West Cromwell Hotel  

I like nothing in this hotel. It was for the first time of my 15-yrs different travellings. My room was 1.7 x 2.0 meters - is it simply normal?? The stuff was unpolite and from my coming they suggested me to pay a bill beforehand (I think they were afraid I would abandon my stay there). They didn't wash the bathroom (I have a reason to say so)and didn't change towels and sheets for even once. First day there was no even soap in a bathroom. There was not a remote control for tv, so you have to change channels by pressing buttons on device itself. I understand that was not expensive hotel, but in the descriptions it is not qualified like a hostel or low-budget one. I think, 65 gbp for a night (for one person) - it is not such a low price for such kind of staying. Besides, the hotel is far from underground - 10 minutes of fast walking, and don't think it is little after whole day of walking about the city. Also I insist Booking.com to fill in as a condition of that hotel that they block a deposit 65 gbp in the moment of on-line booking (because it is written on Booking.com there's not a deposit).

Good location. Terribly overpriced.

The staff was amazingly helpful, the room was clean and nice, lots of tea provided in the room, which is a benefit for me :) Enjoyed the breakfast and the place where it was served, as well as the large pot of good coffee.

My pillow didn't have a pillowcase, but they were buying new bedding and the pillowcase was provided upon request, no problems with that. It was a bit cold from the window and I would suggest some improvements in this area, although overall heating in the room was excellent.

the location

lift too small and breakfast served to late

Good location for Earls Court, Olympia, Kensington and West End. Room was comfortable even though small. Good choice of TV channels (better than many much more expensive hotels).

Tea/coffee facilities in the room were not replenished each day. Cup was often left unwashed, had to ask for more milk on more than one occasion. Fire alarm went off in the middle of the night as a result of another resident cooking in his room. Knew it was almost certainly a false alarm (the same thing had happened earlier that evening) but felt it necessary to investigate.

For only £30 the room and bathroom was extremely clean and sufficient, I didn't have any discomfort there, the breakfast room was also nice- excellent place if you just need to sleep over somewhere without expecting any features. Good location and very affordable obviously

Breakfast only included toasts and jams, ham, cheese and juices. They could add croissants or sausages perhaps

Too high price versus quality (July). Wifi is not working, obliged to be in the stairs to get connection but been able to use the breakfast room to be able to work.

Nice

Lack of decent pillows (2 for a double bed which were extremely flat) Very noisy No 24 hour staff so no one to contact when other guests were noisy until 3am Dining room too small to accommodate the number of guests Breakfast restricted and meagre

Friendly staff, great value and good location

No complaints. It met my expectations

Good location. Close to a few tubestations. Close to tesco. My room was pretty spacious for the price I paid but not sure if all the rooms are that spacious. The room had a fridge, dryer and lcd.

The bath did not have a powershower but I wont expect it in the price I paid. It is on a busy roadside and you can hear the cars all night but It didnt bother me as I am a deep sleeper. the breakfast room is pretty small and the breakfast is pretty basic but adequette.

No lobby.

The location for olympia arena was fine

It was not a hotel more a beb/breakfast. They did not have the room we booked. There were no coat hangers. The shower cubicle was mouldy as was the ceiling. The fan in the bathroom did not work. The bed was not made, just thrown together. The tea ,coffee and milk were not replenished. The continental breakfast was poor. All in all in was bad value for money.