kept awake all night by wedding party.The arrival of the Police made things quieter. But M5 motorway was never quiet! Staff did not seem to recognise the poor quality of service. Overall impression of the hotel is that everything done on the cheap. Next time we will go to that famous hotel in Torquay, has to be better.

pool, bars, views. sheer scale. Food looked good.

Annex rooms are poor and unexpected. It is misleading to give views of main hotel and then get dumped at the back in rather poor and noisy rooms with the door banging downstairs all night. I was on a stick after having operation on foot and was sent to 2nd floor of annex. Not great for me. Staff should have asked. The hotel was not full. If I stay again, I will only do so if I get a room in the main hotel. The annex is worse than travelodge and you get no views-stuck at the back.

Very nice hotel,very clean and excellent food

Despite a wedding party celebrating, the noise did not penetrate to my bedroom.

The pink mould in the shower

Good breakfast choice. Hot breakfast choices well cooked and pleasant.

The website declares that the hotel has been recently refurbished. That refurbishment had obviously not extended to our bedroom. While the room was comfortable, the heating was not switched on and the room was unbearably cold. We asked for the heating to be switched on. This was done with 45 minutes or so. The heating was then turned off at around 8.00p.M. making the room freezing again when temperature was around 6 to 8 degreesC. The carpet had not been vacuumed for some considerable time and was quite dirty.

useful to stay overnight on the way to cornwall near the M5 relaxing.

We booked dinner for 7.30pm as we had a long day travelling because of a wedding we had to wait until 8.15 for our meal this is not acceptable , there should be some other provision for paying guests to eat at a time of there choice.

gym, good high tech equipment. breakfast good and plentiful.

We had a courtyard room. Extremely dated, bed very uncomfortable, shower over bath leaked onto floor and sprayed out from shower head in all directions. Room very small for two people. When we arrived there was a workman hammering and taking the sink off the wall in the next room. We stayed in a courtyard room in 2004 for a family wedding and the rooms do not seem to have been upgraded since then. Very disappointed. The gym / spa and communal areas of hotel were a good standard and these rooms need urgent upgrading to reflect this. Pool was very cloudy after cleaning. No 24 hour reception.

Hotel manager was very friendly and helpful. Will stay here again when in area

It was lovely to sit out on the terrace and watch the sunset, having had a relaxing swim.

I did not like having to walk from the ladies changing room through the leisure reception to the swimming pool, in my costume and towel.It was awkward when ordering drinks at the bar - in this case, cider and it was flat and the bartender did not seem to understand what the concern was.Incidentally a fellow resident said he too had complained re the flatness of his lager the day before and got nowhere.We ate elsewhere that evening because the draught drinks were flat - up to you whether this is an 'official complant'.

Ease of booking. Choice of package. Plenty of good parking. Familiarity (we have been before). Welcoming without excessive fuss.

No heating when we woke in the morning (but this was rectified)! Access not easy for those unfamiliar with the place and interior signposting inadequate. OK if you have time to "explore". Not really recommended for the infirm and elderly - lots of steps.

Lovely old building. Very pleasant staff. Superb food. Great location for our visit to Cheddar Gorge. Well done, you contributed to a most enjoyable week-end.