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Show map Park Inn by Radisson Birmingham West, M5 J1

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Score from 208 reviews Good 7.5/10

Newest reviews for Park Inn by Radisson Birmingham West, M5 J1

  • Winston
      United Kingdom
    26 August 2014

    The air handling unit was very noisey

    5.8

  • Anonymous
      United Kingdom
    25 August 2014

    Complicated shower controls.

    7.5

  • Jason
      United Kingdom
    20 August 2014

    A great reception awaits you, nothing was too much. Our bargain priced rooms were clean and comfortable. We were just off the M5 but no road noise could be heard. The free health spa next door was a great bonus. Wow a hotel that's got customers service correct. Great job!

    I would have liked to have stayed longer! The Hotel was a shining example of the Radisson group.

    10

  • Gail
      United Kingdom
    20 August 2014

    The staff were very welcoming, you was always greeted with a smile, they went out of their way to help with anything nothing was any trouble for them, facilities were very good, pool and spa was very enjoyable the also have a sauna and steam room also a gym if you want to use them. very clean place

    they could do with a plug either side of the beds so you can plug either your phone or lap top in so you could reach them with ease

    9.6

  • Jay
      United Kingdom
    19 August 2014

    The staff are always so helpful. The house keeping service clean your room to high standards. The food is tasty also.

    Nothing.

    10

  • Stephen
      United Kingdom
    19 August 2014

    the staff where very attentive

    9.6

  • Gary
      United Kingdom
    19 August 2014

    Clean, tidy and conveniently placed for our requirements.....helpful and friendly staff.

    7.9

  • Arockiasamy
      United Kingdom
    19 August 2014

    It's just great to stay there. I'll stay there only...

    Everything...

    9.6

  • Tom
      United Kingdom
    16 August 2014

    Our rooms were looking a little tired and could do with a facelift but it was still a very pleasant stay

    6.7

  • Caroline
      United Kingdom
    12 August 2014

    Staff very nice. Bed comfortable. Quiet

    Wifi password didn't work and computer internet use expensive

    8.3

  • Kay
      United Kingdom
    10 August 2014

    Secure storage for tandem bicycle

    Nothing

    9.6

  • Anonymous
      United Kingdom
    10 August 2014

    breakfast was great especially the selection of hot drinks beds comfortable tea/coffee facilities good staff friendly and helpful

    room of rest of my party was far away from my room On last day there was a coach load of people and breakfast supplies were lower than normal and pastries/croissants were not replenished. Ran out of mugs and glasses so had to use cups.Grapefruit juice not re stocked and was all gone when I got to breakfast at 8.30.

    8.8

  • Alka
      United Kingdom
    6 August 2014

    Bar & the Bar staff Breakfast and the staff Gym and the staff Rooms/Bath rooms/showers Great Parking

    The reception staff were a bit unaccommodating that afternoon. Like we were a burden... :( The room smelt of smoking... :(

    8.8

  • Anthony
      United Kingdom
    6 August 2014

    Location

    Price of soft drinks

    9.6

  • Kerry
      United Kingdom
    5 August 2014

    Access to the gym

    Noisy and messy weekend parties/weddings taking place during out stay. Hard bed mattress Hotel seemed tatty. Could do with painting Dark and small car park Hotel ran out of coffee

    4.6

  • Jay
      United Kingdom
    5 August 2014

    the helpfulness of the staff. the room was clean.

    nothing much

    10

  • Fiona
      United Kingdom
    4 August 2014

    helpful, friendly staff

    sat nav tried to take a left of the M5 slip road!!

    7.9

  • Anonymous
      United Kingdom
    4 August 2014

    Location

    Service and staff not good

    4.2

  • Tsitsi
      United Kingdom
    3 August 2014

    I booked for 7people people woken up at 2am to sort out rooms. 127 smelt of sewage and reception said there is nothing they can do. Mr Lloyd Parsi was told he didn't pay which l came to the hotel to pay cash and it was very embarrassing for him I had booked for the bride a room and she was told it wasn't paid but l paid personally so she had to pay for the room again. Mrs Ditima was told she was only booked in one room but she had two rooms and we ended up paying BB taxi fair to accommodate other guests. This was a very bad experience and it looked like I lied I didn't pay the rooms it was just a bad very bad experience

    4.5

  • Rachel
      United Kingdom
    2 August 2014

    I really enjoyed my stay at park inn. I found the staff helpful and willing. Everything else was great

    The only problem I had was working the wifi. My friend said her wifi signal was quite poor aswell.

    8.8

  • Elizabeth
      United Kingdom
    1 August 2014

    Health club access very nice. Room fine. Staff v helpful

    Noise from wedding reception went on until after 2am

    7.1

  • Ucal
      United Kingdom
    23 July 2014

    Bathroom small but clean and modern. Hotel layout very good.

    Room had no wardrobe or chesy of draws, clothes hung on couple of rails. found this distasteful

    6.7

  • Jeffrey
      United Kingdom
    20 July 2014

    air-con in rooms, comfy standard room, clean ,good shower

    bar prices

    7.9

  • George
      United Kingdom
    16 July 2014

    No faults with any aspect of the hotel except -

    poor monitoring of roudy guests and a political rather than practical response to my written constructive complaint to the manager

    7.5

  • Anonymous
      United Kingdom
    14 July 2014

    Reception helpful Car parking great Spa facilities good Wi-Fi great for teenage son

    Restaurant staff not friendly almost rude

    7.1

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