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Newest reviews for Westbury Mayfair

  • Orinta
      United Kingdom
    August 29, 2014

    Expensive wi-fi , expensive menu , too expensive !!

    7.1

  • Ian
      United Kingdom
    August 28, 2014

    The location is perfect for shopping in Bond St, Regent St and Oxford St. The staff in The Polo Bar are excellent.

    The room we stayed in could do with some TLC it certainly wouldn't be worth the full rack rate.

    7.5

  • Julie
      United Kingdom
    August 19, 2014

    Location,doorman,free upgrade.

    No tea or coffee making facilities in room. Prices in mini bar.

    8.8

  • Anonymous
      Kuwait
    August 16, 2014

    Excellent location. Friendly and helpful staff

    9.2

  • Anonymous
      United Kingdom
    August 12, 2014

    The lack of tea and coffee making facilities.

    7.5

  • Bader
      Kuwait
    August 10, 2014

    Location

    Normal hotel it doesn't worth the value of many. The room is very old and you can see no renovation has been done since very long time.

    5.4

  • Fadi
      France
    August 9, 2014

    Location Excellent service and welcoming staff Good value for money

    Very expensive internet

    9.6

  • Michael
      Australia
    July 31, 2014

    Location and front of house staff e.g door staff excellent

    Did not like the way the bed was made up on one side only.Airconditioning not adequate.The cost of wifi in a first class hotel should be free and the cost of telephone calls seemed exorbitant.

    7.1

  • Ian
      United Kingdom
    July 29, 2014

    Location - very central

    Some of the rooms are tired and a little cramped - but it's what you get for a reasonable rate in central Mayfair

    8.3

  • Mark
      United Kingdom
    July 25, 2014

    room size, comfort, and helpful front desk and concierge.

    bar prices a bit steep

    7.9

  • Anonymous
      United Arab Emirates
    July 24, 2014

    Location was excellent and central Over all an enjoyable experience

    In room dining was needlessly expensive and so was the wifi

    9.2

  • Saurabh
      India
    July 24, 2014

    Size of the room and planning of the space.

    10

  • Weldon
      Ireland
    July 23, 2014

    Location

    I booked a king room however I was placed into room 506 which was small in size The sink was blocked with brown like matter reported sane nothing done At 5.15 pm the next day I arrived back to find the room not serviced. The sink still not fixed I was moved to room 619 much bigger only to be told that was the room I should have been in. Having been charged for the room from previous night I feel the standard was not that of a 5 star rating and feel the carpets need upgrading and doors need a repaint

    5

  • Anonymous
      United Kingdom
    July 22, 2014

    Hotel's position excellent Checked in early Comfortable bed

    Dripping tap in room Wardrobe doors didn't close properly Breakfast very mediocre and not value for money

    7.1

  • Paul
      United Kingdom
    July 22, 2014

    Size of bedrooms

    The bar

    9.2

  • Anonymous
      Turkey
    July 22, 2014

    Location, classiness of the hotel

    Extras are too expensive like breakfast

    7.9

  • Sue
      United Kingdom
    July 16, 2014

    Best location ever for anyone visiting London, being right in the heart of the shopping world!!! All locations within easy walking distance. Loved it!!!

    10

  • Clive
      United Arab Emirates
    July 15, 2014

    Very good service, fabulously comfortable beds and nice bar.

    No tea/coffee making facilities or complementary bottles of water which is to be expected now in all hotels. Bathrooms bit cramped too.

    8.8

  • Hilary
      Australia
    July 14, 2014

    Friendly and helpful staff

    Not having a room available upon arrival although it was well past the official check in time and having made the booking over a year ago. Having arrived from Australia I found it disgusting to be placed in this situation. This is the 21 century yet no tea and coffee making facility exists in the rooms,a charge of three pounds fifty, get real Westbury. This hotel really needs to lift it's game, there are so many better hotels in the same area offering a far superior experience. Get the address right as well .the Westbury Mayfair is not on Bond Street it is in a side street off Bond Street. Pretentious much?.

    6.7

  • Maribeth
      United States of America
    July 8, 2014

    The location.

    Rooms were small and worn. Very expensive. A glass of wine should not cost $20 USD.

    7.1

  • Justine
      United Kingdom
    July 8, 2014

    The location is fabulous and the staff were very efficient and friendly especially Monika on reception.

    I haven't never stayed in a 5 star hotel and asked to pay £12.99 for wi-fi .. In even a 2 star hotel it's free!!!

    7.1

  • Gerald
      United Kingdom
    July 8, 2014

    Great location, reasonably priced for the area.

    8

  • Lisa
      United States of America
    July 7, 2014

    The location is excellent.

    1. The lobby is dark and dim. 2. The room had sparse amenities to meet your basic travel needs. 3. The quality of the amenities was poor. 4. The hotel is in desperate need of a rennovation. 5. No value other than location

    6.7

  • Anonymous
      United States of America
    June 30, 2014

    great hotel that stands the test of time.

    Rooms a little small but clean and well appointed.

    10

  • Richard
      United Kingdom
    June 27, 2014

    Location excellent Staff excellent Polo bar great Rooms comfy

    Bathrooms are tired and small

    7.5

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