Western House Hotel  

Its location and comfort of the room

We arrived for lunch and were the only people in the restaurant . Our service was fantasic , professional and attentive. The rooms were clean and comfortable and services first rate . all staff were helpful and couteous especiallt Rodney in he restaurant

This hotel was absolutely fantastic service was 5 star and staff were friendly. The food also was excellent I would highly reccomend this hotel.

The only downsides to the hotel was the corridor to the courtyard rooms as when doors opened to other rooms there was a backdraught which caused the entrance door in our room to bang. Overall the service and comfort of the room made up for this.

From the minute we arrived till when we left we were teated like royalty. Nothing was a problem.All we can say is that The western House Hotel gets top marks from us. Score out of 10....12/10......Well done Western House We willl return and soon.....

Nothing

Stayed Friday and Saturday as my cousin got married there on the Saturday. Could not fault the hotel at all! Wedding went perfectly and the wedding coordinater was amazing! They catered for our every need for both the wedding and our stay. Even when the 8 year old flower girl refused to sit anywhere but the top table (when the wedding party were lined up ready to go in!), it was no problem to rearrange the top table for her. Beautiful hotel, brilliant staff, great food and reasonable prices, especially for the quality of the hotel. Could not reccommend enough for either a wedding or if you just fancy staying over after a day at the races!

I honestly could not think of a single fault and with over 100 guests attending the wedding I did not hear a single complaint from anyone.

The room was spacious , the bed was comfortable and a good shower in the morning

The town is a fair walk away. The facilities were in another building.£10.00 A bit pricey for a continental breakfast.

Stayed at WHH (my niece's wedding) and everything about the venue was superb - beautiful setting, wonderful venue with very polite and attentive staff, spotless room (Courtyard) with huge bed. I would (and will!) reccommend the Western House Hotel to all friends/colleagues heading for Ayrshire.

Have stayed a few times and always impressed. Wonderful cooked room service breakfast!

Pity that the courtyard rooms are a walk away from the hotel facilities - especially when it is pouring rain. The rooms in the main building are luxury. I've had them before, but on this occasion when I asked about an upgrade they said it would be £50 for the night additional.

We were invited to a wedding at he hotel, booked in for three nights, didnt arrive until nine at night, but when we asked could we still eat, the staff could not have been nicer. In fact, the staff were so pleasant and efficient the whole time that we were there. Enjoyed the food, our room was good, and I even managed to borrow a wheelchair when I was there, as I had torn my hamstring the previous day.. will certainly come back if in the area.

We were attending a wedding and were able to 'snap' up the last two rooms. The venue is superb, staff brilliant and very efficient. I just wish it had been a summer wedding and we could have utilised the outdoor space!

For the money we paid, although we did get a 'good' deal I feel breakfast should be included.

the great western hotel was quiet and relaxing. it was close to amenities and had great views.

It was really nice and Friendly and my Wife and I really loved our room , to us It was Luxuary We came for a wedding but we would come back again for a week end stay If we can get some time to ourselfs and there was hopefully a weekend deal on , Thanks Again Charlie McGrath

The comfort of the rooms, the bed were clean and very comfortable ,the surrounding area was beautiful all the staff were polite and welcoming food was gorgeous .