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Newest reviews for West Cromwell Hotel

  • Maree
      United Kingdom
    August 18, 2014

    The staff were helpful and friendly. The location was handy for the park and beach. The double glazing keeps the seagull noise out and we had a nice sunny room with sea views. The bathroom was clean and modern, good shower.

    The decor needs a refresh. The bathroom was clean and modern but bedroom wasn't great. The furniture is chipped and tired. The bed wasn't good, we could feel the bed springs through the sheet.


  • Martin
      United Kingdom
    August 17, 2014


    breakfast bed view lift/stair access


  • Anonymous
      Czech Republic
    August 16, 2014


    cleanliness, noisy room in underground


  • Alison
      United Kingdom
    August 13, 2014

    Close to area I needed to be in.

    Being in basement room with window opening wide to the street ie no security if window was open. It was a hot few days in London.


  • Helene
    August 13, 2014

    nothing much

    especially the noise and cleanliness


  • Maureen
      United Kingdom
    August 13, 2014

    Polite helpful obliging staff

    The traffic noise


  • Mike
    August 7, 2014

    You keep from 99,00 euro credit card please be refunded the money


  • David
      United Kingdom
    August 7, 2014

    Very nice and helpful staff bed comfortable could been more pillows breakfast continental but very plentiful

    Can't fault it


  • Sandra
      United Kingdom
    August 5, 2014

    Room clean, reasonably comfortable, adequate continental breakfast. good value for money.

    My room faced onto West Cromwell road which is very noisy. I'd re-visit but ask for a room at the back


  • Philip
      United Kingdom
    August 5, 2014

    Staff were very friendly and helpful, the room was surprisingly big and well decorated and furnished which I wasn't expecting for that price. The fridge, weldine Cromwell. A deffinate bonus most hotels overlook. Lift also an unexpected bonus.

    Lift internal dimensions were some what lacking. Could only get myself and my suitcase in. My mate had to climb 3 flights of stairs or wait


  • Derek
      United Kingdom
    August 3, 2014

    Fair for the price,can't expect much in london for the price

    Nowhere to put cloths had to keep in case,bed to soft and springy


  • Arturo
      United Arab Emirates
    August 3, 2014

    Great Staff, special mention to the Argentinian receptionist and the breakfast lady!

    The bed was very, very small...


  • Anthony
      United Kingdom
    August 3, 2014

    Decent hygiene great location

    No fan in dining area


  • Hedley
    July 27, 2014

    The staff, especially the receptionist from Argentina, he made us feel at home.the room etc were fine.

    Traffic noise, and the room was extra hot , needed some fans but not available, could not stop sweaty making my stay very uncomfortable.


  • Suzanne
    July 23, 2014

    Great location within easy walking distance of Earls Court station. From Earls Court it is to travel around London on the underground or district lines. Great pubs and restaurants around the hotel as well. Staff very helpful and friendly. The receptionist had a five week old Bengal cat and was a very proud dad - so hello to Lunar the Bengal kitten.


  • Andrew
      United Kingdom
    July 19, 2014

    Good location. On-street parking available nearby. Handy for tube + easy walk to Hyde Park and attractions around Kensington. Clean and comfortable with helpful staff. Reasonable breakfast included.

    No air-con, so traffic noise is a bit intrusive with the windows open.


  • Jinxin
      United Kingdom
    July 15, 2014

    Poor facility, and room size etc. I paid more than normal rent (paid 119, normal 100) but get the worst room (underground, no signal, wet and a little bit smelly, can't sleep well)


  • Anonymous
      United Kingdom
    July 13, 2014

    3 of us shared a family room to attend a nearby event. There were 2 single beds and one double bed in the room which was perfectly adequate and clean. Beds were comfy and towels fluffy.The cost was very reasonable and the staff welcoming. We did not have breakfast so can't comment but tea making facilities were in the room and shampoo/conditioner/soap etc were generous. Hair dryer in the room too. Not glamorous but convenient for where we were going and reasonable enough. We would definitely stay there again, so that says a lot.


  • Giovanna
      United Kingdom
    July 11, 2014

    the room was noisy


  • Anonymous
    July 10, 2014


    First, the lights in my room didn't work. Irritated desk clerk had to come and "jiggle" the nob until the lights would come on. Then I tried to take a shower and discovered that there was no hot water. Again, went and bothered the desk clerk who left the water running for a full ten minutes, after which point there was only hot water. "Try not burn yourself", he said as he left. Spent a painful few minutes trying to have a shower while "not burn myself". Eventually settled on washing the soap out of my hair with freezing water from the sink. There are a lot of budget hotels on West Cromwell. My advice is to stay at any of them but this one.


  • Anonymous
    July 8, 2014

    near from city center

    All staffs are friendly, but one staff is uncheerful... Bathroom were broken in one room.


  • Robin
      United Kingdom
    July 7, 2014

    ok for 1 night stop over

    single room but very small Yes London rates but not much more (£10) for bigger room and more facilities in larger hotels nearby.


  • Evangelina
      United Kingdom
    July 6, 2014

    Although very small, the room was very clean, with a (small but) nice and well equipped bathroom. The furniture was basic but sufficient for a couple of days. For a low budget hotel, it was quite satisfactory.

    The external “image” of the hotel (the entrance as seen from the street) is very poor and could be improved. The lift is a very small claustrophobic and scary box that I stop using after the first experience. Also, it took me a while to find the hotel; be aware that “West Cromwell Road” is not the same as “Cromwell Road”, although one follows the other…


  • Anonymous
    July 2, 2014

    We liked the small fridge and tea tray. We liked the location, close to Earls Court underground station

    Located on busy road, heavy traffic all night.


  • Anonymous
      United States of America
    July 1, 2014

    Value priced for a London hotel. Book only if you are planning to just sleep here.

    Very, very small room on a very busy street with traffic noise. Has the old bedspread system. Book only if you just planning to sleep here.


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