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My Booking.com
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Recently booked in London
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Very good,
Score from 192 reviews
Located on Bond Street, this 5-star luxury hotel features elegant rooms with plasma-screen TVs and a chic, award-winning bar. Oxford Street shopping is a 5-minute walk away. The Westbury Mayfair is a 15 minute walk from Buckingham Palace, and Bond Street’s designer stores are a 5 minute walk away. Oxford Circus subway station is a 5-minute walk away. The marble bathrooms of each room include bathrobes, slippers, and luxury toiletries. Rooms also feature plasma-screen TVs and complimentary magazines and newspapers. The Polo Bar features designer décor and serves up exclusive cocktails. The Artisan restaurant offers creative European cuisine made from fresh seasonal food. Guests can enjoy fresh sushi at Tsujiki Sushi in sleek, oriental surroundings. Hotel Rooms: 249 Most recent booking for this hotel was yesterday at 12:57 from Mozambique.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safe, Heating, Designer Hotel , Baggage Storage, Stores in Hotel, All Spaces Non-Smoking (Public and Private), Air Conditioning ActivitiesSauna, Fitness Center ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Honeymoon Suite, Currency Exchange, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service
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Total Hotel Score:8.2
Based on 192 reviews Guest reviews are written by our customers after their stay at Westbury Mayfair. |
Score breakdown
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Score filter |
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Coppel
Mature couple
Belfast,
United Kingdom
January 30, 2012
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Not a lot except for concierge who was helpful Poor staff attitude, bringing the bill when unasked for when we had not even had our drinks nor had our snacks arrived. Very small room, bathroom basin etc marked, shower does not work properly. Poor quality towels and toilet paper
2 out of 2 people found this review helpful, did you?
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4.5 |
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Anthony
Mature couple
St Martin Lacaussade,
France
January 28, 2012
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It's location, and very friendly staff. However, although very friendly they did not get results. Chronic problems with heating, small room, even smaller bathroom and the 10 minute wait for hot water. The shower was so small that I, (at 6ft 1), had difficulty in standing under the shower head. £7.00 for a cup of coffee in the corridor, serving as a lounge. £5.00 for a "hospitality tray" - also known as a kettle and some tea bags. Being rung up as we were packing to leave by the heating engineer asking when he could come and fix our problem, and - unfortunately - there is more. A month ago I stayed at the nearby Washington Mayfair, it was everything the Westbury was not. You choose!
2 out of 2 people found this review helpful, did you?
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5.8 |
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Samantha
Young couple
Windsor,
United Kingdom
May 8, 2012
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The service was brilliant and the staff were try friendly The room on provided 1 towl robe for 2 of us!! There was no toothpaste !
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8.3 |
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Essam
Group of friends
makkah,
Saudi Arabia
May 1, 2012
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location is nice , friendley stuff, little bet far from sub price is poor for the3 rooms i got, it was mentioned a 21m2 size on reservation but on reality it was less than 16m2 , no amienities, no coffee machine , no iron , so i was so upset and it was uncomfortable stay
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4.6 |
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Nayef
Solo traveler
Alfaiha,
Kuwait
April 27, 2012
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The location is the best in London, since it is close to Bond st, Regent st, Oxford st and Piccadilly circus. Furniture is old Rooms really need to be Refurbished
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6.7 |
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Maureen
Mature couple
St Clement, Jersey, Channel Islands,
Jersey
April 15, 2012
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Everything was good at the Westbury Mayfair. The service, the location and would certainly return 100% Liked every single thing about the Westbury.
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10 |
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Barbara
Family with older children
The Hague,
Netherlands
April 15, 2012
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I was put up in a corner in the far end the hotel underneath the penthouse. The penthouse has a wooden floor which makes it extremely noise for the room underneath it. There were doors slamming in the middle of the night. All in all not a very quiet night.
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7.5 |
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Fergus
Mature couple
Harrogate,
United Kingdom
April 8, 2012
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A great location and a very smart hotel. What let the hotel down was the bed which was most uncomfortable The pillows were too small. We were either too hot or too cold and the mattress was very hard. Consequently, we did not sleep at all well.
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8.8 |
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Sandra
Mature couple
New York,
United States of America
April 6, 2012
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A very comfortable room with excellent room service.
