Park Inn by Radisson Birmingham West, M5 J1  

Some members of staff unhelpful, borderline rude. Room very small. Charge of £14 for internet. Gym was inadequate and out dated.

As I was traveling for football, it was relaxing, in a great location and the food was great. I was also happy with the comfort of my room and that there was a gym and swimming pool which made my visit, after a long day of traveling. The staff were friendly and helpful, overall a nice place to stay!

Decor. Location. Friendly staff,

Carpet was not hoovered. Chair in room stained.

it was very pleasant the staff were very friendly the hotel was very clean and was very well presaentend would recommend it to friends and family and definatley will stay again.

Stayed at this hotel a couple of times now and can highly recommend,certainly for buisness. Food is excellent with a wide choice of food and a carvery which has a choice of meats and veg.Staff are friendly and very accommodating,the gym and pool are of a high standard and are free to guests.Beds are firm and comfortable and rooms are modern and of a high standard.

Nothing really,except I found the single bed when I stayed once to be a bit small.

The air-conditioning worked very well and relatively quietly. The television was of a good size for the room and had a lot of tv channels to select from. The room whilst small, was pleasant, airy with plenty of light. The bathroom was compact and efficient.

Six sachets of coffee and three tea bags but only three milks for a couple in a room - more milk please. Walls needed washing as there were stains on them. Only one red plastic chair for two people.

The hotel doesn't look much from outside, but inside it is a lovely, clean and bright place. Particularly liked the interconnecting rooms for us and the kids - great space and security. Lounge and bar area good and pool looked excellent (just a pity we didnt have time to use it).

Breakfast was not very good. Had to wait ages for certain food and basically everything was a bit messy. They didnt seem to cater for the fact that they had a burst of people having a late breakfast. However, even with this, the staff in the restaurant were excellent and helpful. When they say breakfast ends at 10am, they mean it ends - everything was put away and so if you wanted some jam (for instance) you had to ask. Most hotels I have been to will keep things out for a short while, as those that come in late may want some extras.

Clean comfortable rooms, restaurant food was good, all areas of the hotel were clean and tidy, we had a great stay, used as a base to go shopping in city centre, taxi's £10 each way. Secure parking right next to the hotel. We had four rooms booked and they had placed us together prior to request.

The only two things I would say was that the hotel was not well sign posted once off the m5 (main sign behind a tree) but when we phoned the hotel they stayed on the line and gave clear directions. Unfortunatly the pool was closed, however, we were still able to use the jacuzzi, sauna and steam room.

Has all the comforts a business traveller requires.

That you still have to pay for Wi-Fi connection when so many hotels provide this for free!

A good hotel close to motorway but quiet with adequate swimming pool spa. The room rate including breakfast was very reasonable and the staff were both welcoming and helpful.

smallish but functional bedroom, smallish but functional health club. Surprisingly tranquil for such a busy area, good sound insulation and air conditioning in the room.

we tock my daughter here for her 13th birthday, it was very friendly, and very welcoming.......thanks