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66 West Cromwell Road, Kensington and Chelsea, London, SW5 9QS, United Kingdom – Show map
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West Cromwell Hotel's staff speaks: English
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WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
24-Hour Front Desk, Baggage Storage, Ironing Service, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 668 reviews
Value for money
Show reviews from:
Opposite Earl’s Court Exhibition Centre, this hotel features rooms with private bathrooms at good rates.
Score from 2658 reviews Review score
The W14 Hotel features award-winning, 3-star accommodations in London’s Kensington district. Consisting of 4 Victorian town houses, it mixes contemporary décor with many traditional old features.
Score from 569 reviews Good
The Cromwell Crown Hotel is close to the vibrant 'Theatreland' in London, with a 24-hour front desk and multilingual staff. Free Wi-Fi is available in public areas.
Score from 2291 reviews Review score
In London’s West End, less than a 5-minute walk from Tottenham Court Underground Station and Oxford Street shops is the St Giles.
Score from 10062 reviews Good
the bathroom in the room
Walls are full of cracks and paint is getting off, the carpet is dark grey, the matress is so old, The window let a lot of cold air through Walls and door are so thin that you can hear almost any noise in the hotel
Rock had, thin, old pillows!
Clean, tidy, if a little confined. Shower hot and spacious.
Drafty window, confined room, tv virtually on the ceiling, springy bed, single pillow (I like 2 pillows). Breakfast was very basic and ham extremely cheap. Could do with adding a few extra £'s to the cost per night and providing a far more enjoyable/substantial breakfast. Had a humming noise through the wall all night. Not the B&B's fault as it emanated from next door. Overall stay was satisfactory and met my needs but could have been far more for little extra cost/effort.
friendly, location and good value
nothing really, this hotel is ideal if you want a clean friendly place to stay.
Staff so helpful 24 hour reception Duvet and plenty of pillows (on request)! Good double glazing Spotless bathroom Kitchen being available for residents Free wifi
Wifi not strong in my room (used breakfast room which was opened for me and hotel offered me different room!) Could do with a lick of paint in the bedrooms Couldn't see the TV when using the desk as it was over my head!
I liked where it was located and the fact that I got it at a special price of £30 per night. I stayed two nights. There was a refrigerator in the room and free high-speed WIFI.
The exterior conveyed an impression of being run down as did the 'front desk'. The bed had seen better days but it was okay on my back. The bathroom had an odour I could not tolerate and the fridge was iced-up.
The doors didn't have locks on the inside; window was accessible from flat roof and we felt very vulnerable.
Location is good
Lift is too small
Good value and within easy walking distance to Earls Court tube station. I had a single room which was warm and clean with en suite facilities.
I was in London attending a training and I had work to do in the evening. The only seat in the room was a small stool and there wasn't really enough room to work on my laptop.
Good location and they always clean the room every day during our stay
Wish they have a specific room for left the luggages after check out.
Clean room, good breakfast, nice staff, tidy restroom
Very small elevator
The hotel blocked 86 GBP on my account prior to my arrival. Upon arrival I was told I had to pay in cash the full price of my staying (2 nights, 170 GBP) I asked them what about 86GBP already charged and was told the amount will be back to my account bs it was merely pre-autorisation. I paid 170 GBP in cash and never was given back the extra 86 GBP. So I paid 250 instead of 170 for a very basic hotel . The gree WIFI did not worked at all in the basement room I got. I am going to ask the hotel to give me back the extra 86 GBP I was charged.
good location friendly staff
a bit too long check in for so small hotel
near metroline and good breakfast fast wifi，feel safety
A little noisy
Great location with easy access to Earl's Court Tube Station. I had the single in the basement. It was a very clean room with a great shower. Simple but adequate breakfast. Staff is helpful and knowledgeable about the area.
As others have noted, location of the property is wrong on navigation systems. Go directly on West Cromwell Road next to the bus stop. I walked around on the streets just north of it for a while before I figured this out.
Great little hotel in an excellent location for Olypia.
The location is good and the room was warm and reasonably clean. As a cheapish overnight it was OK
The lack of double glazing meant there was a draught and quite a lot of noise. The breakfast was poor. It could have been improved simply by the addition of a meusli as a choice for cerial and some decent bread for the toast.
Location. Room was quite quiet. Fridge included.
Room 22, size was tiny for a family barely room to walk around beds, lift was scarily too small, room was filthy, sink blocked, kettle was dodgy, fridge was mouldy, breakfast Was closed too early and who eats ham and cheese for breakfast? Coffee disgusting and not replenished on 2nd day.
It had a bath which was the reason for booking as we don't have one at home. I could of booked a better hotel with a shower.
Very hot in the room. Very noisey from other guests above. Would preferred an English breakfast. The toast was not toasted well and was like warm bread.
Excellent price as a last minute deal so very happy with what I got at the price. Accommodation was acceptable but it would not be value for money at full price. Staff very friendly and helpful.
Very noisy road and double glazing ineffective for draughts and noise. Windows filthy but fine if kept the curtains shut. Breakfast awful- did not touch it!
Close to Olympia
Bed squeaked and was not comfortable in the single room (19) and only one very thin pillow. The double room was ok.
Nice and clean, friendly helpful staff. Easy access to tube stations and bus routes.
Not easy to find. Why don't you tell guests take tube to Earls Court. Then give plain directions of the 500 metre walk to the Hotel. It's simple and convenient once you know how.
The reception is nice. The room size is fairly big n very clean even the bathroom. The overall needs a modern renovation. The breakfast served is averagely good n pleasant staff. Very much value for money. The request for non-smoking n quiet rooms were well-taken care.
Locality is abit on a busy road. There is no carpark available n the public carpark is quite a walk away. Its difficult to do loading n unloading.
Good clean room,bathroom good ,plenty of hot water,wi fi and tea making facilities,breakfast above average for the price.
Noisy front room on main road ,traffic all night,avoid room 7
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