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Property highlights

Free WiFi Free parking

Places of interest:

Ayr Racecourse (0.1 miles)
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Piersland House Hotel

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Newest reviews for Western House Hotel

  • Morven
      United Kingdom
    27 August 2014

    Breakfasts were superb!

    Prices over a weekend stay were rather high.

    7.1

  • Lesleigh
      Australia
    27 August 2014

    The owners and staff couldnt do enough for us. Food was great, rooms were clean and comfortable.

    nothing

    10

  • Amie
      United Kingdom
    24 August 2014

    Really loved everything about our stay and the hotel x

    10

  • Laura
      United Kingdom
    20 August 2014

    Loved our view of the racecourse, our very large and extremely comfortable bed!!! Also loved the fact that our chosen date was on the night of a wedding and yet we never heard anything from out room. Lovely and peaceful can't wait to return !!

    Leaving in the morning

    10

  • Andrew
      United Kingdom
    19 August 2014

    The restaurant food wasnt to my liking

    9.2

  • Allan
      United Kingdom
    17 August 2014

    food, welcome, good large room, good parking, grounds are well kept.

    if its pouring with rain going back to the Courtyard rooms could be interesting?

    8.5

  • Roseann
      United Kingdom
    15 August 2014

    food was amazing, quiet room .very relaxing .staff very friendly.

    10

  • Michael
      United Kingdom
    14 August 2014

    staff , facilities and location

    evening menu and there is always weddings

    7.9

  • Wallace
      Canada
    13 August 2014

    Interesting to see the racecourse, breakfast was great, quiet location-no races were on at the time. May be different during the season. Staff were extremely professional-friendly and attentive. Very well managed

    Needs better signage at the entrance. WIFI was somewhat sketchy, but probably a temporary problem.

    7.9

  • Anonymous
      United Kingdom
    11 August 2014

    Food presentation and choice

    Shower was difficult to regulate

    8.3

  • Aileen
      United Kingdom
    10 August 2014

    lovely big rooms.grounds beautiful and well kept. locality for northfield ideal.staff polite,tidy and helpful

    thought breakfast on second day wasn't same standard as first day but still ok nevertheless

    10

  • George
      United Kingdom
    10 August 2014

    Stayed for four nights and everything was great. The hotel was clean, the food was good and reasonably priced, the staff were cheery and helpful, the grounds were beautifully maintained, the sun shone, everything was perfect.

    9.6

  • Robert
      United Kingdom
    10 August 2014

    Location , price,

    Nowt

    9.6

  • Sean
      United Kingdom
    10 August 2014

    every thing

    nothing

    8.8

  • Peter
      United Kingdom
    10 August 2014

    Friendly staff

    Nothing

    9.6

  • Kenneth
      Spain
    9 August 2014

    The staff are superb, the restaurant is top class, the room size and quality is outstanding

    my only negative comment is that an extractor vent in the toilet is activated by PIR, but switches off after about 30 seconds and when detects movement, switches on again...so when using the bathroom it's an ON / OFFscenario which gets frustrating.

    10

  • Roger
      United Kingdom
    7 August 2014

    effectiveness of reception staff

    gym or pool to use

    9.6

  • Dave
      New Zealand
    6 August 2014

    Good Location. Comfortable room, good bed. Friendly staff.

    The fact they took the whole booking fee 2-3 months before we got there.

    7.1

  • Mike
      United Kingdom
    5 August 2014

    Check in, all staff, the food. We were very well looked after in the restaurant by the two young staff on the night, the food was great. Will definitely book again.

    Leaving!!!

    8.8

  • Charmaine
      Malta
    4 August 2014

    The Scottish breakfast and the grounds and location

    8.8

  • Anonymous
      United Kingdom
    3 August 2014

    Food was freshly cooked and tasty.

    No light for bathroom mirror. Shaving was interesting! Bathroom fan switch in the ceiling had to be used - the fan was not linked to the light. Corridor used for most of the day for laying out linen for room changes.

    5

  • Catherine
      United Kingdom
    3 August 2014

    Have stayed here often-good consistent quality hotel.

    Carpet badly stained in area in front of television-should be replaced to match good standard of the rest of the room {room 208}

    6.7

  • Patrick
      United Kingdom
    3 August 2014

    All went well - pleased with room until day of checking out

    On the morning of check out we went for breakfast at 8.30. Went for a walk with intention of showering after the walk and check out at 11am - returnd at 10am to find our toiletries and some final belongings packed in a plastic bag and placed in corridor. 3 cleaners were in our room who said they were told we had left - disappointed with lack of communication - I emailed customer service on website on the day of our checkout - but no response.

    7.1

  • Anonymous
      United Kingdom
    3 August 2014

    Rooms were huge Bed was huge Staff friendly Hotel was elegant Wifi was a nice extra Location was perfect (5 mins car drive to town centre) Helpful cards around the room, giving information on certain things were nice touch.

    The fact we only stayed 1 night.

    10

  • Elizabeth
      United Kingdom
    1 August 2014

    Situation, easy walking distance to town and station. Good car park.

    Running cistern in room above. Rooms hot even with fan on constantly.

    8.3

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