West Cromwell Hotel  

Good location. Terribly overpriced.

Good not expensive Hotel for young travellers

I did get a room i the basement, I did not like that

Helpful receptionist

Probably one of the poorest hotels I have ever stayed at. Dingy room, cracked tiles on bathroom floor, no plug in the bath, broken pull on light over sink, shower didn't fit in the shower holder so had to hand hold, the shower holder front dropped off if you touched it and I had to retune the television which was almost completely detuned and useless when first turned on. If you throw in the relatively high price - really poor. Also room prepaid, but insisted on not only on seeing debit card (which is fine) but taking added id - copy of driving licence - not a normal procedure. I must say though, have used the website many times, this is my first disaster.

friendly staff; with good location. twin rooms are quite preferable.

single rooms are the smallest i've ever seen in my life.

Nice & helpful staff, perfect location for earl's court events, good communication with heathrow, good value for the money

Staff were friendly and helpful

Room was very small and a bit grubby

The hotel is very well located in Kensington. Very friendly staff, good breakfast, neat & clean hotel, close to the tube. If you are on a budget this is an excellent value for money, no frills hotel. Highly recommended.

It's near Earl's Court tube station. My room had a good heat radiator and a nice en-suite bathroom.

My room had dirty walls, spiderwebs in the ceiling, a broken window and burnt lightbulbs.

Able to book in as soon as we arrived which was 2 hours before official check in,I loved the smell of clean linen that I noticed as soon as we arrived. The staff were polite and courteous but never "in your face". Everywhere was spotlessly clean and there was also plenty to eat for breakfast!

I had a small but adequate single room en-suite. The bathroom was modernised and nice. My only real gripes were the traffic noise, still very noisy , even with the window closed and also the fact that the bedside lamp did not work. I personally, hate a central light in a bedroom, and always use a bedside lamp for reading, so I am always peeved when the lighting is bad. The breakfast room is small, but pleasant and the continental breakfast was more than adequate. Quite adequate for a one night stay, if staying longer, I would request a room not facing the West Cromwell road.

The busy road as mentioned above.

Great value and close to Earls court tube station. Close to supermarkets and restaurants and the fact that the room had a fridge was an added bonus as we could buy food to make picnics for the next day.