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10 |
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John
Mature couple
Whalley, Lancs,
United Kingdom
March 31, 2012
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Convenient well run hotel with a nice bar. Breakfast expensive
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7.9 |
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Wail
Mature couple
Riyadh,
Saudi Arabia
March 6, 2012
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The ambiance, the staff manners and attitude, the location, the value for money; all make it a very worthwhile one day hop into London. This is not a complaint, and it's not something serious, but a small issue .. our room didn't have two shower robes and no shampoo! It's a very small matter, but it did catch our attention.
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10 |
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Abdulltif
Solo traveler
doha,
Qatar
January 31, 2012
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the room of dulex exlent
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10 |
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Steven
Solo traveler
Barry,
United Kingdom
January 7, 2012
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Very attentive staff- perfect location for Bond St/Oxford St.
Did you find this review helpful?
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8.8 |
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Lesley
Mature couple
Ince Blundell,
United Kingdom
January 2, 2012
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Good London hotel in the style of what should be expected from a West End establishment. Very attentive staff and very comfortable rooms. the only faults were some noise penetration from an adjoining room at 2am and the rather dated bathroom fittings which do need replacing asap.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Sally
Young couple
Grimston,
United Kingdom
December 22, 2011
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The staff were very helpful and friendly. The hotel itself was lovely. The walls are paper-thin - I don't want to hear the goings-on in the room next door, and the double-glazing is totally ineffective when it comes to reducing outside noise. Very disappointing that there were no tea/coffee making facilities in the room and I felt that the mini-bar was unnecessarily overpriced.
1 out of 1 people found this review helpful, did you?
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6.3 |
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Richard
Mature couple
York,
United Kingdom
December 12, 2011
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Excellent location and convenient drop off/collect area for vehicles
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8.3 |
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Shirley
Mature couple
Aberdeen,
United Kingdom
December 6, 2011
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Excellent location and very busy bar which had a lot of atmosphere !! Lovely meal in restaurant.on down side our room was tiny !! Tiny room!!!
2 out of 2 people found this review helpful, did you?
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7.5 |
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Barry
Mature couple
cresta,
South Africa
December 1, 2011
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The location and the comfort. Have stayed at the Westbury every year for the last ten years
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9.6 |
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Simon
Solo traveler
lausanne,
Switzerland
November 17, 2011
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Almost everything, location in Mayfair; polite and attentive staff, good clientele, seemingly no groups nor noisy big spenders, pretty good restaurant and bar (except some staff at the bar, not to the right level) a classy hotel Poor business facilities, unsufficient business center, two computers only, when they work; to be paid for on top of this; ridiculously asking for 3 pounds an hour; less than a tip,...Wifi and internet in the room to be asked and paid for too. Not classy at all in a five star hotel, when four and three stars offer it for free. still some "blase" Concierge staff.
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9.2 |
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Jan
Solo traveler
Vienna,
United States of America
November 10, 2011
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The concierge staff was excellent. The new Gallery restaurant was excellent and very accommodating. Room was clean, heated towels, Moulton Brown products Requested room on quiet floor away from elevator. Early arrival should have allowed time for request. Front desk confirmed room on back of building with ongoing construction. Requested move - offered room next to elevator. Purchased upgrade which included a bed not next to the wall. Very small room and bath. Terrible sheets.
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7.1 |
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Keith
Mature couple
Portadown,
United Kingdom
November 3, 2011
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Everything was relaxed and cmfortable. We gained access to our room hours before check in time
Did you find this review helpful?
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9.6 |
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Rosalind
Solo traveler
Chene-Bougeries,
Switzerland
October 24, 2011
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Everybody was very helpful especially Miljan and Francesco
1 out of 1 people found this review helpful, did you?
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8.3 |
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Tony
Solo traveler
Liverpool,
United Kingdom
October 24, 2011
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Convenience for shops It needs upgrading.Food was average.Bathroom in poor condition & not that clean.TV Did not work ,took too long to fix.
1 out of 2 people found this review helpful, did you?
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5.5 |
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Nicholas
Mature couple
Edinburgh,
United Kingdom
October 5, 2011
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It was quiet and calming despite the large number of rude brash Russ ians. The room was pokey.Only one bedsite light both lamp shades broken.hardly enough room to walk between bed and sideboard.Over the years rooms at the Westbury have shrunk.
2 out of 2 people found this review helpful, did you?
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5 |
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Elena
Solo traveler
Moscow,
Russia
October 4, 2011
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Very good service and location. A wonderful Chinese restaurant downstairs. Hotel is actually old and needs renovation.
Did you find this review helpful?
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8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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